IT Operations Manager
Working alongside key stakeholders including our shared services partner Scottish Government IT, the IT Operations Manager works to ensure that our services are secure and availability is assured.
As the successful candidate, you will be key to delivering on our IT Digital Strategy in support of Revenue Scotland’s Corporate Plan 2021-2024. You will take a leading role in matters of IT Risk Management (Business Continuity Planning / Disaster Recovery) along with IT Governance and IT Budget and Financial Management activities as directed by the Head of IT.
You will assist with the maturation of ITIL based processes to track, monitor, report on, resolve and escalate incidents, service requests and changes within your team whilst also acting as the initial escalation point contact for stakeholders and ensure standard operating procedures are both documented and regularly updated.
Salary: £39,659 per annum
Location: Edinburgh / Glasgow
Hours: Around 37.00 per week
Closing date: 26 June