On Wednesday 21 September 2022 Revenue Scotland moved over to a new contact management system to manage calls at our support desk. This new system will enable us to triage and manage contacts more efficiently. The telephone number and operating hours remain unchanged.
Revenue Scotland Support Desk: 03000 200 310
Operating hours are: Monday – Friday, 10:00 – 12:00 and 14:00 – 16:00.
Callers will be presented with 3 options:
- for all queries in relation to land and buildings transaction tax, press 1
- for all queries in relation to Scottish landfill tax, press 2
- for all HMRC queries including income tax and child benefit, press 3 (this takes callers to a recorded message)
We encourage all stakeholders to get in touch with us via email@example.com in case of any unforeseen issues or to provide feedback on their experience and service they receive via the new system.