Corporate Plan 2021-24

View our Corporate Plan for 2021-24. 

The Corporate Plan outlines Revenue Scotland's purpose, vision, strategic outcomes and performance measures.

Strategic Outcomes

Excelling in Delivery

We offer user-focused services that are digital by design, and provide value for money, convenience and ease of use for internal and external users.

Investing in our People

We are high performing, outward looking and diverse, provide a great place to work as an employer of choice. Our staff are motivated and engaged, and we invest in their development and health, safety and wellbeing.

Reaching Out

We are accessible, collaborative and transparent, keen to learn from others and to share our experiences and expertise.

Looking Ahead

We plan and deliver change and new responsibilities flexibly, on time and within budget. We have a digital mindset, maximising the use of our data and harnessing new technology to improve our working practices and services.