Land and Buildings Transaction Tax

  • Land and Buildings Transaction Tax (LBTT) is a charge on land transactions in Scotland. Land transactions must be notified to Revenue Scotland, unless the chargeable consideration is less than £40,000, or the transaction is otherwise exempt.
  • The Additional Dwelling Supplement (ADS) is an additional charge which applies when the taxpayer is purchasing an additional property and not replacing their main residence. ADS most commonly arises for purchases of a second home or a buy-to-let dwelling.

 Table 1: Number of LBTT returns received by type of transaction and year 

Type of transaction

2015/16

2016/17

2017/18

2018/19

2019/20

2020/21

2021/22

Residential

103,680

100,500

103,930

103,750

105,110

96,900

110,180

Non-residential

6,220

6,810

6,880

7,160

6,440

5,940

7,050

Lease

5,260

5,690

5,570

5,130

4,920

3,500

4,560

Review of a lease

 

   

4,220

4,570

2,900

4,590

All

115,150

113,000

116,380

120,250

121,040

109,240

126,380

The number of LBTT returns received for each type of transaction has been more consistent over time than LBTT declared due. Since 2015, Residential conveyances have made up 88% of LBTT returns. 6% of returns have been non-residential conveyances, and 4% have been for leases. Reviews of a lease have accounted for 3% of returns in the four years since they came into effect in 2018/19.

Non-residential conveyances have made up 29% of LBTT declared, but only 6% of returns since 2016/17. This is because a large proportion of non-residential LBTT declared is usually made up of a small number of high-value transactions.

By contrast, reviews of a lease account for 3% of LBTT returns received, but less than 0.1% of LBTT declared due.

Figure 1: LBTT including ADS declared due, by year and transaction type

Image

2021/22 saw the highest ever LBTT declared due at £827 million. This up 57% on the year before, and is 38% higher than the previous high of £600.6 million recorded in 2019/20. This record-high figure was driven mainly by strong increases in both residential and non-residential LBTT.

Since the introduction of ADS in April 2016, residential LBTT revenue has typically been around double or more than that of non-residential LBTT. This remains true in 2021/22 with residential LBTT being 2.5 times the figure for non-residential LBTT. Before 2016, figures for residential and non-residential were much closer. The current ratio reflects rising house prices, and the fact that ADS mainly applies to residential conveyances. 

In 2021/22, residential conveyances accounted for 69% of total LBTT declared due. Non-residential conveyances accounted for 27% and leases were 3%. Reviews of a lease accounted for less than 0.1% of LBTT revenue, which has been the case since their introduction in 2018.

At £827 million, total LBTT revenue in 2021/22 was almost double the figure of £416 million which was recorded in its first year of collection (2015/16).​​​​​

Residential LBTT excluding ADS

LBTT rates and bands for residential transactions as of 1 April 2021:

Purchase Price LBTT rate
Up to £145,000 0%
£145,001 to £250,000 2%
£250,001 to £325,000 5%
£325,001 to £750,000 10%
Over £750,000 12%

Table 2: LBTT declared due, excluding ADS, and number of returns for residential conveyances

 

2017/18

2018/19

2019/20

2020/21

2021/22

LBTT excluding ADS (£ millions)

260.2

261.0

287.1

256.4

416.5

LBTT returns received

103,930

103,750

105,110

96,850

110,180

LBTT excluding ADS per return received1 (£)

2,500

2,500

2,700

2,600

3,800

1. Note Rounded to the nearest £100

Residential LBTT declared due, excluding ADS, hit a record high of £416.5 million in 2021/22, which is 45% up from the previous high. This comes after the 11% annual drop which occurred in 2020/21 due to the effects of the COVID-19 pandemic, prior to which revenue from residential conveyances had increased each year on record. The number of residential LBTT returns also hit a record high, with 110,180 submitted.

The average amount of LBTT paid per return for residential conveyances had not varied much in the 4 years prior to 2021/22, with the figure ranging between £2,500 and £2,700. In 2021/22 this figure rose significantly, jumping 46% on the year before to an average of £3,800 paid per return. This rise is driven by an increase in the proportion of conveyances in the higher LBTT bands, which reflects rising property prices.

Figure 2: Number of residential conveyance returns received by month

Image

Figure 3: LBTT declared due, excluding ADS, for residential conveyances received by month

Image

Both the number of residential LBTT returns and the revenue excluding ADS show consistent seasonal, monthly, and weekly patterns. Fewer returns in all of the LBTT bands are received in January and February, and these months are also associated with lower average house prices. This is due in part to the proportion of returns relating to properties in the two highest tax bands being lowest at this time of year.

 

After accounting1 for the known seasonal and calendar effects, the number of residential LBTT returns received remained relatively constant from 2015/16 to 2019/20. The effects of the COVID-19 pandemic on this trend can be seen from the end of March 2020 with the start of the first lockdown.

 

Between 15 July 2020 to 31 March 2021 the nil rate band threshold was temporarily increased from £145,000 to £250,000. This likely led to the unusually high number of returns seen in March 2021, and the large drop in April 2021 when the threshold reverted back to £145,000.

 Figure 4: Distribution of residential conveyance returns received by residential LBTT band and year 

Image
 

1.  Seasonal adjustment performed using the X13-SEATS-ARIMA procedure, using a weighted count of weekdays in each month as a regression factor to adjust for calendar effects.

Figure 4 shows that there has been an upward shift in the distribution of residential conveyances in each year, i.e. a decreasing proportion of returns in the £0 to £145,000 band each year and increasing proportions of returns received in all higher bands, becoming steeper in 2020/21. This is consistent with the increase in average residential property prices reported by Registers of Scotland year on year from 2016/17 to 2019/20, and a sharper increase in average residential property prices following the initial disruption of COVID-19 in 2020/21.

 

Figure 4 shows that 40% of returns received in 2021/22 had a total consideration of less than or equal to £145,000 and, therefore, had zero tax liabilities2. However, Figure 5 shows LBTT revenue is dominated by the £325,000 to £750,000 band, which in 2021/22 contributed 58 per cent of LBTT, while making up only 13% of returns. The highest band (£750,001 and above) accounts for 1% of returns received and 23% of tax. 

 Figure 5: Distribution of residential LBTT revenue, excluding ADS, by residential LBTT band and year  

Image

The share of revenue contributed by the top two tax bands increased in 2020/21 due to the temporary change to the nil rate threshold, effective from 15 June 2020 to 31 March 2021, which had the effect of reducing tax liabilities in the second-lowest residential tax band (consideration from £145,000 to £250,000) to zero, and reducing gross tax liabilities for all other residential transactions by £2,100.

2Residential conveyance transactions under £145,000 can incur tax liability if they are linked.

Figure 6: Distribution of numbers of residential conveyance transactions by total consideration and tax band 2021/22 (based on effective date)

Image

Figure 6 shows a more detailed breakdown of the number of residential conveyance transactions by total consideration (e.g. house price) for transactions that took place in 2021/22. The majority of transactions are towards the lower end of the scale (approximately two-thirds are less than or equal to £220k), with the distribution then extending to a long tail of higher value transactions. Due to the smaller numbers of transactions at the higher value end, the width of the total consideration categories is increased at the points indicated on the chart. 

Additional Dwelling Supplement

If a taxpayer buys a new main residence before selling their previous main residence, they will have to pay Additional Dwelling Supplement (ADS). This payment can be reclaimed if the previous main residence is sold within 18 months, and the claim is made within five years of the submission date.

In 2021/22, ADS was charged at 4% of the relevant consideration for a transaction where the total purchase price of an additional dwelling was £40,000 or more. Prior to January 25 2019 it had been charged at 3%.  On December 16 2022 the rate was raised from 4% to 6%, but this period is not covered by this publication.

 Table 3: Gross ADS reclaimed and number of ADS repayments claimed for residential LBTT returns by year  

 

Gross ADS declared due (£ millions)

LBTT returns received with ADS declared due

 

Total

Reclaimed1

Reclaimed1

(%)

Total

Reclaimed1

Reclaimed1 (%)

2017/18

122.1

31.5

25.8%

23,530

4,050

17.2%

2018/19

128.1

35.6

27.8%

23,620

4,360

18.5%

2019/20

163.5

44.1

27.0%

23,230

4,100

17.7%

2020/21

153.8

43.8

28.5%

20,790

3,820

18.4%

2021/22

188.4

31.5

16.7%

25,120

2,660

10.6%

 1. The data reflects claims for repayment of ADS received up to and including 31 May 2022 and will be revised over time as more claims for repayment of ADS are received. This is primarily for returns received in 2020/21 and 2021/22

Roughly £188 million in gross ADS was declared due in 2021/22, an increase of approximately £35 million (22%) on the previous year.  The sharp increase in ADS declared due from 2018/19 to 2019/20 was due largely to the increase in the ADS rate from 3% to 4% in January 2019.

Approximately 25,100 residential LBTT returns received in 2021/22 had ADS declared due, equating to 23% of all residential conveyances received, a similar proportion to previous years (21% in 2020/21).

Around 11% of taxpayers who submitted LBTT returns with ADS declared due in 2021/22 have since claimed repayment of ADS, accounting for 17% of the gross ADS declared due.

The ADS reclaim rate for 2021/22 appears lower than previous years. However, this figure will continue to increase over time as more claims for repayment are made. Only minimal revisions are expected to repayment claims relating to returns made up to 2019/20.

During the coronavirus pandemic in 2020, legislation was introduced to extend the ADS repayment claim period for residential transactions which were still within their original ADS repayment claim period at the start of the restrictions, from 18 months to 36 months. This means that some returns relating to 2018/19 and 2019/20 may still be eligible for ADS repayment claims in 2021/22 and 2022/23. However, the majority of repayment claims are still expected to have been made within one year

Figure 7: Proportion of gross ADS declared due subsequently reclaimed and LBTT returns received with ADS declared due and a subsequent claim for repayment, by month for residential conveyances

Image

The gross ADS reclaimed rises from 6% for the most recent month (% of ADS declared due in March 2022 which was reclaimed by end May 2022) to around 27% for the first 56 months (April 2016 to November 2020). This is a reflection of the fact that ADS taxpayers from earlier months have had 18 months from the effective date3 of the transaction subject to ADS to sell their previous main residence and then reclaim ADS. Similarly, the number of claims for repayment of ADS rises from 5% for the March 2022 to around 18% for April 2016 to November 2020.

 

3 Provided the taxpayer sells their previous main residence within 18 months of the effective date, they may submit their claim for repayment of ADS up to five years from the submission date.

Though taxpayers have 18 months from the effective date of the transaction to sell their previous main residence and reclaim ADS, the majority of claims for repayment are received much sooner

 Table 4: Proportion of ADS reclaimed and reclaims received by time between submission of LBTT return and claim for repayment 

Weeks from return submission to repayment claim

Gross ADS reclaimed

Claims received

< 4

9.3%

8.7%

< 8

14.4%

13.9%

< 12

11.9%

11.6%

< 16

9.6%

9.7%

< 20

7.9%

8.3%

< 24

6.2%

6.3%

< 28

5.3%

5.4%

< 32

4.6%

4.6%

< 36

3.8%

3.8%

< 40

3.3%

3.3%

< 44

3.1%

3.2%

< 48

2.7%

2.8%

< 52

2.6%

2.6%

< 56

2.1%

2.1%

< 60

1.6%

1.6%

< 64

1.6%

1.7%

< 68

1.4%

1.5%

< 72

1.6%

1.7%

< 76

1.9%

1.9%

< 80

1.7%

1.7%

80 or more

3.4%

3.3%

Notes:                   

1. The data reflects claims for repayment of ADS received up to and including 31 May 2022 and will be revised over time as more claims for repayment of ADS are received, primarily for returns received in 2020/21 and 2021/22.  In May 2020, the period for reclaiming ADS was extended for buyers who bought a new main residence effective between 24 September 2018 and 25 March 2020. Revisions relating to 2019/20 can be expected in 2021/22 and 2022/23.

Approximately 9% of claims are received within four weeks, over half of all claims are received within 20 weeks and approximately 84% of all claims are received within a year. The percentages are very similar for gross ADS reclaimed, as claims received and gross ADS reclaimed follow a near identical distribution.

Table 5: Number of LBTT returns received with ADS declared due and the proportion with a subsequent claim for repayment, by year and stated intention to reclaim

 

LBTT returns received with ADS declared due

Proportion with a subsequent claim for repayment

 

Yes, intend to reclaim ADS

No intention to reclaim ADS

Total

Yes, intend to reclaim ADS

No intention to reclaim ADS

All

2017/18

5,950

17,580

23,530

64.0%

1.4%

17.2%

2018/19

5,830

17,790

23,620

67.9%

2.3%

18.5%

2019/20

4,870

18,360

23,230

70.4%

4.5%

18.3%

2020/21

4,240

16,550

20,790

72.6%

4.5%

18.4%

2021/22

4,090

21,030

25,120

54.3%

2.1%

10.6

Notes: The data reflects claims for repayment of ADS received up to and including 31 May 2022 and will be revised over time as more claims for repayment of ADS are received, primarily for returns received in 2020/21 and 2021/22. 

 

For LBTT returns submitted with ADS declared due in 2021/22, around 84% of taxpayers stated they did not intend to reclaim ADS. This is the highest percentage on record, up from 80% in 2020/21 and 79% in 2019/20. One potential reason for this might be that improvements have been made to the ADS reclaiming guidance which outlined the rules around reclaims, and therefore helped to reduce the number of cases where the intention to reclaim ADS had been stated erroneously when the case did not qualify for a reclaim.

In 2020/21 around 73% of taxpayers who stated that they intended to reclaim ADS went on to do so, the highest proportion so far. in 2017/18, less than 2% of taxpayers who stated they did not intend to reclaim ADS went on to do so. This figure increased to 4.5% for both 2019/20 and 2020/21, and was 2.1% in 2021/22 for reclaims made by 31 May 2022.

These figures indicate that a substantial proportion (around 27% at its lowest in 2020/21) of taxpayers who stated that they intended to reclaim ADS did not subsequently do so. However, when a taxpayer had stated that they did not intend to reclaim ADS then it was unlikely that they would submit a claim for repayment

Figure 8: Distribution of residential conveyances by type of transaction (ADS declared due and intends/does not intend to reclaim ADS) and residential LBTT band, 2016/17 to 2021/22

Image

Figure 8 shows that the proportion of conveyances in the lowest tax band is twice as high for returns where the taxpayer does not intend to reclaim ADS, compared to returns where they do intend to reclaim. This likely reflects the fact that these transactions will include buy-to-let properties and second homes. Higher value transactions make up a much higher proportion of returns where the taxpayer intends to reclaim ADS. This is likely to reflect a number of factors including the fact that these transactions will include taxpayers who may be moving up the property ladder as they intend to replace their previous main residence.

Non-residential conveyances

Non-residential rates and bands for transactions on or after 25 January 2019:

Purchase price LBTT rate
Up to £150,000 0%
£150,001 to £250,000 1%
Above £250,000 5%

Table 6: Non-residential LBTT declared due and number of returns received by year

 

2017/18

2018/19

2019/20

2020/21

2021/22

LBTT declared due (£ millions)

178.1

168.8

173.1

125.3

227.5

Annual percentage change in LBTT declared due

15.0%

-5.2%

2.5%

-27.6%

81.6%

LBTT returns received

6,880

7,160

6,440

5,930

7,050

Annual percentage change in LBTT returns received

1.0%

4.0%

-10.0%

-7.8%

18.9%

LBTT declared due per return received1 (£)

25,900

23,600

26,900

21,100

32,300

Note 1.Rounded to the nearest £100

LBTT from non-residential conveyances, including ADS, hit a record high of £228 million in 2021/22, an increase of £102 million (82%) on the previous year, while the number of LBTT returns received increased by 19%. Both figures are likely to reflect a build-up in demand from the previous year, which was impacted by the effects of the COVID-19 pandemic.

 

Despite only making up 6% of LBTT returns received, non-residential conveyances accounted for approximately 28% of total LBTT declared due in 2021/22. The average LBTT declared due per return also increased sharply in 2021/22, rising 53% on the previous year to £32,300. This likely reflects a number of factors including rising property prices and a higher proportion of very high value transactions.

Compared to residential LBTT, the value of LBTT from non-residential conveyances is highly volatile due to fluctuations in the small number of very high value transactions seen in each year.

Figure 9: Number of non-residential LBTT returns received by month and year

Image

 

The distribution of non-residential LBTT returns received throughout the year is typically uniform from month to month, but with notable peaks at the end of both the calendar year and financial year. 2021/22 marked a return to this pattern of returns received following the outlier in 2020/21. Due to the effects of the COVID-19 pandemic, the financial year began with an all-time low for non-residential returns in April 2020 and gradually recovered until a final sharp peak in March 2021.

Table 7: LBTT declared due by month and year for non-residential conveyances

 

LBTT declared due (£ millions)

Month

2017/18

2018/19

2019/20

2020/21

2021/22

Apr

17.1

12.7

13.7

2.7

12.0

May

11.1

12.1

13.1

6.4

13.0

Jun

10.1

19.9

13.7

5.6

22.8

Jul

9.1

13.5

19.8

11.7

17.5

Aug

10.3

17.3

15.5

9.8

19.6

Sep

12.9

9.2

14.6

10.1

13.1

Oct

14.4

10.7

13.7

14.9

20.2

Nov

24.6

15.7

8.8

12.5

16.0

Dec

23.3

18.0

17.3

20.3

32.2

Jan

18.4

13.9

17.9

8.5

17.6

Feb

11.3

10.1

15.7

9.1

22.0

Mar

15.5

15.5

9.3

13.7

21.4

Non-residential LBTT declared due is more variable than the number of LBTT returns received because a small number of high-value transactions can have a significant impact on the overall tax. There is typically a peak in December, though the magnitude varies from year to year. 2021/22 showed a very strong December peak, doubling the figure from the previous month. There was also a smaller peak in June, which rose 75% on the month before.

Image

Figure 10 shows that the most valuable 5% of non-residential LBTT returns tend to account for the vast majority of LBTT due. In 2021/22 the top 5% most valuable transactions made up 75% of non-residential LBTT due. Total non-residential LBTT is generally highly dependent on higher value transactions, with 97% of LBTT coming from the top 20% most valuable non–residential transactions in 2021/22. In fact, the entire lower half of non-residential LBTT returns ranked by value, accounted for less than 0.05% of the total non-residential LBTT declared due.

LBTT declared due for the top 5% most valuable non-residential transactions varies from year to year, with these variations accounting for the majority of the change in non-residential LBTT declared due. LBTT declared due for the top 5% of transactions increased by 87% in 2021/22 compared to the previous year, which was heavily impacted by the COVID-19 pandemic, corresponding to an 81% increase in total non-residential LBTT . Compared to 2019/20, LBTT for the top 5% of transactions was 32% higher in 2021/22, and total non-residential LBTT was up by 31%.

Leases

A non-residential lease that is granted, or is treated as having been granted, for the first time on or after 1 April 2015 is potentially chargeable to Land and Building Transactions Tax.  

99% of leases are non-residential, but analysis in this section includes a small number of leases which taxpayers have classified as residential, perhaps mistakenly. However, the overall tax position remains correct as the LBTT due for a lease is the same whether it is residential or non-residential.

Table 8: LBTT declared due and number of LBTT returns received by year for leases

 

2017/18

2018/19

2019/20

2020/21

2021/22

LBTT declared due (£ millions)

25.2

29.4

20.4

18.5

25.8

Annual percentage change

14.8%

16.8%

-30.5%

-9.2%

39.7%

LBTT returns received

5,570

5,130

4,920

3,500

4,560

Annual percentage change

-2.1%

-7.9%

-4.1%

-28.9%

30.3%

LBTT declared due per return received, nearest hundred (£)

4,500

5,700

4,100

5,300

5,700

£26 million in LBTT was declared due for leases in 2021/22, accounting for 3% of total LBTT declared. This was an increase of £7 million (40%) from 2020/21, while the number of lease returns received increased by 30%. LBTT from leases tends to have high variance from year to year, but the sharp increase in 2021/22 is due in part to a recovery from 2020/21 which was affected by the COVID-19 pandemic.

Like non-residential returns, the number of lease returns received tends to be highest towards the ends of the financial and calendar years. Unlike conveyances, of which generally fewer returns are received in January and February, there is no obvious low season for leases.

LBTT declared due for leases shows similar high variability to non-residential conveyances and a small number of high value transactions can have a significant impact on the overall tax

Figure 11: LBTT declared due for top 5% of lease transactions, by year

Image

 

In the last five years, revenue from the top 5% most valuable lease transactions has accounted annually for 63% to 74% of total LBTT from leases.  In 2021/22 the top 5% of transactions made up 70% of LBTT from leases. Like non-residential conveyances, the distribution of LBTT from leases in general is heavily skewed towards the most valuable transactions, with 91% of total lease LBTT coming from the top 20% of transactions.

LBTT for leases may be due on the net present value of rent, as well as payment of a premium to secure the lease. 87% of all LBTT declared due on leases in 2021/22 was due to rent, with the remaining 13% due to premiums. LBTT due on premiums is dominated by a small number of large premiums over £350,000. LBTT due on the rental value of leases is more widespread, with 59% of lease returns declaring some amount of LBTT due on rent in 2021/22. ​​​​​

Reviews of the tax chargeable for a lease

Reviews of a lease include:

  • Three-yearly reviews, which inform Revenue Scotland of any changes which have occurred since the effective date or previous review date. Tax chargeable on the lease is reviewed and the new Net Present Value is calculated when the review is submitted.
  • Assignations: when a lease is assigned to a new tenant, the outgoing tenant must submit a review within 30 days of the lease being signed, including an assessment of the amount of tax chargeable reflecting any changes since the last return was submitted.
  • Terminations: When a lease is terminated, the tenant at the point of termination must submit a return to Revenue Scotland, including an assessment of the amount of tax chargeable reflecting any changes since the last return was submitted.

The first six-year reviews became due from 1 April 2021 and make up part of the three-year review figures for this year.

Table 9: LBTT declared due and number of returns received for reviews of a lease by type of review and the amount due

 

Type of review

Change

LBTT declared due (£ millions)

Reviews received

2018/19

2019/20

2020/21

2021/22

2018/19

2019/20

2020/21

2021/22

Assignation

Increase

0.0

0.0

0.3

0.1

20

60

60

70

No change

0.0

0.0

0.0

0.0

200

240

220

200

Decrease

0.0

-0.1

-0.1

-0.1

0

30

40

40

All

0.0

0.0

0.2

0.0

220

330

320

310

Termination

Increase

0.0

0.0

0.0

0.1

20

30

20

50

No change

0.0

0.0

0.0

0.0

230

280

180

220

Decrease

-0.3

-0.5

-0.6

-0.7

60

110

110

180

All

-0.2

-0.4

-0.5

-0.7

320

420

310

450

Three-year lease review

Increase

1.0

1.3

0.5

1.8

410

540

370

790

No change

0.0

0.0

0.0

0.0

3,020

3,070

1,730

2,670

Decrease

-0.8

-0.2

-0.2

-0.6

250

220

170

380

All

0.2

1.0

0.3

1.2

3,680

3,830

2,270

3,840

All

Increase

1.0

1.3

0.9

1.9

450

630

440

910

No change

0.0

0.0

0.0

0.0

3,460

3,580

2,130

3,080

Decrease

-1.0

-0.8

-0.8

-1.4

310

350

320

600

All

0.0

0.6

0.0

0.6

4,220

4,570

2,900

4,590

Review returns which declare a decrease in the amount due from the original lease return, reflect claims for repayment. Three-yearly lease reviews resulted in net LBTT declared due of £1.2 million in 2021/22, consisting of £1.8 million in further LBTT due and £0.6 million of repayments claimed. Lease assignations netted approximately zero LBTT in 2021/22 after repayments. Lease terminations resulted in a net repayment of £0.7 million, bringing the overall net LBTT declared due for all lease reviews to £0.6 million.

Approximately 4,590 reviews of a lease were received in 2021/22, of which 67% declared no change in the LBTT due from the original lease return (meaning LBTT declared due on review was £0). 20% declared further LBTT due and 13% claimed a repayment of LBTT.

Three-yearly lease reviews accounted for 84% of reviews of a lease received.  The total number of lease reviews received was 58% higher than the previous year, driven primarily by a 69% rise in the number of three-yearly lease reviews.

Sub-Scotland

Sub-Scotland: Residential LBTT

Figure 12: Estimates of LBTT declared due, excluding ADS, for residential conveyances by local authority (£Millions)

Image

In 2021/22, City of Edinburgh accounted for £125 million (30%) of  residential LBTT declared due, excluding ADS, by far the biggest contribution from a single council area. Next highest was Glasgow City, making up 8% of total residential LBTT at £33 million. City of Edinburgh has accounted for 30% to 34% of LBTT revenue, excluding ADS, in each of the last seven years. No other local authority has ever accounted for more than 9%.

The 3 local authorities with the highest mean LBTT declared due per transaction for residential returns were:

  • City of Edinburgh at £10,000
  • East Lothian at £8,900 and
  • East Renfrewshire at £8,400.

The lowest averages were for:

  • Na h-Eilianan Siar at around £800
  • West Dunbartonshire at £900 and
  • North Lanarkshire at £1,000.

From 2020/21 to 2021/22, LBTT revenues increased in all 32 local authorities. City of Edinburgh saw the largest absolute increase with a rise of £39 million (46%), while the largest percentage increase occurred in Orkney Islands where residential LBTT was up 206% (from £0.2 million to £0.7 million). The lowest percentage increase on the previous year was in Clackmannanshire, which saw 32% more residential LBTT declared than in 2020/21. Note that Clackmannanshire and Orkney Islands have relatively small numbers of transactions, so are more likely to vary year to year in terms of percentage change.

Figure 13: Estimated number of residential conveyance returns received by local authority

Image

Glasgow City had the most residential conveyance returns received in 2021/22 with 12,560 returns (11% of the total), just ahead of City of Edinburgh with 12,440 returns (11%).

Numbers of residential conveyances increased in 30 of 32 local authorities from 2020/21 to 2021/22, with City of Edinburgh showing the largest absolute increase of 2,010 more than the previous year.

The council areas with the biggest percentage increase in the number of returns on the previous year were:

  • Na h-Eileanan Siar with an increase of 38%
  • Aberdeen City with an increase of 33%
  • Aberdeenshire with an increase of 28%.

The council areas with the lowest increase, or a decrease, on the previous year were:

  • East Dunbartonshire with a decrease of 5%
  • East Lothian with a decrease of 3%
  • West Lothian, which increased by only 1%.

Sub Scotland: Additional Dwelling Supplement

Figure 14: Estimates of gross residential ADS declared due (£Millions) by local authority and percentage which is intended to be reclaimed by taxpayer

Image

 

City of Edinburgh accounted for 22% of gross ADS declared due in 2021/22 with £41 million, an increase of £9 million on the previous year. Glasgow City accounted for the second-largest share of ADS, making up 12% of the total with £22 million. Edinburgh tends to dominate LBTT excluding ADS (30% of total) more than gross ADS. This is because the ADS rate is flat whereas the LBTT rate is progressive, meaning the effective tax rate increases with total consideration.

The council areas with the highest proportion of gross ADS coming from taxpayers who don’t intend to reclaim it were Glasgow City and Dundee City at 85% . This figure was lowest in Orkney Islands at 55%.

The council areas with the greatest number of returns with ADS declared due were:

  • Glasgow City with 3,350
  • City of Edinburgh with 3,230
  • Fife with 1,600.

At 92%, Glasgow City also had the highest proportion of returns where the stated intention was to not reclaim ADS. The lowest figure was for Orkney Islands, where 65% of returns stated no intention to reclaim ADS.

Sub-Scotland: Residential conveyances not replacing a main residence

Figure 15: Estimates of the percentage (%) of all residential conveyance returns received where the taxpayer did not intend to reclaim ADS declared due, by local authority and year

Image

 

The data shown in Figure 15 is an indicative measure of the percentage of all residential conveyances where the taxpayer is purchasing an additional property (e.g. buy-to-let dwelling or a second home) rather than replacing their main residence. In 2021/22 this was highest in Argyll and Bute at 29.4% (rounded to 29% in figure 15) and Na h-Eileanan Siar at 29.2%.

The lowest figure was in Midlothian, where only 10% of residential LBTT returns declared ADS due, which the taxpayer did not intend to reclaim. Midlothian has been lowest in four of the past five years.

For the council areas with the highest numbers of residential returns, the figures were:

  • Glasgow City: 25%
  • City of Edinburgh: 23%
  • South Lanarkshire: 17%

Sub-Scotland: Residential tax bands

Figure 16: Distributions of residential LBTT returns by local authority and tax band, 2021/22

Image

 

Figure 16 shows the distribution of residential transactions by tax band, with the top two bands (£325,000 to £750,000 and £750,000 and above) combined to protect taxpayer confidentiality.

The council areas with the highest proportion of returns in the top grouped (£325k +) band were:

  • East Renfrewshire at 34%
  • City of Edinburgh at 32%
  • East Lothian at 31%

One in 25 residential returns in City of Edinburgh fell into the highest underlying tax band (£750k+). These 550 returns accounted for nearly half of the 1,140 total returns within the £750k+ tax band in Scotland. East Renfrewshire was the only local authority where fewer than half of transactions were in the bottom two tax bands (49%).

West Dunbartonshire had the highest proportion (69%) of transactions in the nil rate tax band (£0-145k). For 11 of the 32 local authorities, more than half of transactions fell into the nil-rate tax band.

Sub-Scotland: Non-residential conveyances

Sub-Scotland LBTT data is analysed by NUTS 2 areas instead of local authorities for non                residential returns, to minimise the risk of disclosing protected taxpayer information.

NUTS stands for Nomenclature of Units for Territorial Statistics, these units were originally devised for the purpose of collecting, developing and harmonising European regional statistics.

Scotland is divided into five of these units, mainly by grouping together Council Areas. These five areas are: Highlands and Islands, North Eastern Scotland, Eastern Scotland, West Central Scotland, and Southern Scotland.

Figure 17: Estimates of non-residential LBTT declared due by NUTS 2 area and year

Image

 

Eastern Scotland consistently makes up the largest share of non-residential LBTT declared due, accounting for £97 million (42%) in 2021/22. The highest number of returns also comes from Eastern Scotland at 2,460 (35%).

All NUTS 2 areas saw an increase in the number of non-residential returns and LBTT due in 2021/22 compared with the previous year. Eastern Scotland, West Central Scotland and North Eastern Scotland all saw significant increases in LBTT due following a dip in 2020/21 due to the impact of COVID 19. Southern Scotland and Highlands and Islands saw more gradual increases and did not experience the dip in 2020/21.

North Eastern Scotland saw a 13% increase in the number of returns in 2021/22 while LBTT due increased by 269%. This reflects the fact that for non-residential LBTT, a small number of very high value transactions can greatly affect the total LBTT due. For this reason, care should be taken when interpreting annual trends in non-residential LBTT by NUTS 2 area.

Figure 18: Estimated number of non-residential returns by NUTS 2 area and year

Image

Reliefs 

There are a number of tax reliefs which provide whole or partial relief from LBTT. Common reliefs include:

  • First-Time Buyer relief, which currently relieves LBTT on the first £175,000 of the consideration payable for first time buyers, subject to conditions.
  • Charities relief, where the buyer in a land transaction is a charity and certain conditions are met.
  • Group relief, where at the effective date of a land transaction the seller and buyer are both companies in the same group.

Table 10: Estimated LBTT revenue forgone to reliefs and number of LBTT returns received in which some LBTT revenue has been forgone to reliefs, by year

Year

LBTT forgone (£ millions)

LBTT returns received in which some LBTT revenue has been forgone to reliefs

 
 

LBTT excluding ADS

ADS1

All

LBTT excluding ADS

ADS1

All2

 

2017/18

86.6

6.2

92.8

1,950

250

2,020

 

2018/19

122.4

4.3

126.7

9,940

310

10,020

 

2019/20

106.2

5.7

111.9

15,390

410

15,530

 

2020/21

100.8

3.6

104.4

3,020

240

3,030

 

2021/22

125.5

5.2

130.7

17,660

320

17,700

 

Notes: 1. ADS revenue forgone to reliefs is distinct from claims for repayment of ADS following the sale of the taxpayer's previous main residence.

2. An LBTT return may have LBTT excluding ADS and ADS revenue forgone to reliefs if both are due and relief is claimed. This column counts LBTT returns where LBTT excluding ADS or ADS revenue has been forgone to reliefs and, therefore, will not equal the sum of the previous two columns.

It is estimated that £131 million of LBTT revenue was forgone to reliefs in 2021/22, which represents a £26 million (25%)  increase on the previous year. In the same period, total LBTT declared increased 57% and the total number of returns received was up 16%. The number of returns received where some LBTT was foregone to reliefs increased nearly six-fold.

First-time buyer relief was introduced in 2018, and largely accounts for the sharp increase in the number of returns with LBTT foregone to relief in 2018/19 and 2019/20. The steep decline in 2020/21 can be mostly attributed to the temporary increase in the nil-rate tax band. During this period, a large number of transactions which normally would have qualified for first time buyers relief, simply had no LBTT due, making the relief temporarily redundant.

ADS revenue forgone to reliefs is estimated to have accounted for 4% of LBTT revenue forgone to reliefs in the last 5 years.

Table 11: Estimated LBTT revenue forgone to reliefs and number of LBTT returns received in which some LBTT revenue has been forgone to reliefs by type of property and year

Year

LBTT forgone (£ millions)

Number of LBTT returns in which some LBTT revenue has been forgone to reliefs

 
 

Residential

Non-residential

All

Residential

Non-residential

All

 

2017/18

12.2

80.6

92.8

1,190

840

2,020

 

2018/19

15.9

110.8

126.7

9,180

840

10,020

 

2019/20

17.3

94.6

111.9

14,740

790

15,530

 

2020/21

16.2

88.2

104.4

2,310

730

3,030

 

2021/22

35.7

95.0

130.7

16,960

740

17,700

 

Residential returns made up 96% of returns in which some LBTT was forgone to reliefs in 2021/22. However, non-residential returns made up the majority of the total value of LBTT forgone to reliefs (73%). The proportion of the total value of LBTT forgone to reliefs which was attributable to residential reliefs was larger than usual in 2021/22 at 27%. Typically this figure has been somewhere between 11% and 16%. This increase is mainly due to reliefs for a small number of very high value residential transactions.

Image

 

Group relief typically makes up the majority of LBTT forgone to reliefs, accounting for 53% in 2021/22. Changes in the total reliefs are largely driven by changes in group relief. Group relief provides relief from LBTT where the seller and buyer are both companies in the same group. Where certain rules are met, this allows companies to move property within a corporate group structure without a liability for LBTT being incurred.

The second highest proportion of LBTT forgone to relief came from Other reliefs, which groups together all reliefs outside the six biggest single contributors. More information about these reliefs can be found on the Revenue Scotland website. As with residential reliefs, a small number of high value transactions can have a significant impact on the total in this category. Charities relief was next highest, accounting for 9% of revenue forgone to relief.

First-Time Buyer Relief

First-Time Buyer Relief accounted for 91% of returns received in which some LBTT revenue was forgone to relief in 2021/22. Every year since its introduction, aside from in 2020/21, when there was a temporary increase to the nil-rate tax band, First-Time Buyer Relief has made up the majority of claims for relief.

Despite accounting for the vast majority of claims for relief, Figure 19 shows that First-Time Buyer relief accounts for only a small portion of the estimated LBTT revenue foregone to reliefs. This is because First-Time Buyer relief provides a maximum of £600 relief from LBTT per transaction, unlike other relief types which can relieve the entire tax liability of potentially much larger transactions.

 

Introduction

Revenue Scotland is responsible for the management and collection of the devolved Land and Buildings Transaction Tax (LBTT) and Scottish Landfill Tax (SLfT).

This is Revenue Scotland’s fifth annual statistics publication summarising trends in the devolved taxes. The publication generally covers the period from 1 April 2015 to 31 March 2022. In some cases, for brevity, data is only presented for the latest five years. Older data for most figures and tables can be found in our previous annual publications.

Revenue Scotland also publishes monthly official statistics on LBTT and quarterly official statistics on SLfT. More up-to-date high-level statistics are available from these two publications, but they do not contain some of the more detailed data found in this publication. Both publications can be found on the Revenue Scotland website and the open data is found on statistics.gov.scot.

The purpose of this annual publication is to summarise and provide further commentary on Revenue Scotland’s official statistics. It also provides information that is not available in the monthly and quarterly official statistics publications, for example:

  • Sub-Scotland estimates of LBTT declared due and the number of LBTT returns received.
  • Estimates of LBTT revenue forgone to reliefs and the number of LBTT returns received with LBTT revenue forgone to reliefs.
  • Taxable (SLfT) disposals by European Waste Catalogue (EWC) code.

The LBTT data presented in this publication comes from LBTT returns, and are based on the date the return was received by Revenue Scotland (the submitted date). Appendix A explains how data on this basis relates to data on an effective date (date of transaction) basis.

Appendix B explains how Revenue Scotland’s Official Statistics publications relate to its Annual Report and Financial Statements, and the differences in how the sets of figures are compiled.

This publication is an Official Statistics publication for Scotland. Official and National Statistics are produced to high professional standards set out in the Code of Practice for Official Statistics by professionally independent statisticians. Both undergo regular quality assurance reviews to ensure that they meet customer needs and are produced free from any political interference.

For any further information please contact us at statistics@revenue.scot

This publication is Crown Copyright and is released under the Open Government Licence. You are free to reuse this information provided the source is acknowledged.

Annual Summary of Trends in the Devolved Taxes 2021-22

Executive summary

Land and Buildings Transaction Tax

• £827 million in LBTT revenues were declared due during 2021/22, including £161 million net Annual Dwelling Supplement (ADS) payments, some portion of which may later be reclaimed. • In 2021/22, residential conveyances accounted for 69% (£573 million) of total LBTT declared due, non-residential conveyances accounted for 28% (£227 million) and leases accounted for 3% (£26 million).

• A record high for LBTT revenues from residential conveyances was recorded in 2021/22. This comes after a large drop in 2020/21, due to the restrictions introduced during the COVID-19 pandemic. There had been a steady year-on-year increase between 2015/16 and 2019/20.

• Residential LBTT revenue excluding ADS is dominated by transactions in the £325,000 to £750,000 band, which made up 58% of residential revenue in 2021/22 while making up 13% of residential returns. 40% of residential returns received in 2021/22 fell into the nil rate (£0 to £145,000) tax band, the lowest seen in a year, and continuing the year-on-year decrease from 53% in 2015/16. Additional Dwelling Supplement

• £188 million gross ADS was declared due in 2021/22, a 22% increase on the previous year. Gross ADS declared due increased every year from 2016/17 to 2019/20 before falling in 2020/21, reflecting a drop in the number of LBTT returns received.

• ADS was declared due for 23% of all residential conveyances in 2021/22, up from 21% in the previous year. • For 84% of ADS returns submitted in 2021/22, the taxpayer stated they did not intend to reclaim the ADS declared due. This is up from 80% in the previous year and is the highest percentage since ADS was introduced. Transactions where the taxpayer does not intend to reclaim the ADS due are more likely to be lower in value compared to transactions where the taxpayer intends to reclaim ADS.

• 84% of ADS reclaims are made within one year of the original transaction.

Non-Residential Transactions

• £227 million LBTT was declared due for non-residential conveyances in 2021/22. This is an 82% increase on 2020/21, and a 31% increase on 2019/20.

• Each year so far, the largest 5% of transactions have contributed 71% to 75% of total LBTT revenues from non-residential conveyances, with a similar distribution for leases (64% to 74%). Leases

• Leases contributed £26 million LBTT revenue in 2021/22, the second highest annual total so far. The highest ever annual total was £29 million in 2018/19.

• Three-year lease reviews resulted in net LBTT declared due of £1.2 million in 2021/22. This value was partially offset by other review types (assignations and terminations) so that the net LBTT declared due for all reviews of a lease was £0.6 million.

• 4,590 LBTT returns for reviews of a lease were received in 2021/22, an increase of 58% from 2020/21, which saw a low number of returns due disruptions caused by the COVID 19 pandemic. 67% declared no change in LBTT due from the original lease, 20% declared additional LBTT due and 13% resulted in a claim for repayment of LBTT. Three year lease reviews accounted for 84% of reviews of a lease, with assignations making up just under 7% and terminations making up almost 10%.

Sub-Scotland

• The City of Edinburgh accounted for £125 million in residential LBTT revenues (excluding ADS) in 2021/22, 30% of the total. The second largest contributor, Glasgow City, accounted for £33 million (8%), although there were similar numbers of residential conveyances in both local authorities (around 12,500).

• In 2021/22, the proportion of residential conveyance returns in which the taxpayer declared ADS due, but did not intend to reclaim it, ranged from 10% to 29%. The highest were in Argyll and Bute(29%), Na-h-Eileanan Siar (29%), and Dundee City (26%). The lowest were in Midlothian (10%) and East Renfrewshire (11%).

Reliefs

• £131 million of potential LBTT revenue was foregone to reliefs in 2021/22, with around 17,700 returns receiving relief.

• From 2020/21 to 2021/22, the number of returns claiming relief increased nearly six-fold from 3,030 to 17,700. This is predominantly due to the reversal of a temporary change to the upper threshold for the nil rate band of tax (from £145,000 to £250,000 from 15 July 2020 to 31 March 2021) which essentially rendered First-Time Buyer relief temporarily redundant. When compared to the last pre-pandemic year (2019/20) the figure is up 14% from 15,530.

• Non-residential transactions accounted for the 73% of revenue forgone to reliefs in 2021/22, primarily group relief (53% of all relief).

Scottish Landfill Tax

• Scottish Landfill Tax revenue has fallen from £149 million in 2015/16 to £125 million in 2021/22. Total tonnage of declared taxable disposables was 2,028,700 tonnes. This is up 13% on the previous year, but down slightly (less than 1%) on the last pre-pandemic year (2019/20). Discounting the pandemic-affected year 2020/21, there is a decreasing trend in tonnage of waste going to landfill.

• £125 million of SLfT declared due in 2021/22 represents an increase of 18% from 2020/21, and an increase of 6% on 2019/20. Previously there was a year on year downward trend, which had been driven by decreases in the disposal of standard rate waste to landfill (1.35 million tonnes in 2021/22, up 15% from the previous year).

Scottish Budget 2023 to 2024 changes to Land and Buildings Transaction Tax (LBTT)

15 December 2022

The Scottish Government has today announced as part of its 2023 to 2024 Scottish Budget that the rate of Additional Dwelling Supplement (ADS) will increase to 6%. The revised rate will apply to contracts entered into on or after 16 December 2022. For contracts entered into on or before 15 December the previous rate of 4% will apply. 

Revenue Scotland will update the SETS system and its online guidance and calculators in advance of the rate change coming into effect.

Summary Financial Data


Devolved Taxes 2017-22

 
 
 
2017-18

£'000
2018-19

£000
2019-20

£'000
2020-21

£'000
2021-22
£'000

LBTT 

557,267 

554,185 

597,368 

517,354 

807,183 

SLfT 

147,984 

148,517 

118,959 

106,528 

125,248 

Penalties & Interest 

1,754 

3,135 

735 

138 

1,245 

Total Tax Revenue 

707,005 

705,837 

717,062 

624,020 

933,676 

Image

LBTT 2017-22

 
 

LBTT 

 

2017-18 

 

2018-19 

 

2019-20 

 

2020-21 

 

2021-22 

Residential 

258,386 

262,336 

286,908 

259,632 

418,390 

Net ADS 

94,645 

99,211 

120,226 

115,104 

140,750 

Non-residential 

204,236 

192,638 

190,234 

142,618 

248,043 

Total LBTT (£’000) 

557,267 

554,185 

597,368 

517,354 

807,183 

No. of Tax Returns 

116,380 

120,280 

121,050 

109,170 

126,350

Image

 


SLfT 2017-22

SLfT 

2017-18 

2018-19 

2019-20 

2020-21 

2021-22 

Tax (£’000) 

147,984 

148,517 

118,959 

106,528 

125,248 

Standard rate tonnage 

1,775,000 

1,650,100 

1,343,700 

1,170,300 

1,348,600 

Lower rate tonnage 

790,300 

739,500 

685,700 

618,800 

680,100 

Total tonnage 

2,565,300 

2,389,600 

2,029,400 

1,789,100 

2,028,700 

Image

 


Resource Spend (including programme costs) 2017-22

 
2017-18

£'000
2018-19
£'000
2019-20

£'000
2020-21

£'000
2021-22

£'000

Income 

59 

41 

Staff costs11 

(2,785) 

(3,448) 

(3,998) 

(4,234) 

(4,324) 

Goods & services 

(1,613) 

(1,668) 

(1,912) 

(1,651) 

(1,638) 

Programme costs12 

(1,075) 

(1,095) 

(763) 

(30) 

Depreciation & amortisation 

(12) 

(16) 

(182) 

(377) 

(417) 

Provision

(212) 

Net operating costs 

(5,485) 

(6,227) 

(7,067) 

(6,233) 

(6,338) 

11 Includes compensation on early retirement

12 Includes staff and non-staff costs of developing processes and systems to comply with new legislation or the introduction of IT systems 

Financial Statements 2021-22

Statement of comprehensive net expenditure 

For the Year Ended 31 March 2022 

  Note

2021-22

Total

£'000

2020-21

Total

£'000

Income 2 41 59
Staff costs 2 (4,324) (4,262)
Purchase of goods and services 3 (1,638) (1,653)
Depreciation 5 (9) (10)
Amortisation 5 (408) (367)
Provision 8 0 0
Net operating costs for the year   (6,338) (6,233)

The notes on pages 84-97 form part of the financial statements

Statement of financial position

As at 31 March 2022

 
 

Note 

2021-22

£000

2020-21

£000

Non-current assets 

 
 
 

Tangible assets 

25 

34 

Intangible assets 

2,804 

2,913 

Total non-current assets 

 

2,829 

2,947 

 
 
 
 

Current assets 

 
 
 

Other receivables 

33 

50

Total current assets 

 

33 

50

 
 
 
 

Current liabilities 

 
 
 

Provision 

Trade & other payables 

(714) 

(794) 

Total current liabilities 

 

(714) 

(794) 

 
 
 
 

Total net assets 

 
 

 

2,148 

2,203 

 

 

 
 

Taxpayers' equity 

 

2,148 

2,203 

The notes on pages 84-97 form part of these financial statements.

The Chief Executive and Accountable Officer authorised these financial statements

for issue on 1 November 2022.

Elaine Lorimer – Chief Executive of Revenue Scotland and Accountable Officer

Statement of cash flows 

For the year ended 31 March 2022 

 
 
 
 

Note 

 

2021-22

£000

 

2020-21

£000

 

Cash flows from operating activities 

 
 
 
 

Net operating costs for the year 

 

SOCNE 

 

(6,338) 

 

(6,233) 

 
 
 
 
 

Adjustments for non cash transactions 

 

 

 

 

 

 

 

Audit fee 

 

10 

 

100 

 

98 

 

Depreciation 

 

 

 

10 

 

Amortisation 

 

 

408 

 

367 

 
 
 
 
 

Movements in working capital 

 

 

 

 

 
 

(Increase)/Decrease in trade and other receivables 

 

 

17 

 

(16) 

 

(Decrease)/Increase in provision 

 

 

 

(212) 

 

(Decrease)/Increase in trade and other payables 

 

 

(80) 

 

16 

 
 
 
 

Net cash outflow from operating activities 

 

(5,884) 

(5,970) 

 
 
 
 

Purchase of non-current assets 

(299) 

(349) 

 
 
 
 

Net cash outflow from investing activities 

 

(299) 

(349) 

Cash flows from financing activities 

 

0

 

Net funding 

 

(6,183) 

(6,319) 

The notes on pages 84-97 form part of the financial statements.

Statement of changes in taxpayers’ equity 

For the year ended 31 March 2022

 
 
 

Note 

General Fund

Reserves

2021-22

£000

 

General Fund

Reserves

2020-21

£000

Balance at 31 March 

 

2,203 

2,019 

 
 
 
 

Net operating costs for the year 

SOCNE 

(6,338) 

(6,233) 

Non cash charges – auditor's remuneration 

10 

100 

98 

 
 
 
 

Net funding 

 

6,183 

6,319 

 
 
 
 
 

Balance at 31 March 

 

2,148 

2,203 

The notes of pages 84-97 form part of these financial statements. 

Notes to the Accounts 

Statement of Accounting Policies

Basis of accounting 

In line with section 12 of the Revenue Scotland and Tax Powers Act 2014, and in accordance with the accounts direction issued by the Scottish Ministers under section 19(4) of the Public Finance and Accountability (Scotland) Act 2000, these financial statements have been prepared in accordance with the 2021-22 Government Financial Reporting Manual (FReM) issued by HM Treasury. The accounting policies contained in the FReM apply International Financial Reporting Standards (IFRS) as adapted or interpreted for the public sector context. The particular policies adopted are described below. They have been applied consistently in dealing with items that are considered material to the accounts. 

The accounts are prepared using accounting policies, and where necessary, estimation techniques which are judged to be most appropriate to the particular circumstances for the purpose of giving a true and fair view in accordance with the principles set out in International Accounting Standards (IAS) 8 Accounting Policies, Changing in Accounting Estimates and Errors. 

In accordance with the FReM these accounts have been prepared under the historical cost convention and on a going concern basis, which provides that the organisation will continue in operational existence for the foreseeable future.

Accounting convention 

The accounts have been prepared in accordance with the historical cost convention modified to account for fair value of non-current assets. Expenditure has been accounted for on an accruals basis.

New Accounting Standards 

In accordance with IAS 8, changes to International Financial Reporting Standards (IFRS) that have been issued but not yet effective have been reviewed for impact on the financial statements in the period of initial application. The standards that are considered relevant to Revenue Scotland and the anticipated impact on the accounts are as follows: 

IFRS 16 – Leases 

We previously reported that this standard was due to come into effect for accounting periods commencing after 1 April 2020. 

However HM Treasury agreed with the Financial Reporting Advisory Board (FRAB) to defer the implementation of this standard until 1 April 2022 due to circumstances caused by the COVID-19 pandemic. When implemented the distinction between finance and operating leases is removed and all leases become ‘on balance sheet’. 

The FReM interprets and adapts IFRS 16 for the public sector context in several ways. 

An assessment has been carried out and this has determined that there are no assets currently falling within the definition of IFRS 16 which require to be included 

on the statement of financial position from 1 April 2022, in accordance with the transition arrangements set out in IFRS 16 application guidance originally issued by HM Treasury in April 2019, updated in March 2020 and further in December 2020. 

Value Added Tax (VAT) 

Revenue Scotland is registered for VAT as part of the Scottish Government VAT group registration which is responsible for recovering VAT on behalf of Revenue Scotland. 

Revenue Scotland does not provide any chargeable services and therefore output VAT does not apply. Irrecoverable input VAT is charged to the relevant expenditure category. Where VAT is recoverable, the amounts are stated net of VAT. 

Property, Plant, Equipment and Intangible Assets 

Recognition 

All property, plant, equipment and intangible assets are accounted for as non-current assets unless they are deemed to be held for sale. 

Capitalisation 

Minor expenditure on equipment and furniture are written off in the year of purchase, as are all other items of a capital nature costing less than £10,000. 

Assets under development 

Assets under development are shown separately in note 5. Costs are accumulated until the assets is brought into use whereupon it is transferred into the relevant asset class and depreciated. 

Staff costs 

Where staff have been working on the development, integration and testing of IT software, these costs are included in the amounts capitalised. 

Depreciation and Amortisation 

Provision for depreciation and amortisation is made so as to write off the cost of non-current assets on a straight line basis over the expected useful lives of the assets concerned. The expected useful lives of assets are regularly and systematically reviewed to ensure that they genuinely reflect the actual replacement cycle ofall assets. Depreciation and amortisation are not charged on assets in the course of development until the month after they are brought into use. 

The expected useful lives are as follows: 

  • computer equipment, 3 – 10 years 

  • IT systems, 3 – 10 years 

  • office equipment, 3 – 10 years 

  • furniture and fittings, 3 – 15 years. 

Asset Valuation 

Depreciated and amortised historical cost is used as a proxy for fair value since the assets are low value and have short useful lives. The majority of the intangible assets represent bespoke IT systems and there is no active market for these assets.

Financial instruments 

As the cash requirements of Revenue Scotland are met through the Scottish Government, financial instruments play a limited role in creating and managing risk. The only financial instruments within the accounts are financial assets in the form of other receivables, and financial liabilities in the form of trade and other liabilities. 

Leases 

Operating leases are charged to the Statement of Comprehensive Net Expenditure on a straight line basis over the term of the lease. 

Pension costs 

Revenue Scotland employees are civil servants who are entitled to be members of the Civil Servant and Others Pension Scheme or the Principal Civil Service Pension Scheme. These are unfunded, multi-employer defined benefit schemes in which Revenue Scotland is unable to identify its share of the underlying assets and liabilities. The schemes are accounted for as defined contribution schemes under the multi-employer exemption permitted in IAS 19 Employee Benefits.

Revenue Scotland’s contribution is recognised as a cost in the year. 

Short term employee benefits 

The cost of annual leave and flexible working time entitlement earned but not taken by employees at the end of the year is recognised as an accrual of benefits in the financial statements to the extent that employees are permitted to carry forward leave into the following year. 

Other receivables 

Other receivables are stated at their nominal value. 

Trade and other payables 

Trade payables are stated at their nominal value. 

Provisions for liabilities and charges 

A provision is recognised where an outflow of resources is expected as a result of a past event. These are included within the accounts at the estimated value. 

2. Staff income and costs

  2021-22

£'000

2020-21

£'000

Income - Seconded staff 41 59
     
Staff costs

Wages and salaries
2,830 2,717
Social security 294 291
Pension 778 722
Seconded-in staff 76 0
Agency 346 735
Less staff costs capitalised 0 (203)
Total staff costs 4,324 4,262

3. Goods and services

  2021-22

£'000
2020-21

£'000
Staff related costs    

Board fees & expense

45 52
Travel & subsistence 0 1
Training 21 40
Recruitment 20 22
     
Supplies & services    
Legal 148 107
Computer & telephone 330 359
Shared services (1) 352 354
Delegated duties (2) 488 463
Other supplies & services 134 157
Audit fee - external (see note 10) 100 98
Total goods & services 1,638 1,653
  1. In the interests of efficiency, effectiveness and economy, Revenue Scotland and the Scottish Ministers are committed to identifying opportunities for shared services. The amount represents costs charged by the Scottish Government for the following functions: 

  • Human Resource management (including, for example: general terms and conditions of service, pay negotiations, pay awards, payroll, pensions and recruitment for senior civil service posts) 

  • Financial management (Scottish Government finance systems) 

  • Information Systems, Telephony, Information and Library Service 

  • Estates and facilities management 

  • Internal audit 

  • Procurement. 

  1. Delegated duties represent the amounts payable to the Scottish Environment Protection Agency in relation to the duties delegated to them under the Revenue Scotland and Tax Powers Act 2014. 

Reconciliation of net resource outturn to net funding received 

 
 

Notes 

 

2021-22 

£000

 

2020-21

£000

Resource outturn 

SoCNE 

6,338 

6,233 

Capital outturn 

299 

349 

Non cash charges – auditor's remuneration 

10 

(100) 

(98) 

 

Depreciation 

 

 

(9) 

 

(10) 

Amortisation 

(408) 

(367) 

 

Changes in working capital 

 

SoCF 

 

63 

 

212 

 
 
 
 

Net funding 

 

6,183 

6,319 

Non-current assets

Tangible Assets

 
 
 
 

Furniture & Fittings 

£000

 

2021-22 

£000

 

2020-21 

£000

Cost 

 
 
 

At 1 April 

76 

76 

76 

Additions 

At 31 March 

76 

76 

76 

 
 
 
 

Depreciation 

 
 
 

At 1 April 

42 

42 

32 

Charged in the year 

9

10 

At 31 March 

51 

51 

42 

 
 
 
 

Asset financing 

 
 
 

Owned 

25 

25 

34 

Carrying amount at 31 March 

25 

25 

34 

Intangible Assets

  IT System

under development

£000
IT System

£000
Telephony

£000
2021-22

Total

£000

Cost

       
At 1 April 0 3,404 70 3,474
Additions 0 282 17 299
Transfers 0 0 0 0
At 31 March 0 3,686 87 3,773
         

Amortisation

       
At 1 April 0 525 36 561
Charged in the year 0 397 11 408
At 31 March 0 922 47 969
         
Asset Financing        
Owned 0 2,764 40 2,804
Carrying amount at 31 March 0 2,764 40 2,804
Prior Year IT System

under development

£000
IT System

£000
Telephony

£000
2020-21

Total

£000

Cost

       
At 1 April 2020 324 2,731 70 3,125
Additions 349 0 0 349
Transfers (673) 673 0 0
At 31 March 2021 0 3,404 70 3,474
         

Amortisation

       
At 1 April 0 165 29 194
Charged in the year 0 360 7 367
At 31 March 2021 0 525 36 561
         
Asset Financing        
Owned 0 2,879 34 2,913
Carrying amount at 31 March 2021 0 2,879 34 2,913

6. Other receivables

Amounts falling due within one year: 

2021-22

£000

2020-21

£000

Prepaid expenses

31 

32 

Sundry debtors 

18 

 
 
 

Total receivables within one year 

33 

50 

 7. Trade and other payables

 
 
 

Amounts falling due within one year: 

 

2021-22

£000

 

2020-21

£000

Trade payables 

27 

43 

Social security and payroll related 

178 

138 

Accrued short-term employee benefits (see note 1.9) 

187 

172 

Other accruals 

322 

441 

 
 
 

Total payables within one year 

714 

794 

8. Provision for liabilities and charges 

 

 
 

2021-22

£'000 

 

2020-21

£'000 

Balance at 1 April 

212 

Utilised in year 

(212) 

Balance at 31 March 

0 

0

 

Analysis of timing 

2021-22

£'000 

2020-21

£'000

Not later than one year 

 

9. Related party transactions 

Revenue Scotland is a non-ministerial office of the Scottish Administration and it considers that the Scottish Government, its agencies and non-departmental bodies are related parties within this context. 

During the year Revenue Scotland had a number of material financial transactions with the Scottish Government. Those relating to shared services provided are detailed in note 3 above. In addition some staff were both seconded to and seconded from Scottish Government during the year. Income and costs associated with these secondments are shown in note 2 above. 

In line with RSTPA, section 2, Revenue Scotland has delegated some of its functions relating to SLfT to the Scottish Environment Protection Agency (SEPA). The costs incurred are provided in note 3 above. 

None of the Board members, key managerial staff or other related parties has undertaken any material transactions with Revenue Scotland during the year. 

10. Audit fee

  2021-22

£000
2020-21

£000
Auditor's fee - resource accounts 22 21
Auditor's fee - devolved taxes account 78 77
Total Auditor's fees 100 98

Auditor’s remuneration is disclosed as a notional charge and relates to fees notified to Revenue Scotland by Audit Scotland in respect of audit work carried out to the year ended 31 March 2022. All audit fees are paid from the Scottish Consolidated Fund. 

No non-audit work was carried out by Audit Scotland during the year ended 31 March 2022. 

11. Commitments 

Revenue Commitments 

Total future minimum payments under contractual commitments are given in the tables below for each of the following periods. 

 
2021-22 

£000

2020-21

£000

IT Systems 

 
 

Not later than one year 

256 

307 

Between one and five years 

966 

1,159 

Beyond five years 

302 

652 

Total revenue commitments 

1,524 

2,118 

The amounts above are in relation to the contracts for the provision of Revenue Scotland’s tax and finance systems. The contract for the tax system expires in 2029 and that for the finance system expires in December 2022. 

Amounts charged in 2021-22 of £274,000 (2020-21: £317,000) are included within computer and telephone charges in note 3 above. The fall in amount relates to a change in VAT treatment on service costs provided for the tax system.

Capital Commitments

  2021-22

£000

2020-21

£000

IT Systems    
Not later than one year 94 0
Total capital commitments 94 0

The amounts above relate to orders placed in 2021-22 for IT hardware delivered in 2022-23. 

 

Independent Auditor’s Report

Independent auditor’s report to Revenue Scotland, the Auditor General for Scotland and the Scottish Parliament

Reporting on the audit of the financial statements

Opinion on financial statements 

I have audited the financial statements in the annual report and accounts of Revenue Scotland (Resource Accounts) for the year ended 31 March 2022 under the Public Finance and Accountability (Scotland) Act 2000. The financial statements comprise the Statement of Comprehensive Net Expenditure, the Statement of Financial Position, the Statement of Cash Flows, the Statement of Changes in Taxpayers’ Equity and notes to the financial statements, including significant accounting policies. The financial reporting framework that has been applied in their preparation is applicable law and UK adopted international accounting standards, as interpreted and adapted by the 2021/22 Government Financial Reporting Manual (the 2021/22 FReM). 

In my opinion the accompanying financial statements: 

  • give a true and fair view in accordance with the Public Finance and Accountability (Scotland) Act 2000 and directions made thereunder by the Scottish Ministers 

of the state of the body’s affairs as at 31 March 2022 and of its net expenditure for the year then ended; 

  • have been properly prepared in accordance with UK adopted international accounting standards, as interpreted and adapted by the 2021/22 FReM; and 

  • have been prepared in accordance with the requirements of the Public Finance and Accountability (Scotland) Act 2000 and directions made thereunder by the Scottish Ministers.

Basis for opinion 

I conducted my audit in accordance with applicable law and International Standards on Auditing (UK) (ISAs (UK)), 

as required by the Code of Audit Practice approved by the Auditor General for Scotland. My responsibilities under those standards are further described in the auditor’s responsibilities for the audit of the financial statements section of my report. I was appointed by the Auditor General on 9 March 2015. The period of total uninterrupted appointment is seven years. I am independent of the body in accordance with the ethical requirements that are relevant to my audit of the financial statements in the UK including the Financial Reporting Council’s Ethical Standard, and I have fulfilled my other ethical responsibilities in accordance with these requirements. Non-audit services prohibited by the Ethical Standard were not provided to the body. I believe that the audit evidence I have obtained is sufficient and appropriate to provide a basis for my opinion. 

Conclusions relating to going concern basis of accounting 

I have concluded that the use of the going concern basis of accounting in the preparation of the financial statements is appropriate. 

Based on the work I have performed, I have not identified any material uncertainties relating to events or conditions that, individually or collectively, may cast significant doubt on the body’s ability to continue to adopt the going concern basis of accounting for a period of at least twelve months from when the financial statements are authorised for issue.

These conclusions are not intended to, nor do they, provide assurance on the body’s current or future financial sustainability. 

However, I report on the body’s arrangements for financial sustainability in a separate Annual Audit Report available from the Audit Scotland website

Risks of material misstatement 

I report in my Annual Audit Report the most significant assessed risks of material misstatement that I identified and my judgements thereon. 

Responsibilities of the Accountable Officer for the financial statements 

As explained more fully in the Statement of the Accountable Officer’s Responsibilities, the Accountable Officer is responsible for the preparation of financial statements that give a true and fair view in accordance with the financial reporting framework, and for such internal control as the Accountable Officer determines is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error. 

In preparing the financial statements, the Accountable Officer is responsible for using the going concern basis of accounting unless there is an intention to discontinue the body’s operations. 

Auditor’s responsibilities for the audit of the financial statements 

My objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue an auditor’s report that includes my opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material misstatement when it exists. 

Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the decisions of users taken on the basis of these financial statements. 

Irregularities, including fraud, are instances of non-compliance with laws and regulations. I design procedures in line with my responsibilities outlined above to detect material misstatements in respect of irregularities, including fraud. Procedures include: 

  • obtaining an understanding of the applicable legal and regulatory framework and how the body is complying with that framework; 

  • identifying which laws and regulations are significant in the context of the body; 

  • assessing the susceptibility of the financial statements to material misstatement, including how fraud might occur; and 

  • considering whether the audit team collectively has the appropriate competence and capabilities to identify or recognise non-compliance with laws and regulations. 

The extent to which my procedures are capable of detecting irregularities, including fraud, is affected by the inherent difficulty in detecting irregularities, the effectiveness of the body’s controls, and the nature, timing and extent of the audit procedures performed. 

Irregularities that result from fraud are inherently more difficult to detect than irregularities that result from error as fraud may involve collusion, intentional omissions, misrepresentations, or the override of internal control. The capability of the audit to detect fraud and other irregularities depends on factors such as the skilfulness of the perpetrator, the frequency and extent of manipulation, the degree of collusion involved, the relative size of individual amounts manipulated, and the seniority of those individuals involved. 

A further description of the auditor’s responsibilities for the audit of the financial statements is located on the Financial Reporting Council’s website www.frc.org.uk/auditorsresponsibilities. This description forms part of my auditor’s report. 

Reporting on regularity of expenditure and income 

Opinion on regularity 

In my opinion in all material respects: 

  • the expenditure and income in the financial statements were incurred or applied in accordance with any applicable enactments and guidance issued by the Scottish Ministers, the Budget (Scotland) Act covering the financial year and sections 4 to 7 of he Public Finance and Accountability (Scotland) Act 2000; and 

  • the sums paid out of the Scottish Consolidated Fund for the purpose of meeting the expenditure shown in the financial statements were applied in accordance with section 65 of the Scotland Act 1998. 

Responsibilities for regularity 

The Accountable Officer is responsible for ensuring the regularity of expenditure and income. In addition to my responsibilities in respect of irregularities explained in the audit of the financial statements section of my report, I am responsible for expressing an opinion on the regularity of expenditure and income in accordance with the Public Finance and Accountability (Scotland) Act 2000

Reporting on other requirements 

Opinion prescribed by the Auditor General for Scotland on audited part of the Remuneration and Staff Report 

I have audited the parts of the Remuneration and Staff Report described as audited. In my opinion, the audited part of the Remuneration and Staff Report has been properly prepared in accordance with the Public Finance and Accountability (Scotland) Act 2000 and directions made thereunder by the Scottish Ministers. 

Other information 

The Accountable Officer is responsible for the other information in the annual report and accounts. The other information comprises the Performance Report and the Accountability Report excluding the audited part of the Remuneration and Staff Report. My responsibility is to read all the other information and, in doing so, consider whether the other information is materially inconsistent with the financial statements or my knowledge obtained in the course of the audit or otherwise appears to be materially misstated. If I identify such material inconsistencies or apparent material misstatements, I am required to determine whether this gives rise to a material misstatement in the financial statements themselves. If, based on the work I have performed, I conclude that there is a material misstatement of this other information, I am required to report that fact. I have nothing to report in this regard. My opinion on the financial statements does not cover the other information and I do not express any form of assurance conclusion thereon except on the Performance Report and Governance Statement to the extent explicitly stated in the following opinions prescribed by the Auditor General for Scotland. 

Opinions prescribed by the Auditor General for Scotland on Performance Report and Governance Statement 

In my opinion, based on the work undertaken in the course of the audit: 

  • the information given in the Performance Report for the financial year for which the financial statements are prepared is consistent with the financial statements and that report has been prepared in accordance with the Public Finance and Accountability 

(Scotland) Act 2000 and directions made thereunder by the Scottish Ministers; and 

  • the information given in the Governance Statement for the financial year for which the financial statements are prepared is consistent with the financial statements and that report has been prepared in accordance with the Public Finance and Accountability (Scotland) Act 2000 and directions made thereunder by the Scottish Ministers. 

Matters on which I am required to report by exception 

I am required by the Auditor General for Scotland to report to you if, in my opinion: 

  • adequate accounting records have not been kept; or 

  • the financial statements and the audited part of the Remuneration and Staff Report are not in agreement with the accounting records; or 

  • I have not received all the information and explanations I require for my audit. 

I have nothing to report in respect of these matters. 

Conclusions on wider scope responsibilities

In addition to my responsibilities for the annual report and accounts, my conclusions on the wider scope responsibilities specified in the Code of Audit Practice are set out in my Annual Audit Report.

Use of my report 

This report is made solely to the parties to whom it is addressed in accordance with the Public Finance and Accountability (Scotland) Act 2000 and for no other purpose. In accordance with paragraph 120 of the Code of Audit Practice, I do not undertake to have responsibilities to members or officers, in their individual capacities, or to third parties.

Mark Taylor, CPFA 

Audit Director Audit Scotland 102 West Port Edinburgh EH3 9DN 

02 November 2022 

Accountability Report

Corporate Governance Report 

The Directors’ Report 

Revenue Scotland Board 2021-22 In line with paragraph 1 of Schedule 1 to the RSTPA, the Scottish Ministers are responsible for appointing between five and nine individuals to be members of the Revenue Scotland Board. One individual is appointed by Ministers as Chair. 

Ministers determine the period and terms of appointment of Board members and may re-appoint individuals who already are, or have been on the Board, subject to evidence of effective performance and to their continuing to have the skills, knowledge and experience required on the Board at the time of reappointment.

Appointments are made following a public appointments exercise regulated by the Commissioner for Ethical Standards in Public Life in Scotland. 

Board Members 2021-22

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Dr Keith Nicholson

Chair – appointment

concluded 31 July 2021

Dr Nicholson is an internationally recognised scientist and award-winning company director with more than 30 years’ experience in statistical analysis and data modelling. He runs an independent consultancy providing strategic advisory services. His specialist background is in transactional websites, cyber security and technology.

 

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Aidan O’Carroll

Chair – appointed

1 August 2021

Aidan O’Carroll is a former senior partner at EY, one of the world’s largest professional services firms, which he left in July 2020

after 35 years. Formerly Head of Tax for EY in the UK, Aidan has advised both local and global companies across a wide spectrum of tax and business issues around the world. He is currently Scottish Chair of Institute of Directors and has a number of Non-Executive Director roles in organisations based in the UK. He has considerable experience in dealing with regulatory matters in both emerging and developed markets; he is also a regular contributor and speaker at business conferences.

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Lynn Bradley

Chair of the Audit and Risk Committee (until 31 December 2021)

Board and committee appointment concluded 30 June 2022

Lynn Bradley is an accountant with more than 30 years’ experience in the Scottish public and private sectors. Previous roles include Director of Corporate Programmes and Performance at Audit Scotland and Chair of CIPFA Scotland. She currently lectures in the Adam Smith Business School at the University of Glasgow and is a member of the Institute of Chartered Accountants of Scotland (ICAS) Audit and Assurance panel. She is also a trustee of Cash for Kids (Radio Clyde).

 

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John Whiting CBE

Member of the Staffing and Equalities Committee

Board and committee appointment concluded 30 June 2022

John Whiting was a non-executive director of HMRC until September 2019; he remains a director of the Taxation Disciplinary Board; until March 2017, he was Tax Director of the UK’s Office of Tax Simplification (OTS). Other previous roles include Tax Policy Director of the Chartered Institute of Taxation, many years as a tax partner with PricewaterhouseCoopers and membership of the First-Tier Tax Tribunal. 

 

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Jean Lindsay

Chair of the Staffing and Equalities Committee 

Jean Lindsay was previously the Director of Human Resources at the Forestry Commission. She is a Chartered Fellow of the Institute of Personnel and Development (FCIPD) and has experience in leadership, strategic people management, change management and corporate governance in the public sector. She is also a member of the Board of Crown Estate Scotland. 

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Martin McEwen

Member of the Audit and Risk Committee (Chair from 1 January 2022) 

Martin McEwen is a Chartered Accountant and Tax Advisor. He is the Head of Tax at SSE plc and a member of their Finance Leadership Team. He joined the company in 2008 after a number of years at PwC. He is a regular speaker on tax transparency and responsible corporate tax behaviour. He has sat on both the Scottish Taxes and the Corporate Tax Committees at ICAS. 

 

 

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Simon Cunningham

Member of the Audit and Risk Committee

Simon Cunningham is an experienced risk, audit and governance specialist and Chartered Accountant with audit and risk experience at Scott-Moncrieff, Aegon and McInroy & Wood. He is also a member of the ARC at the Scottish Courts and Tribunals Service, a member of the Board of Directors of the Free Church of Scotland Pension Scheme Trustees Ltd, and was a member of the Board of Compass Christian Centre Ltd until April 2022. 

 

 

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Rt Hon Ken Macintosh

Member of the Staffing and Equality Committee – appointed 1 June 2022

Ken Macintosh was the Presiding Officerof the Scottish Parliament until stepping down from elected politics in 2021.

He began his working life with the BBC, serving as a senior producer and broadcast journalist on a range of news and current affairs programmes. He was elected to the first Scottish Parliament in 1999 and held a number of front bench roles before being chosen as Speaker in 2016. Ken is a member of the Privy Council as well as a Trustee of several charities.

 

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Robert MacIntosh

Member of the Audit and Risk Committee – appointed 1 June 2022

Robert MacIntosh is Professor of Strategic Management and Pro Vice Chancellor for Business and Law at Northumbria University. He has a PhD in engineering and his work focuses on strategy and change with senior leadership teams. He has worked with over 100 organisations and has significant experience as a chair and trustee. He is a Fellow of the Institution for Engineering and Technology, the Academy of Social Sciences and the British Academy of Management. He is currently the chair of the Chartered Association of Business Schools and was formerly the chair of the social care charity Turning Point Scotland.

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Idong Usoro

Member of the Staffing and Equalities Committee – appointed 1 June 2022

Idong Usoro has over 10 years of designing and implementing digital transformations, security strategies, policy, enterprise architecture functions, and technical solutions at executive level. This has spanned working in Europe and North America in enterprise solutions, consultancy and IT leadership roles with central, local government, universities and multinational companies. His research work has engaged

both private and public organisations, innovation agencies that including UKRI/ Innovate UK, Cancer Research UK, European innovation/research institutes and the European Commission. He currently serves as an Executive Board Trustee with the Abbeyfield Society and works as a technical consultant to private technology organisations in the immersive solutions, construction, legal, fintech and life sciences sectors.

Senior Leadership Team 2021-22 

Elaine Lorimer – Chief Executive 

Elaine Lorimer joined Revenue Scotland as its Chief Executive in March 2016. She is an experienced Chief Executive who has more than 20 years, leadership experience working at senior management and board level in the civil service and, prior to that, in local government in Scotland. She is a Scottish solicitor and public finance accountant. 

Michael Paterson – Head of Tax 

Michael Paterson joined Revenue Scotland in March 2019 and has lead responsibility for the administration and compliance of the devolved taxes, ensuring they are collected and administered efficiently and effectively. Michael has extensive knowledge and operational experience of UK taxes, particularly those dealing with international matters, resulting from 

30 years as a senior tax professional with HMRC. His wide-ranging and senior tax roles have been in areas including technical, policy, investigations and management. 

Neil Ferguson – Head of Corporate Functions 

Neil Ferguson joined Revenue Scotland in January 2016 and has worked on the introduction of the Additional Dwelling Supplement, led the Air Departure Tax Programme and the Corporate Plan 2021-24. He previously worked on the devolved taxes legislation until 2015, on the Referendum Bill and the introduction of the Home Report which transformed the approach to buying and selling homes in Scotland. 

Mairi Gibson – Head of Legal Services 

Mairi Gibson joined Revenue Scotland in February 2020. She has been a government lawyer since 1998. Over the years she has been seconded to various posts within the Government Legal Service for Scotland including the Scottish Government Legal Directorate, Scottish Parliament and the Office of the Advocate General. 

Statement of the Accountable Officer’s responsibilities 

Under section 19(4) of the Public Finance and Accountability (Scotland) Act 2000, Scottish Ministers have directed Revenue Scotland to prepare for each financial year a statement of accounts in the form and on the basis set out in the Accounts Direction. The accounts are prepared on an accruals basis and must give a true and fair view of the state of affairs of Revenue Scotland and of its income and expenditure, Statement of Financial Position and cash flows for the financial year. 

In preparing the accounts, the Accountable Officer is required to comply with the requirements of the Government Financial Reporting Manual (FReM) and in particular to: 

  • observe the Accounts Direction issued by Scottish Ministers, including the relevant accounting and disclosure requirements, and apply suitable accounting policies on a consistent basis 

  • make judgements and estimates on a reasonable basis 

  • state whether applicable accounting standards as set out in the Government Financial Reporting Manual have been followed, and disclose and explain any material departures in the financial statements 

  • prepare the financial statements on a going concern basis 

  • confirm that the Annual Report and Accounts as a whole is fair, balanced and understandable and take personal responsibility for the Annual Report and Accounts and the judgements required for determining that it is fair, balanced and understandable. 

The Permanent Secretary of the Scottish Government (SG), who is the Principal Accountable Officer for the Scottish Administration has designated, in accordance with sections 14 and 15 of the Public Finance and Accountability (Scotland) Act 2000, the Chief Executive of Revenue Scotland as Accountable Officer for Revenue Scotland. 

The responsibilities of an Accountable Officer, including responsibility for the propriety and regularity of the public finances for which they are answerable, for keeping proper records and for safeguarding the Revenue Scotland’s assets, are set out in the Scottish Public Finance Manual

The Accountable Officer may consult with the SG Chief Financial Officer (CFO) on any aspects of the duties applying to Accountable Officers in the Scottish Administration. The Accountable Officer must consult the CFO on any action which they consider is inconsistent with their duties on financial, regulatory or propriety grounds, and specifically where they seek written authority from the Scottish Ministers or a direction from the Board of Revenue Scotland. In practice, the Chief Executive will delegate authority widely to other employees of Revenue Scotland but cannot, on that account, disclaim responsibility. The Chief Executive is responsible for informing the Principal Accountable Officer about any complaints about Revenue Scotland accepted by the Scottish Public Services Ombudsman (SPSO) for investigation and about the response to any subsequent recommendations from the SPSO. 

As the Accountable Officer, I have taken all the steps that I ought to have taken to make myself aware of any relevant audit information and to establish that Revenue Scotland’s auditors are aware of that information. So far as I am aware, there is no relevant audit information of which the auditors are unaware. 

I confirm that this Annual Report and Accounts, taken as a whole, is fair, balanced and understandable, and I take personal responsibility for the Annual Report and Accounts and the judgements required for determining that it is fair, balanced and understandable. 

Governance Statement 

In the paragraphs below, I report on the governance arrangements in place within Revenue Scotland. 

Governance Framework 

Revenue Scotland is responsible for the administration and collection of Scotland’s wholly devolved taxes. The relevant powers and duties of Revenue Scotland, and of the Scottish Ministers are set out in the Revenue Scotland and Tax Powers Act 2014. 

Scottish Ministers are responsible for appointing the Board of Revenue Scotland following a public appointment exercise, regulated by the Commissioner for Ethical Standards in Public Life in Scotland. 

Ministers must not direct, or otherwise seek to control Revenue Scotland in the exercise of its functions but they may give guidance. This guidance must be published and laid before the Scottish Parliament unless Ministers consider that to do so would prejudice the effective exercise by Revenue Scotland of its functions. Scottish Ministers are responsible for setting rates, bands and thresholds relating to the devolved taxes, subject to the approval of the Scottish Parliament. 

The Board of Revenue Scotland is collectively responsible for the leadership and direction of the organisation and for ensuring that it carries out its statutory functions effectively and efficiently. It may delegate any of its functions to an individual Board member, a committee of the Board, the Chief Executive, or any other staff member, but it will retain its responsibility for carrying out its function. 

As the Chief Executive of Revenue Scotland, I am employed by, and accountable to, the Board of Revenue Scotland for the day- to-day running of the organisation and its operational performance. In this role I seek assurance that appropriate controls are in place across the organisation, and in respect of the partners whom we rely on to support us in delivering our objectives, and I can confirm that these have been in operation during 2021-22 and to the date of signing these accounts. 

I am supported by the Senior Leadership Team (SLT), who oversee the day-to-day business of Revenue Scotland, with each member taking responsibility for a specific area. The SLT is made up of the Chief Executive, the Head of Tax, the Head of Corporate Functions and the Head of Legal Services. 

Operation of the Board and committees 

The Board is responsible for the functions and powers of Revenue Scotland and delegates authority to staff through 

a Scheme of Internal Delegation. The Board sets the strategic direction for the organisation, oversees Revenue Scotland’s work and monitors performance including the design and operation of risk and governance frameworks. They do this through scrutiny and, where appropriate, approval of: 

  • corporate plans and business plans 

  • key strategies and policies 

  • regular reports, including reports relating to risk management, performance, tax compliance, business continuity, staff, health and safety, and changes in the devolved taxes 

  • scrutiny of the Annual Reports and Accounts 

  • reports from the Audit and Risk and Staffing and Equalities Committees 

  • strategic engagement with key partners and customers. 

I can report that during 2021-22 the Board met on eight occasions including two strategy meetings (2020-21: eight). During this time the Board scrutinised and considered a number of specific matters including: 

  • decisions on LBTT and SLfT cases, including delegation of any necessary decisions on LBTT compliance cases, where the amount exceeded the delegated limits under the Scheme of Internal Delegation, to the Chief Executive 

  • oversight of litigation cases and the implications for the organisation following the outcome 

  • strategic oversight of draft Tax Settlement and Litigation Principles 

  • approving the Corporate Plan 2021-24 and recommending its submission to Scottish Ministers for approval in accordance with the requirements set out in the Revenue Scotland and Tax Powers Act 

  • strategic oversight of the Future’s Programme to establish a new way of working and piloting a return to the office in light of the experience of working remotely as a result of COVID-19.

Audit and Risk Committee 

The purpose of the Audit and Risk Committee is to support the Board and Accountable Officer by reviewing the comprehensiveness, reliability and integrity of the assurances produced in support of the financial statements. The terms of reference of the committee are published on Revenue Scotland’s website within the Board’s standing orders

The committee fulfils its role through: 

  • scrutiny of risk management arrangements 

  • regular liaison with internal and external audit and scrutiny of their plans and reports 

  • considering and monitoring of responses to recommendations from internal and external auditors and other bodies 

  • review of the certificates of assurance produced by management as part of the financial reporting process and the Chief Executive’s governance statement, and 

  • overseeing the financial reporting process. 

Members of the committee during 2021-22 were Lynn Bradley (Chair until 31 December 2021 and member until June 2022), Martin McEwen (Chair from 1 January 2022), Simon Cunningham and John Whiting (until June 2021). Robert MacIntosh joined this committee in 2022-23. 

The committee is also attended by the Chief Executive, Head of Corporate Functions, Head of Legal Services, Head of Tax, Head of Governance, Chief Accountant and representatives of internal and external audit as well as other staff as required. 

I can report that during 2021-22 the committee met five times (2020-21: five). 

The committee reviewed its effectiveness using the checklist set out in the Scottish Government’s Audit Committee Handbook and found no issues of concern which could affect its normal function. 

Staff and Equalities Committee 

The Staffing and Equalities Committee’s primary purpose is to provide assurance to the Revenue Scotland Board on the establishment and maintenance of an effective framework and systems on matters of strategic people issues including workforce planning, staff welfare, performance management, learning and development, health and safety and equality and diversity. The terms of reference for the committee are published on Revenue Scotland’s website within the Board’s standing orders

The committee comprised two Board members during 2021-22; Jean Lindsay (Chair) and John Whiting (until 30 June 2022). Idong Usoro and Ken Macintosh joined the committee in 2022-23, bringing the membership to three. Staff attendees comprise the Chief Executive, Head of Corporate Functions, Head of Legal Services, Head of Tax, Head of People Services and Head of Governance. Further staff members attend as required. 

I can report that during 2021-22 the committee met three times (2020-21: three) and engaged in a number of relevant matters including supporting the development and scrutiny of: 

  • People Strategy and subsequent action plan 

  • workforce planning 

  • health, safety and wellbeing 

  • equality and diversity. 

Assurances provided to the Chief Executive 

I have received written assurances from members of my Heads of Service who have responsibility for the operation and effectiveness of internal controls within the Tax, Legal and Corporate Functions teams. No significant matters were identified through this process. 

The 2020-21 report highlighted the work that was being undertaken to embed our equalities policy and practice throughout the organisation. These assurances from my Heads of Service note the progress that has been made in this important area over the last year and I look forward to further progress being made over the next year to achieve our objective of embedding consideration of equality and diversity as part of our strategic and operational decision-making. 

I have received assurance from the Accountable Officer of the Scottish Environment Protection Agency (SEPA) in respect of the statutory functions delegated to them by Revenue Scotland. No significant issues were raised with me as part of this process. 

Last year only limited assurance could be provided on the effectiveness of shared data controls, and the impact to SEPA (as regulator) of the Scottish Landfill Communities Fund (SLCF), following the cyber-attack on them in December 2020. I am pleased to report that no further issues of concern have been raised in this regard and that full assurance has been provided. 

For those services for which Revenue Scotland receives from the Scottish Government, I have received assurance from the Scottish Government’s Chief Financial Officer in respect of financial systems, the Scottish Government’s Director for People in respect of Human Resources (HR) services and payroll systems shared with Revenue Scotland and from the Scottish Government’s Director of Digital, in respect of digital corporate services shared with Revenue Scotland. No significant issues were raised with me as part of these. 

In conclusion, I can confirm that, based on the aforementioned written assurances received, there were no significant control weaknesses identified in the period under review. 

Report on personal data incidents

Revenue Scotland manages, maintains and protects all information according to the requirements of relevant legislation, its own information policies and best practice. 

Revenue Scotland has an Information Assurance governance structure which prioritises and manages information risks. 

The governance structure: 

  • protects the organisation, its staff and our customers from information risks where the likelihood of occurrence and the consequences are significant 

  • ensures adherence with statutory duties and 

  • assists in safeguarding Revenue Scotland’s information assets. 

Revenue Scotland has a Senior Information Risk Owner (SIRO) and a number of Information Asset Owners (IAOs), who provide assurance to the SIRO that proper controls are in place. The SIRO role is to ensure information security policies and procedures are fit for purpose and are reviewed and implemented across all of Revenue Scotland’s business functions. 

The IAOs are tasked with ensuring compliance with statutory duties, knowing what information assets they ‘own’ and what information they handle, along with the relevant security requirements, sensitivity, importance and protocols for sharing of information assets. 

During the course of the year, there were five issues relating to minor data losses (mainly by email) which were reported and dealt with internally. The losses were resolved quickly and mitigations put in place. None of the losses met the threshold of being reportable to the Information Commissioner’s Office. There were no security incidents involving any physical losses such as paper files or laptops.

Parliamentary scrutiny 

As a non-ministerial office, Revenue Scotland is accountable to the Scottish Parliament and, as such, can be called to appear before parliamentary committees to provide updates on operational matters, give evidence on tax related matters or provide written statements. 

Revenue Scotland’s Corporate Plan, supporting legislation and this Annual Report are published documents. The Corporate Plan 2021-24, on which this document reports, was approved by Scottish Ministers and laid before the Scottish Parliament in November 2021 and this report will be laid before Parliament in November 2022. 

Corporate plans, all annual reports and accounts and minutes of Revenue Scotland Board meetings are available on our website

Internal Audit 

Revenue Scotland’s internal audit service is provided by the Scottish Government’s 

Directorate for Internal Audit and Assurance (DIAA), who produce an annual audit plan. 

The Audit and Risk Committee reviewed and advised the Board and Accountable Officer on the audit plan. Regular updates on progress against the audit plan are presented by DIAA to the Audit and Risk Committee’s meetings. 

During the year, DIAA completed audits on the following: 

  • Review of debt management arrangements 

  • Review of capability and capacity. 

The audit of Revenue Scotland’s debt management arrangements received a ‘substantial’ assurance rating, demonstrating the risk, governance and control processes to be effective in the supporting the delivery of objectives in this area. 

An assurance rating at the upper-end of ‘reasonable’ was awarded in respect of the audit of capability and capacity. 

Management recognised the need to take further action to manage resourcing 

challenges and work is underway to build in resilience and succession planning for key roles. Revenue Scotland has plans to consider how best to measure effectiveness of available capacity to identify efficiencies to help address capacity challenges. 

Follow-up audits were completed on: 

  • 2020-21 Governance and Compliance Review 

  • Review of Operational Decisions Made as a Result of COVID-19 2020-21. 

The overall annual assessment of Revenue Scotland’s internal controls provided by DIAA is ‘substantial assurance’ for the second year running. This is a significant achievement and means that DIAA continues to view Revenue Scotland’s risk, governance and control procedures to be effective in supporting the delivery of its objectives. Any exposure to potential weakness is low and the materiality of any consequent risk is considered to be negligible. The Audit and Risk Committee members are delighted with the assurance assessment awarded and are committed to working with the Senior Leadership Team to ensure that this is maintained in future. 

DIAA noted robust controls over the process. They welcomed the strong ‘tone from the top’ and a culture of seeking opportunities for further improvement, in both services provided to the taxpayer and in the organisation’s internal processes. Reviewers noted that those involved in the process were proactive in seeking continuous improvement, regularly suggesting potential areas where processes could be further enhanced. 

DIAA did not identify any issues in 2021-22 as a result of the Scottish Environment Protection Agency information loss due to a cyber-attack in December 2020, where data 

relating to Scottish Landfill Communities Fund (SLCF) was lost, restricting Revenue Scotland’s ability to report on SLCF in last year’s annual report. As a result of this, Revenue Scotland’s approach to cyber controls will be considered as part of the review of the planned review of hybrid working taking place in 2022-23 and continues to remain a high priority for Revenue Scotland. 

The Audit and Risk Committee views the assessment as a fair reflection of Revenue Scotland’s position based on the evidence reviewed by DIAA. 

External Audit 

External Audit is provided by Audit Scotland. Mark Taylor, Audit Director is appointed under the Public Finance and Accountability (Scotland) Act 2000 to carry out the external audit of Revenue Scotland and the devolved taxes. During the year, the Audit and Risk Committee scrutinised Audit Scotland’s audit plan and received regular updates from them. The Independent Auditor’s Report can be found on page 74. 

As part of the 2020-21 audit undertaken by Audit Scotland, five matters were highlighted for attention, namely:

 

Issue 

Risk 

Action taken 

Working papers 

The audit could be delayed and the opinion impacted 

Management continued to review and improve audit working papers for 2021-22 

Payables controls 

Devolved tax payables balance could be overstated 

Additional functionality was introduced into the tax system which has led to a decrease in the payables balance 

ADS repayments 

The risk-based methodology does not target the highest areas of risk 

ADS cases are being assessed for risk prior to repayment 

Compliance activity 

Compliance work is not effective 

Compliance plans continue to appropriately address risks. 

Procurement 

Contracts may not be managed effectively 

Work commenced on addressing procurement risks in 2021-22 and will continue in 2022-23

Audit Scotland has reviewed these during their audit of 2021-22 and reported its conclusions in its Annual Audit Report 2021-22. Audit Scotland did not find any significant weaknesses in internal controls which require to be reported during its interim audit.

Assessment of corporate governance

Revenue Scotland has developed a system of internal controls and policies which have been designed to safeguard its assets, data and ensure the reliability of financial records in relation to operational and tax duties. 

I have ensured that these controls have been subject to review by management on a regular basis. They also undergo formal review by both Internal and External Audit, whose reports are made available to the Audit and Risk Committee. I have assessed our corporate governance arrangements and confirm that they comply with generally accepted best practice principles and relevant guidance. 

Risk management 

I have assessed our risk management arrangements and confirm that they are in accordance with the guidance set out in the Scottish Public Finance Manual. The year-end Certificates of Assurance include a dedicated section assessing the effectiveness of Revenue Scotland’s risk management approach over the year and no significant control matters were raised. This, alongside the assessment of risk throughout the year, contributes to my overall confidence assessment offered; further confirming that robust arrangements and practices were in operation throughout 2021-22. I was also pleased to receive a ‘substantial assurance’ rating from our internal auditors in respect of our risk, control and governance procedures, confirming my assessment.

Remuneration and Staff Report

Remuneration 

The remuneration of senior civil servants is set in accordance with the rules set out in chapter 7.1, Annex A of the Civil Service Management Code and in conjunction 

with independent advice from the Senior Salaries Review Body (SSRB). In reaching its recommendations, the SSRB is to have regard to the following considerations: 

  • the need to recruit, retain and motivate suitably able and qualified people to exercise their different responsibilities 

  • regional/local variations in labour markets and their effects on the recruitment and retention of staff 

  • government policies for improving the public services including the requirement on departments to meet the output targets for the delivery of departmental services 

  • the funds available to departments as set out in the Government’s departmental expenditure limits 

  • the Government’s inflation target 

  • evidence they receive about wider economic considerations and the affordability of their recommendations. 

Further information about the work of the SSRB can be found in the UK Government website

The remuneration of non-senior civil servants within Revenue Scotland is set in accordance with Scottish Government Public Sector Pay Policy 2021-2022 as part of the Scottish Government Main Bargaining Unit. 

Revenue Scotland’s Board members are non-executive and receive fees for duties on behalf of Revenue Scotland including attendance at Revenue Scotland Board and committee meetings. Fees are paid at the daily rate set out in their letters of appointment as increased annually in line with the Scottish Government Public Sector Pay Policy. Expenses incurred in carrying out these duties are also reimbursed.

Remuneration and Staff Report 

Fees of Board members and salaries of the Senior Leadership Team are shown below:

 

Non-executive Board 

 

2021-22

Fees

£’000 

 

2020-21

Fees

£’000 

Aidan O’Carroll 

Chair from 1 August 2021 

10-15 

Lynn Bradley 

Board member 

0-5 

5-10 

Simon Cunningham (1) 

Board member 

5-10 

5-10 

Jean Lindsay 

Board member 

5-10 

5-10 

Martin McEwen 

Board member 

5-10 

0-5 

John Whiting CBE 

Board member 

0-5 

5-10 

Dr Keith Nicholson 

Chair until 31 July 2021 

5-10 

15-20 

Jane Ryder 

Board member until 31 December 2020 

5-10 

Iain Tait 

Board member until 31 December 2020 

0-5 

(1) Fees shown for Simon Cunningham for 2020-21 include amounts paid while he was a co-opted member of the Audit and Risk Committee. He became a full member of the Board in January 2021. 

Non-executive Board members are not employees of Revenue Scotland and do not benefit from pension arrangements.

None of the above received any benefits in kind or bonus payments in the years 2021-22 or 2020-21. 

Salary covers both pensionable and non-pensionable amounts and includes: gross salaries; overtime; recruitment and retention allowances; or other allowances to the extent that they are subject to UK taxation and any ex gratia payments. It does not include amounts which are a reimbursement of expenses directly incurred in the performance of an individual’s duties. 

The value of pension benefits accrued during the year is calculated as (the real increase in pension multiplied by 20) plus (the real increase in any lump sum) less (the contributions made by the individual). The real increases exclude increases due to inflation or any increase or decreases due to a transfer of pension rights. 

 

Senior Leadership Team 

Salary £000 

Pension Benefits to the nearest 

£1000 

Total 2021-22 

£000 

Total 2020-21 

£000 

2021-22 

2020-21 

2021-22 

2020-21 

Elaine Lorimer 

Chief Executive 

95-100 

100-105 

18,000 

49,000 

115-120 

145-150 

Neil Ferguson 

Head of Corporate Functions 

75-80 

75-80 

23,000 

41,000 

100-105 

115-120 

Mairi Gibson 

Head of Legal Services 

80-85 

75-80 

34,000 

32,000 

110-115 

110-115 

Michael Paterson 

Head of Tax 

75-80 

70-75 

27,000 

32,000 

100-105 

105-110 

None of the above received any benefits in kind or bonus payments in the years 2021-22 or 2020-21. 

Salary covers both pensionable and non-pensionable amounts and includes: gross salaries; overtime; recruitment and retention allowances; or other allowances to the extent that they are subject to UK taxation and any ex gratia payments. It does not include amounts which are a reimbursement of expenses directly incurred in the performance of an individual’s duties. 

The value of pension benefits accrued during the year is calculated as (the real increase in pension multiplied by 20) plus (the real increase in any lump sum) less (the contributions made by the individual). The real increases exclude increases due to inflation or any increase or decreases due to a transfer of pension rights. 

air pay disclosure 

Reporting bodies are required to disclose the percentage increase in pay from the previous financial year for the highest-paid director in their organisation compared to the average percentage increase for all employees of the organisation. In 2021-22 the pay of the highest-paid member of the Senior Leadership Team fell by 5% from 2020-21 compared 

to an average fall of 2% for other employees. The fall in the pay of the highest-paid member of the SLT arose due to a backdated increase implemented in March 2021 without a similar payment in 2021-22. The fall in the average pay of employees arises as staff who left during 2021-22 were replaced with staff on lower incremental points within pay grades. Actual grade pay increases varied from 1% for the highest grades to 4.5% for the lowest grades. 

Reporting bodies are also required to disclose pay-ratio information for the highest-paid director and median and quartile employee pay. 

 

 

Year

 

 

25th percentile 

Median 

75th percentile 

2021-22 

Ratio 

3.3 

2.7

2.1 

 

 

Employee pay 

£29,481 

£35,836

£46,026 

2020-21 

Ratio 

3.4 

2.9 

2.2 

 

Employee pay 

£29,989 

£35,584

£46,706 

No employee received remuneration in excess of the highest-paid member of the Senior Leadership Team. Remuneration ranged from £21,000 to £99,000 (2020-21: £23,000 to 

£101,000). 

Pension benefits

 

Senior Leadership Team 

Accrued pension at NRA as at 31 March 2022 and related lump sum

£000 

Real increase in pension and related lump sum at

NRA

£000 

CETV as at 31 March 2022

£000 

CETV as at 31 March 2021

£000 

Real increase in CETV in 2021-22

£000 

Elaine Lorimer – Chief 

Executive 

45-50 plus a lump sum of 

85-90 

0-2.5 plus a lump sum 

of 0 

814 

767 

Neil Ferguson – Head of Corporate Functions 

35-40 

0-2.5 

578 

536 

11 

Mairi Gibson – Head 

of Legal Services 

20-25 

0-2.5 

360 

320 

20 

Michael Paterson 

– Head of Tax 

40-45 plus a lump sum of 

40-45 

0-2.5 plus a lump sum 

of 0 

807 

751 

13 

Pension benefits are calculated on normal retirement age (NRA) where the pension entitlement is due at that age or at current age if over NRA. 

The above pension data was supplied to Revenue Scotland by MyCSP, pension administrators. 

Civil Service pensions 

Pension benefits are provided through the Civil Service pension arrangements. From 1 April 2015 a new pension scheme for civil servants was introduced – the Civil Servants and Others Pension Scheme or alpha, which provides benefits on a career average basis with a normal pension age equal to the member’s State Pension Age (or 65 if higher). From that date all newly appointed civil servants and the majority of those already in service joined alpha. Prior to that date, civil servants participated in the Principal Civil Service Pension Scheme (PCSPS). The PCSPS has four sections: three providing benefits on a final salary basis (classic, premium or classic plus) with a normal pension age of 60; and one providing benefits on a whole career basis (nuvos) with a normal pension age of 65. 

These statutory arrangements are unfunded with the cost of benefits met by monies voted by Parliament each year. Pensions payable under classic, premium, classic plus, nuvos and alpha are increased annually in line with Pensions Increase legislation. Existing members of the PCSPS who were within 10 years of their normal pension age on 1 April 2012 remained in the PCSPS after 1 April 2015. Those who were between 10 years and 13 years and 5 months from their normal pension age on 1 April 2012 switch into alpha sometime between 1 June 2015 and 1 February 2022. Because the Government plans to remove discrimination identified by the courts in the way that the 2015 pension reforms were introduced for some members, it is expected that, in due course, eligible members with relevant service between 1 April 2015 and 31 March 2022 may be entitled to different pension benefits in relation to that period (and this may affect the Cash Equivalent Transfer Values shown in this report – see below). 

All members who switch to alpha have their PCSPS benefits ‘banked’, with those with earlier benefits in one of the final salary sections of the PCSPS having those benefits based on their final salary when they leave alpha. (The pension figures quoted for officials show pension earned in PCSPS or alpha – as appropriate. Where the official has benefits in both the PCSPS and alpha the figure quoted is the combined value of their benefits in the two schemes.) Members joining from October 2002 may opt for either the appropriate defined benefit arrangement or a defined contribution (money purchase) pension with an employer contribution (partnership pension account). 

Employee contributions are salary-related and range between 4.6% and 8.05% for members of classic, premium, classic plus, nuvos and alpha. Benefits in classic accrue at the rate of 1/80th of final pensionable earnings for each year of service. In addition, a lump sum equivalent to three years initial pension is payable on retirement. For premium, benefits accrue at the rate of 1/60th of final pensionable earnings for each year of service. Unlike classic, there is no automatic lump sum. Classic plus is essentially a hybrid with benefits for service before 1 October 2002 calculated broadly as per classic and benefits for service from October 2002 worked out as in premium. In nuvos a member builds up a pension based on his pensionable earnings during their period of scheme membership. At the end of the scheme year (31 March) the member’s earned pension account is credited with 2.3% of their pensionable earnings in that scheme year and the accrued pension is uprated in line with Pensions Increase legislation. Benefits in alpha build up in a similar way to nuvos, except that the accrual rate is 2.32%. In all cases members may opt to give up (commute) pension for a lump sum up to the limits set by the Finance Act 2004. 

The partnership pension account is an occupational defined contribution pension arrangement which is part of the Legal & General Mastertrust. The employer makes a basic contribution of between 8.0% and 14.75% (depending on the age of the member). The employee does not have to contribute, but where they do make contributions, the employer will match these up to a limit of 3.0% of pensionable salary (in addition to the employer’s basic contribution). Employers also contribute a further 0.5% of pensionable salary to cover the cost of centrally provided risk benefit cover (death in service and ill health retirement). 

The accrued pension quoted is the pension the member is entitled to receive when they reach pension age, or immediately on ceasing to be an active member of the scheme if they are already at or over pension age. Pension age is 60 for members of classic, premium and classic plus, 65 for members of nuvos, and the higher of 65 or State Pension Age for members of alpha. (The pension figures quoted for officials show pension earned in PCSPS or alpha – as appropriate. Where the official has benefits in both the PCSPS and alpha the figure quoted is the combined value of their benefits in the two schemes, but note that part of that pension may be payable from different ages.) 

Further details about the Civil Service pension arrangements can be found at the website www.civilservicepensionscheme.org.uk 

Cash equivalent transfer values 

A Cash Equivalent Transfer Value (CETV) is the actuarially assessed capitalised value of the pension scheme benefits accrued by a member at a particular point in time. The benefits valued are the member’s accrued benefits and any contingent spouse’s pension payable from the scheme. A CETV is a payment made by a pension scheme or arrangement to secure pension benefits in another pension scheme or arrangement when the member leaves a scheme and chooses to transfer the benefits accrued in their former scheme. The pension figures shown relate to the benefits that the individual has accrued as a consequence of their total membership of the pension scheme, not just their service in a senior capacity to which disclosure applies. 

The figures include the value of any pension benefit in another scheme or arrangement which the member has transferred to the Civil Service pension arrangements. They also include any additional pension benefit accrued to the member as a result of their buying additional pension benefits at 

their own cost. CETVs are worked out in accordance with The Occupational Pension Schemes (Transfer Values) (Amendment) Regulations 2008 and do not take account of any actual or potential reduction to benefits resulting from Lifetime Allowance Tax which may be due when pension benefits are taken.

Real increase in CETV 

This reflects the increase in CETV that is funded by the employer. It does not include the increase in accrued pension due to inflation, contributions paid by the employee (including the value of any benefits transferred from another pension scheme or arrangement) and uses common market valuation factors for the start and end of the period. 

Staff report 

Staff of Revenue Scotland are civil servants, part of the Scottish Administration, rather than the Scottish Government, and are required to adhere to the standards set out in the Civil Service Code applicable to staff in Non-Ministerial Offices in Scotland. The code sets out the framework within which all civil servants work, and the core values and standards of behaviour which they are expected to uphold. 

Staff are appointed by Revenue Scotland and act under the direction of the Board of Revenue Scotland. Revenue Scotland is responsible for ensuring that staff recruitment arrangements are fair, open and transparent in line with the Civil Service Commissioners’ Recruitment Principles. All recruitment, including for Senior Civil Service posts, adhere to the Scottish Government’s recruitment policies and procedures. 

Average number of people employed 

The average number of whole-time equivalent people employed during the year was as follows:

 
 
 
 
 
 
 

 

 
 
 
 

2021-22 

 
 
 
 

2020-21 

 

Permanent contracted staff 

 

68 

 

56 

 

Fixed term contracted staff 

 

 

 

Seconded in staff 

 

 

 

Seconded out staff 

 

 

 

Agency staff 

 

 

13 

 

Average number of persons employed 

 

76 

 

70

The staff numbers shown above for 2021-22 include 1 FTE for a member of staff who is seconded to Scottish Government and whose staff costs are recharged. The numbers for 2020-21 include the equivalent of 3 FTE members of staff who were temporarily seconded to Scottish Government working in positions related to the COVID-19 pandemic. Costs associated with the COVID-19 secondments in 2020-21 were borne by Revenue Scotland and not recharged. 

Staff composition 

The average number of people of each sex employed by Revenue Scotland by category is set out in the following table. The numbers include permanent and temporary staff. 

 

 

  2022-21   2020-21  
  Female Male Female Male
 

SLT – Senior Civil Servant

 

 

 

 

 

SLT – Others 

 

 

 

 

 

Employees 

 

39 

 

33 

 

36 

 

30 

 

Total 

 

41 

 

35 

 

38 

 

32 

Gender pay gap 

The gender pay gap is calculated as the difference between average hourly earnings of men and women as a proportion of average hourly earnings (excluding overtime) 

of men’s earnings. A positive pay gap means that men earn more than women on average. 

The gender pay gap is a means of highlighting a disparity in the pay received by men and women and is influenced by both the pay levels for equivalent jobs and the distribution of men and women across the grades within the permanent workforce. 

In 2021 the gender pay gap for Scotland was 11.5% and 15% for the UK.9 This is the median figure which is the standard figure used by the Office of National Statistics (ONS) to calculate the pay gap. Data for 2022 has not yet been published by the ONS. 

The median gender pay gap for all staff at Revenue Scotland at the end of March 2022 is 0% (2021: 18%). The movement arises from changes in the gender mix of staff at March in each financial year as represented in the table above as well as changes in grades of those staff. 

Within Revenue Scotland, where men and women are undertaking work of an equal value (i.e. within the same pay range) they are paid a similar rate. A pay gap can arise if a higher 

percentage of female staff are at lower grades than male staff and the size of the organisation means that figures can be disproportionately affected by a small change in composition. It should be noted that the pay gap is calculated at a point in time and can move significantly from month to month. 

Sickness absence 

Revenue Scotland recognises that the success of any organisation depends largely on the effective performance and full attendance of all its employees. People are a valued resource, and as an employer 

Revenue Scotland’s attendance management procedures are designed to maintain a happy, well-motivated and healthy workforce. The procedures are aimed to: 

  • be supportive and positive 

  • promote fair and consistent treatment for everyone 

  • encourage, assist and make it easy for people to stay in work 

  • explain employees’ entitlements and roles and responsibilities. 

In 2021-22 an average of 9 working days per employee were lost (2020-21: 8 days). 

Staff turnover 

Staff turnover for staff for the year ended March 2022 was 35% compared with 42% 10 for the year ended March 2021. This includes agency staff where contracts may have come to a natural end. During the year 39% of leavers transferred to posts within other Scottish public bodies mainly on promotion. 

Staff engagement 

Revenue Scotland participates in the Civil Service People Survey and includes the employee engagement index as one of the key performance indicators. More information on this is given on page 34 under KPI 6.

Employees with disabilities Revenue Scotland complies with the Scottish Government’s Civil Service Code of Practice on the employment of people 

with disabilities. The code aims to ensure that there is no discrimination on the grounds of disability and that employment opportunities and career advancement is based solely on ability, qualifications and suitability for the work.

Diversity and equality 

Equality and diversity are central to the way that Revenue Scotland conducts its business and this is demonstrated in the Corporate Plan and People Strategy as well as being set out in the Equality Mainstreaming Reports.

Health and safety 

A review of health and safety provision was undertaken last financial year. This led to the training of additional first aiders, fire marshals and health and safety liaison officers (HSLO’s). This supports and facilitates Revenue Scotland’s approach to hybrid working and the increased use of its office space coming out of the COVID-19 pandemic. Duty managers in the office play an important role in health and safety awareness and implementation. This was reflected in a refreshed update to the duty manager handbook. 

Workplace inspections placed emphasis on cleaning procedures within the office particularly in the months when COVID-19 was prevalent. These inspections were conducted with Trade Union assistance. 

Mandatory training supports the development of staff awareness and capability. It helps us monitor and provide business areas with updates on the completion of mandatory health and safety e-learning modules. In order to track compliance around these essential training requirements, the People Services team has developed a tracker. The tracker is used to evaluate completion of all required training and identify any gaps. 

Revenue Scotland has revised its health and safety management arrangements, particularly the information contained within our hybrid handbook. The policy standards have also been embedded within the guidance to staff through the Staff Handbook and Duty Manager Handbook, which provide information on all relevant aspects of health, safety and wellbeing as well as links to the appropriate guidance and wider resource. All relevant procedures have been subject to a thorough review in 2022 as part of the evaluation of our hybrid working model pilot. 

The Health and Safety Annual Report 2021-22 sets out plans for the coming year and reports on risks and mitigations during the reporting year. A refreshed Health, Safety and Wellbeing Committee meets on a quarterly basis to support the delivery of the organisation’s policy and improvement plans, providing oversight and scrutiny of reported information. 

The Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 2013 (RIDDOR) require that certain categories of accidents, occupational diseases and dangerous occurrences must be reported to the Health and Safety Executive (HSE). There were no incidents of any category reported in 2021-22 or 2020-21. 

Definitions for ‘Occupational Disease’ and ‘Dangerous Occurrence’ can be found on the HSE Website.

Trade Union representatives 

The Trade Union (Facility Time Publication Requirements) Regulations came into force on 1 April 2017. No staff were union representatives in 2021-22 or 2020-21.

Civil Service early departure compensation schemes 

Redundancy and other departure costs are paid in accordance with the provisions of the Civil Service Compensation Scheme, a statutory scheme made under the Superannuation Act 1972. These are employer costs associated with early departure and are accounted for in full in the year of departure. Where Revenue Scotland has agreed early retirements, the additional costs are met by Revenue Scotland and not the Civil Service pension scheme. Ill-health retirement costs are met by the pension scheme and are not included in the undernoted. 

No members of staff left Revenue Scotland under the scheme in 2021-22 or 2020-21. 

Staff costs for Revenue Scotland in the period 2021-22 are set out above. Wages and salaries include gross salaries, performance pay or bonuses received in year (of which there were none), overtime and any other allowance that is subject to UK taxation. The payment of legitimate expenses is not part of salary. 

The costs of staff who worked on the development of the new tax system in 2020-21 have been capitalised as part of the cost of the asset. 

  Administration costs Total 2021-22 £000 Total 2020-21 £000  
  Permanently employed £000 Other £000      
Wages and salaries 2,768 62 2,830 2,717  
Social security costs 287 7 294 291  
Pension costs 762 16 778 722  
Seconded-in staff costs 0 76 76 0  
Agency staff costs 0 346 346 735  
Staff costs capitalised 0 0 0 (203)  
Total staff costs 3,817 507 4,324 4,262  

Staff costs for Revenue Scotland in the period 2021-22 are set out above. Wages and salaries include gross salaries, performance pay or bonuses received in year (of which there were none), overtime and any other allowance that is subject to UK taxation. The payment of legitimate expenses is not part of salary. 

The costs of staff who worked on the development of the new tax system in 2020-21 have been capitalised as part of the cost of the asset.

Staff costs shown in 2020-21 above include costs borne by Revenue Scotland on staff seconded to Scottish Government to work on COVID-19 pandemic-related posts. These costs in 2020-21 totalled £136,000. 

The Principal Civil Service Pension Scheme (PCSPS) and the Civil Servant and Other Pension Scheme (CSOPS) – known as ‘alpha’ – are unfunded multi-employer defined benefit schemes but Revenue Scotland is unable to identify its share of the underlying assets and liabilities. The scheme actuary valued the PCSPS as at 31 March 2016. The schemes are accounted for as defined contribution schemes under the multi-employer exemption permitted under IAS19 employee benefits. You can find details in the resource accounts of the Cabinet Office: Civil Superannuation

For 2021-22, employers’ contributions of £775,000 were payable to the PCSPS (2020-21 £717,000) at one of four rates in the range 26.6% to 30.3% of pensionable earnings, based on salary bands. 

The Scheme Actuary reviews employer contributions usually every four years following a full scheme valuation. The contribution rates are set to meet the cost of the benefits accruing during 2021-22 to be paid when the member retires and not the benefits paid during this period to existing pensioners. 

Employees can opt to open a partnership pension account, a stakeholder pension with an employer contribution. Employers’ contributions of £2,600 (2020-21: £5,000) were paid to one or more of the panel of three appointed stakeholder pension providers. Employer contributions are age-related and ranged from 8% to 14.75%. Employers also match employee contributions up to 3% of pensionable earnings. 

The information included within the remuneration, pension benefits, Civil Service early departure compensation packages, average number of persons employed and staff costs sections above are covered by the audit opinion. 

Elaine Lorimer – Chief Executive of Revenue Scotland and Accountable Officer 

01 November 2022

Performance Report

Performance Overview 

This overview gives a summary of Revenue Scotland’s purpose and objectives, key risks to the delivery of those objectives, together with its budget and performance for the year. Further detail is


Introduction 

The performance report includes a short performance summary and an analysis section which considers performance against the strategic outcomes of our Corporate Plan 2021-24. 


Who we are and what we do 

Revenue Scotland was established by the Revenue Scotland and Tax Powers Act 2014 (RSTPA) and is responsible for the collection and management of the taxes fully devolved to Scotland – currently Land and Buildings Transaction Tax (LBTT) and Scottish Landfill Tax (SLfT). 

As a non-ministerial office, Revenue Scotland is part of the Scottish Administration and is directly accountable to the Scottish Parliament to ensure the administration of tax is independent, fair and impartial. included within the Performance Analysis section.

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The Scottish Government is responsible for tax policy and the setting of tax rates. Revenue Scotland supports policy development through the provision of information, advice and data based on our operational experience. The Scottish 

Fiscal Commission (SFC) is responsible for providing independent forecasts of tax revenue in line with the Fiscal Framework. To support forecasting work, Revenue Scotland provides the SFC with SLfT and LBTT data in an anonymous, aggregated form. 

Revenue Scotland delegates the delivery of specific functions for the collection of SLfT to the Scottish Environment Protection Agency (SEPA). 

We also work with His Majesty’s Revenue and Customs (HMRC) for the purposes of compliance activity, and with the Welsh Revenue Authority and other tax authorities on the British Isles Tax Authorities Forum sharing knowledge and best practice in tax collection and management.


How we are governed 

The Revenue Scotland Board at 31 March 2022 comprised six members appointed by Scottish Ministers through the Scottish Public Appointments process. A further three members were appointed with effect from 1 June 2022 and the appointments of two members were concluded at the end of June 2022. The Board has responsibility for the strategic direction, oversight and governance of Revenue Scotland. Board members provide specialist knowledge in key areas and act as ambassadors for the organisation. 

The Board has two committees; the Audit and Risk Committee (ARC) and the Staffing and Equalities Committee (SEC), which undertake detailed scrutiny of key areas of work and report on these to the Board. 

The Chief Executive is accountable to the Board and acts in a personal capacity as the Accountable Officer for Revenue Scotland. 

The Chief Executive is responsible for the day-to-day leadership and operation of the organisation. 

Further details about the activities of the Board, committees and staff are contained in the Accountability Report section.


How we are structured 

The Senior Leadership Team comprises the Chief Executive along with the Head of Tax, Head of Corporate Functions and Head of Legal Services all of whom report directly to the Chief Executive. The diagram below illustrates Revenue Scotland’s organisational and team structure. 

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How are we funded

Revenue Scotland is part of the Scottish Administration and has its budget set out in the annual Budget Bill. The Scottish Government liaises with Revenue Scotland to identify its budgetary requirements which are then reflected in the Budget Bill that Ministers present to the Scottish Parliament. Where additional funding for major programmes is required, proposals for funding are developed in line with the guidance on business cases in HM Treasury’s ‘The Green Book: appraisal and evaluation in central government’. 

Revenue Scotland is responsible for managing its budget for each financial year to deliver its statutory functions. Revenue Scotland has authority to incur expenditure on individual items but this is subject to the limits imposed by the budget allocated by the Scottish Parliament and guidance from Scottish Ministers. 


Revenue Scotland’s purpose and vision



On 30 November 2021, we published our third Corporate Plan, for the period of 2021-24,after laying it in Parliament. The Corporate Plan 2021-24 outlines the purpose, vision, strategic objectives and performance measures for Revenue Scotland. Together, these will help us continue our work in raising revenue to support public services across Scotland.

Purpose

To efficiently and effectively collect and manage the devolved taxes which fund public services for the benefit of the people of Scotland.

Vision

We are a trusted and valued partner in the delivery of revenue services, informed by our data, digital by design, with a high-performing and engaged workforce.


Corporate Plan 2021-24 strategic outcomes

After seven years of operation, Revenue Scotland is firmly established in the tax and public sector landscapes in Scotland. Our Corporate Plan 2021-24 is built on the four pillars of excelling in delivery, investing in our people, reaching out and looking ahead, and on the objectives we have identified, that will take the organisation forward in a sure-footed and value-added way. It builds on our strong achievements to date – not least the collection of approaching £5 billion ofrevenue since 2015, all of which stays in Scotland and helps fund Scotland’s public services.

Excelling in delivery

We are committed to delivering excellent public services with users at the heart of them. Our focus is on investing in new systems and the latest technology, as well as ensuring we

are able to continue to get quality data analytics to make smarter decisions and connections – all in order to meet taxpayer needs and expectations while making our work as efficient and effective as possible.

Investing in our people

We have a great team, who, along with our partners, are our most important asset. Staff health, safety and wellbeing are our priority, and our staff have demonstrated resilience to

the challenges that the COVID-19 pandemic brought about. Our People Strategy sets out our ambition to be an employer of choice which is diverse and inclusive. We are committed to investing in our people, building capability and nurturing our talent. We maintain an acute awareness that we exist as a public service, and we will continue to adapt our ways of working to meet the needs of our staff and taxpayers.

Reaching out

We are an accessible, collaborative and transparent organisation that is keen to learn from others and to share our experiences and expertise. In particular, we strive to engage users in the design of our services, maximise the opportunities of technology and expand the reach of our engagement to diversify our stakeholder base. We will collaborate effectively with others to deliver public service improvements and efficiencies.

Looking ahead

We continue to strive to deliver excellence in all we do and are committed to responding constructively to current economic and societal challenges and requirements as part of

public sector reform. We plan and deliver change and new responsibilities flexibly, on time and within budget. We have a digital mindset, maximising the use of our data and harnessing new technology to improve our working practices and services.


How we deliver our purpose and measure our success 

Revenue Scotland delivers its purpose through the strategic outcomes in the Corporate Plan. Performance is measured through the use of key performance indicators (KPIs) as set out in the Corporate Plan, and against the delivery of milestones relating to the objectives of the key projects. 

We have a Business Plan that sets out projects and other cross-cutting pieces of work which help us deliver the strategic outcomes in the Corporate Plan, and it also informs team plans and personal work objectives. This structure provides a clear ‘line of sight’ between the work objectives of each staff member and the strategic outcomes set out in the Corporate Plan. 

A structured approach to performance management supports how we monitor and record progress across the organisation. Monthly reports are produced for the Senior Leadership Team that capture the collective contributions made to our performance, and a quarterly report is produced for the Board. The performance reports are also considered alongside regular assessment of our operational performance, key performance indicators, financial position, analysis of risk and consideration of our capacity. These all contribute to the performance record and form the basis of our analysis of performance that follows. 


National Performance Framework

Scotland’s National Performance Framework (NPF) sets an overall purpose and vision for Scotland. It establishes broad ‘National Outcomes’ and provides measures on how well Scotland is progressing towards those outcomes. 

Our Corporate Plan 2021-24 clearly aligns with and prominently features the National Outcomes. It is this plan, and in it the National Outcomes, that strategically direct and prioritise all our work as an organisation. To ensure the successful delivery of the Corporate Plan, our objectives and deliverables are further defined and translated into action through a strategic framework of corporate strategies, business plan and team plans, and we have comprehensive performance reporting processes in place to monitor our progress against objectives on a monthly and quarterly basis. 

Through the collection of devolved tax revenues that fund Scottish public services, Revenue Scotland indirectly contributes to all of the National Outcomes. Six of the National Outcomes are particularly relevant to the work we do: economy, environment, fair work and business, communities, human rights and health. In these areas we contribute through investment in staff, commitment to equality and diversity, through working in collaboration with stakeholders and taxpayers and acting in an open, transparent and accountable manner. Scottish Landfill Tax, in particular, is essentially an environmental fiscal measure and acts to promote the circular economy. In this way, we make an important contribution to the environmental NFP outcome.

The following table shows which Revenue Scotland strategic themes are relevant to the various National Outcomes.

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Key issues and risks 

Revenue Scotland managed a number of risks and issues during 2021-22. The Board of Revenue Scotland was kept informed throughout and scrutinised and monitored progress in the management of these risks and issues. 

Staff wellbeing (and mitigating the impacts of the COVID-19 pandemic) remained a key focus for the organisation. This included the need to proactively manage the impact of positive COVID-19 testing amongst staff and to facilitate the return to office working as part of the wider approach to hybrid working. A project team was established to lead this activity over the last year, tasked with ensuring that health and wellbeing were central to the approach. This facilitated the maintenance of our service to taxpayers and their agents in the face of staff absences, and a safe return to office working, and ensured any potential for transmission has been limited as far as possible. As part of Revenue Scotland’s commitment to wellbeing, our Health and Wellbeing Group has delivered a number of wellbeing-related sessions to staff over the past financial year. These included: musculoskeletal awareness, work/life balance, hybrid working, healthy eating, the importance of taking breaks, and, mindfulness and mindful walking. Employee one-to-one consultations were conducted throughout the year to ensure staff were able to work from home safely. Display screen equipment (DSE) assessments were also carried out as part

Revenue Scotland works closely with its trade unions (TU) at all levels with the aim of making the organisation a healthier and safer place to work. This commitment is demonstrated through the inclusion of TU representation on the Health, Safety and Wellbeing Committee. 

In addition, a wider review of health, safety and wellbeing has been undertaken. This has resulted in significant progress against Revenue Scotland’s health and safety action plan. It has also ensured the right training has been put in place to support the return of staff to offices; for example, first aid and fire safety training. As part of this, Revenue Scotland has worked closely with Scottish Government colleagues to make the best use of the support available within the Scottish Government estate. 

In response to heightened alertness on cyber security threats and as a result of the wider geo-political context and an attack in December 2020 on our partner organisation SEPA, cyber security has been a key issue for the organisation over the last year. A desktop exercise was conducted to test the resilience of the organisation in the face of common attacks detailed by the National Cyber Security Centre. Action has been taken to further strengthen controls in this area based on the outcomes of this exercise and lessons learnt from the attack on SEPA. 

Other initiatives to address issues and mitigate risks included 

Tax solutions: A number of project teams were established throughout the year to provide various solutions to improve the service provided to taxpayers. These have included: a secure messaging service to enable prompt responses, proportionate measures to alleviate the burden on taxpayers potentially facing penalties for late returns or payments, and tailored support to taxpayers to submit lease review returns on time. 

Tax Assurance Group (TAG): TAG continues to meet regularly to discuss complex cases and operational changes. A key feature of 2021-22 was the approval of updated compliance plans, that detail how Revenue Scotland operates under an established risk management framework. The framework aligns with the best practice guidance presented through the Scottish Public Finance Manual and the Scottish Government’s Risk Management Guidance document. The framework sets out the process for identifying and documenting risk, assigning ownership of risk, scoring risk, determining responses to risk and monitoring and reporting on progress in managing risk. 

Learning and development: The Scottish Tax Education Programme (STEP) continued to thrive during 2021-22 with the delivery of the virtual foundation modules to many of the new staff who joined the organisation throughout the year. Development began on a number of specialist learning areas such as: corporate strategy, investigatory powers, styles, behavioural penalties and reviews and piloted modules relating to debt, Additional Dwelling Supplement (ADS) and leases. All this progress was supported by our training champions, who have embraced new technology such as the use of Mentimeter, Canva and MS Teams to further improve learner engagement and experience. 98% of attendees confirm that attending STEP has improved their skills and knowledge. 

Wellbeing: We have continued to promote wellbeing and engagement across Revenue Scotland. Throughout the year we have continued to deliver a comprehensive induction programme for new staff. Approximately 35% of our workforce changed during 2021-22, this presented both opportunity and challenge. Connecting staff as one organisation continues to be a priority and we hosted two virtual all-staff gatherings during the year.


Delivering legislative change 

2021-22 saw Revenue Scotland implement changes announced in the Scottish Budget to both LBTT and SLfT, taking effect from 1 April 2021. After a temporary change during the COVID-19 pandemic, the ceiling of the nil rate band for residential LBTT returned, as planned, to £145,000 for transactions as of 1 April 2021. Rates for the Additional Dwelling Supplement (ADS) and non-residential LBTT remain unchanged. The Scottish Budget 2021-22 also confirmed, and Revenue Scotland implemented, an increase in SLfT rates from 1 April 2021, as follows: 

 
 

Rate/Year 

 

2021-22 

 

2020-21 

 

Standard rate per tonne 

 

£96.70 

 

£94.15 

 

Lower rate per tonne 

 

£3.10 

 

£3.00 

Revenue Scotland also actively collaborates with Scottish Government officials in the design and structure of possible future legislative change. This involvement, including consultations, during 2021-22 is likely to lead to further legislative change in 2022-23 and beyond. 


Litigation 

In our Annual Report and Accounts for 2020-21, we reported on the impact of COVID-19 on our litigation. While in 2020-21 only four virtual tribunal hearings took place for devolved taxes, over the course of 2021-22, COVID-19 restrictions affecting litigation gradually eased. 

During 2021-22, Revenue Scotland participated in seven tribunal hearings, of which four were LBTT appeals and three were SLfT appeals. Three LBTT hearings and one SLfT hearing were conducted virtually. The remaining three hearings were held in person. 

For both virtual and in person proceedings, the tribunal directed electronic submission of documents. This resulted in a cost saving in relation to printing and posting for both parties. The technology and arrangements for virtual hearings has worked well and Revenue Scotland welcomes the availability of an alternative virtual format. There is a complex mix of factors which will impact which format is appropriate and Revenue Scotland is supportive of legal developments in this area. 

Since Revenue Scotland was established in 2015, we have been collecting data in relation to litigation. Trends are consistently showing higher volumes of LBTT appeals compared to SLfT appeals. There has also been an increase in the tribunal rejecting appeals seeking ADS repayment. 


Future Operating Model

Early in 2021 the Chief Executive commissioned the Scottish Government Directorate for Internal Audit and Assurance (DIAA) to undertake a review of action taken during the pandemic. The positive report outcome led us to consider how the changes introduced as a result of working remotely could be considered as part of more permanent working arrangements. 

The Chief Executive commissioned consultancy firm EY to undertake a short piece of work to develop an options appraisal1 of three possible future operating models – fully remote, fully office-based and hybrid – against the following criteria: our service, our organisation, our people, scalability, value for money and green recovery. This aimed to enable us to 

determine what our optimal future operating model could be. It considered the case for change, the risks and the development of a principles-based hybrid operating model that could be evaluated. 

The key outcome sought was the operating model which produced the best business performance. Employee personas were developed to reflect our staff’s different preferences and needs with regards to office, home and hybrid working. They also accounted for the health, safety and 

wellbeing of individuals, and the implication on their preferred work setting. Additionally, role personas were identified; these were aimed at helping to define the distinct purpose of the workplace and when the employees would interact with the office. 

In June 2021 the Revenue Scotland Board committed to piloting a hybrid model for a year, which would be subject to quantitative and qualitative analysis. This will enable the organisation to determine its optimum hybrid operating model for 2023-24 and beyond. 

A futures project team was established to develop the options appraisal, participate in the scoring exercise and then take forward the planning required to implement the Board’s decision. The team developed three phases to introduce hybrid working. Phase one commenced in September 2021. This phase permitted staff with health and safety or wellbeing issues, or staff undertaking business- critical work, to return to our Victoria Quay office. A duty manager role was established to provide support to those staff returning. 

In March 2022 COVID-19 restrictions were further relaxed, and phase two of the trial invited staff who identified with a blend of home- and office-based persona to attend the office. As an organisation we collectively reviewed activities that could be optimised in the office and defined the office-based activities for which all staff would attend the office. The final phase of our hybrid pilot includes inviting all staff to attend the office for defined activities and sees the use of a hub site in Glasgow. In preparation for staff returning to the office, a health and safety inspection was carried out in conjunction with the trade unions, a hybrid staff handbook was developed, IT was refreshed, and office space repurposed to optimise the hybrid experience. The evaluation of the hybrid model of working will be evidence-based. Staff pulse surveys have been taken at regular intervals and a full evaluation will be undertaken at the end of the pilot in March 2023. 


Performance summary

Key projects

Revenue Scotland’s Business Plan includes 10 key strategic projects for 2021-22, which represent a large investment and/or which are of strategic importance to the organisation

and contribute to the delivery of the Corporate Plan. At the end of 2021-22, most projects were either complete or continuing to progress.

Project and scope Progress Status
1. Scottish Budget changes

To deliver changes to the devolved

taxes through changes introduced

to the Scottish Budget, ADS and

SLfT provisions
No changes were made to

LBTT bands; however, both

the standard and lower rates

of SLfT increased. The website

was updated to reflect the new

rates and operators have been

contacted to inform them of

the rate changes. Testing of our

Scottish Electronic Tax System

(SETS) was also completed

to ensure that the system

correctly reflected the changes.
Complete
2. LBTT legislative guidance

To revise and refresh the external

guidance, including legislative guidance

for both devolved taxes, ensuring

accessibility and stakeholder standards

are met
Changes to guidance

are ongoing.
Ongoing
3. Finance system renewal

To renew the tax finance system contract

and to explore a new system in 2022-23
The contract was successfully

renewed with updated

contract terms.
Complete
4. Remote printing project

To develop, roll out and integrate

a third-party printing solution as an

element of our Target Operating Model
Project has been completed; all

applicable business areas are

now using the printing solution.
Complete
5. Development of learning experience platform

Development of a Revenue Scotland

learning experience platform which will

sit within the SG Thrive platform. It will

contain learning & development (L&D),Scottish Tax Education Programme (STEP) and provide a platform for staff to lead on their own L&D and build capability

for the future.
Work on this project is ongoing;

user testing has begun.
Ongoing
6. Enhanced support policy

To develop a suitable policy and

solutions for customers and staff who

require varying levels of enhanced

support or services
The policy has been split into

an internal and external policy.

Significant progress has been

made but is still ongoing.
Ongoing
7. Capital Investment Programme

To maintain Revenue Scotland’s

programme of continuous improvement

suggestions
Development and

implementation of

improvements are in progress
Ongoing
8. Analytical workbench

Accessing Edinburgh University’s

Analytical Workbench to provide data

analytics ability, load testing, and

functionality testing of SETS, to support

the continuous improvement programme

(related to Data Science Accelerator

Programme)
Programme has concluded:

findings were taken and further

research by IT teams is being

undertaken to develop similar

solutions.
Complete
9. Implementation of Jira service desk

To deliver a service and incident

management tool to enable the

management and provide visibility of and

reporting of workflows and requirements
After a review of Jira,

Scottish Government’s iFix

service was implemented as

a shared service pending a

broader review of IT service

management practices.
Complete
10. Annual Report and Accounts

To produce the Annual Report and annual

Accounts for the current financial year
The production of Annual

Report and Accounts were

completed for the applicable

financial year. This process is

annual.
Complete

KPIs overview

The Corporate Plan 2021-24 includes 10 key performance indicators (KPIs) which

demonstrate Revenue Scotland’s performance against the plan and towards our targets.

Full details relating to each KPI and target can be found in the Performance Analysis section

of this Annual Report and page numbers are provided in the table.

The KPIs demonstrate our operational performance in the midst of the challenges associated

with the COVID-19 pandemic in 2021-22.

New KPIs were introduced in 2021-22 to monitor our performance against new priority

objectives, including work relating to equalities mainstreaming, service user feedback, and

progress towards becoming a greener organisation. Previous KPIs were also updated to

more accurately reflect our performance against key areas. For these reasons comparison

to previous years is not always available.

No. Indicator Target/Indicator 2021-22 2020-21 Status
1 Tax collection

rate:

Percentage of

tax declared

which has been

collected
Comparison to

2017-18 baseline

(99%)
99% 100% Achieved
2 Response to

user requests
Composite of

calls, written

correspondence

and time to

process claims for

repayment of tax.

Green – 95%

Amber – <95% >90%

Red – <90%
95% N/A –

New for

this year
Achieved
3 Tax secured

through

Revenue

Scotland’s

compliance

activity
Compared to

previous year’s

compliance activity,

no formal target set
£721k £963k Not applicable
4 Administrative

cost of tax

collection
<1% 0.68% 1% Achieved
5 Skills and

knowledge

development
>90% of staff having

completed 30 hours

(pro rata) learning

and development
94% N/A –

New for

this year
Achieved
6 People Survey

Engagement

and Stress

Proxy Index
Combined score to

be within top 25% of

CS organisations
Combined

score of

33
N/A –

New for

this year
Not achieved
7 Service users

feedback
Developing KPI

definition and

measure
N/A N/A –

New for

this year
In

development*
8 Equalities RAG status applied

based on progress

against Equalities

Mainstreaming

action plan
Amber N/A –

New for

this year
Partially

achieved
9 Environment Developing KPI

definition and

measure
N/A N/A –

New for

this year
Removed**
10 Delivery of

key strategic

projects
Combined RAG

status of 10 key

strategic projects
Green N/A –

New for

this year
Achieved

*In 2021-22 Revenue Scotland started gathering service user feedback via the online tax collection system SETS; this will continue during 2022-23 to set a benchmark.

**In May 2022, the Board agreed that KPI 9 was to be set aside, while a revised Green Strategy and environmental targets are to be considered in 2022-23.


Financial performance

Resource accounts

The figures given below are the final budget (revenue and capital) after adjustment in the

Spring Budget review.

 

Net Expenditure against Resource Budget 

Actual Total

£'000 
Budget Total

£'000 

Financial year 2021-22 expenditure 

6,338 

6,596 

Financial year 2020-21 expenditure

6,233 

6,600 

 

Expenditure against Capital Budget (Note 5 of Financial Statements) 

Actual Total

£'000 
Budget Total

£'000 

Financial year 2021-22 expenditure 

299 

500 

Financial year 2020-21 expenditure 

349 

400 

 In 2021-22, revenue expenditure was £258,000 (4%) less than budget and capital expenditure

was £201,000 (40%) less than budget. Savings occurred in many areas as a result of pandemic

restrictions on office working. In particular:

  • Scottish Government HR pressures and increased volumes of recruitment as a result of the pandemic contributed to delays in the recruitment process and the onboarding of new staff.
  • Tax tribunal hearings and outcomes were postponed resulting in delays in incurring legal costs.
  • Planned capital spend was delayed due to supply chain issues on the IT hardware refresh and a longer development process for upgrades to our tax collection platform SETS.

Development of SETS remains a priority for Revenue Scotland with significant expenditure

planned for the next few years.

In 2021-22 Revenue Scotland spent £67,000 (2020-21: £230,000) on costs associated with

our response to the COVID-19 pandemic. These were:

 
 
 
 

2021-22

£’000 

2020-21

£’000 

Staff seconded to Scottish Government 

136 

Agency staff 

45 

Training 

IT 

13 

Shared services 

23 

Consultancy 

60 

Other 

10 

Total 

67 

230 

 COVID-19 expenditure in 2021-22 was greatly reduced from 2020-21 when some staff were

seconded to Scottish Government’s response to the pandemic and costs borne by Revenue

Scotland. In 2021-22 expenditure related to minor IT hardware and expenditure incurred with

management consultants to assess a range of operating models for Revenue Scotland as noted

above under Future Operating Model.

Devolved Taxes

 

Revenue net of repayment, excluding interest payable and revenue losses 

2021-22

Tax, penalties and interest receivable

Total

£’000 

2021-22

Budget Act estimates

Total

£’000 

2020-21

Tax, penalties and interest receivable

Total

£’000 

LBTT 

807,183 

586,000 

517,354 

SLfT 

125,248 

88,000 

106,528 

Penalties and interest 

1,245 

138 

Total 

933,676 

674,000 

624,020 

The values in the above table are for tax returns and amendments submitted during 2021-22 and adjusted for the value of LBTT and SLfT returns received during April and May 2022 which relate to the period up to March 2022. 

The tax returns submitted during 2021-22 may include adjustments to returns originally submitted in previous financial years. However, unless these adjustments were received in April or May of the relevant financial period and therefore accrued into the financial statements of that year, these are accounted for in the year of receipt. 

The LBTT revenue raised in 2021-22 is dependent on performance of both the residential and non-residential property markets within Scotland. 

The SLfT revenue raised in 2021-22 is dependent upon categories and tonnage of waste deposited in landfill sites within Scotland. 

Independent forecasts of LBTT and SLfT revenue are published by the Scottish Fiscal Commission, which publishes forecast evaluation reports comparing outturn figures to Budget Act estimates, detailing the reasons for any differences observed. 

The housing market continued to recover in 2021-22 from the pandemic. A summary of the tax revenue and our resource spend over the period 2017-2022 is shown on pages 100-102 and this forms part of our Performance Report. 

Further information on the collection of the devolved taxes is given in the Annual Report and Accounts for the Devolved Taxes for 2021-22, which is published separately. 

Performance against the Revenue Scotland Corporate Plan

The Corporate Plan 2021-24 sets out how Revenue Scotland will carry out its functions under

the Revenue Scotland and Tax Powers Act 2014 (RSTPA). The Corporate Plan identifies four

strategic outcomes we are seeking to achieve by delivering a series of underlying strategic

outcomes in key areas. In addition, the plan sets out 10 KPIs which measure the success of

the organisation in delivering against these objectives. Our performance against each of the

strategic objectives is considered in the analysis below, including discussion of our

performance against the KPIs.


Excelling in delivery

We seek to offer user-focused services that are digital by design and provide value for

money, convenience and ease of use for internal and external users.

To achieve this we have twelve underlying objectives:

  • use technology, data and innovation to develop and enhance our tax collection systems and guidance
  • adopt continuous improvement processes to make our services more effective and easier to use
  • use our statutory powers appropriately to help taxpayers get to the right tax position
  • seek to resolve disputes and pursue non-compliance by using our powers proportionately
  • develop options for measuring and addressing tax receipt shortfall
  • design and deliver systems that are compliant, reliable, efficient and cost effective
  • undertake effective management of assets through their lifecycle
  • exemplify best practice in the ways we hold and manage data
  • use our expertise in collecting devolved taxes to help shape the development of tax policy and legislation
  • design and deliver public services that meet the diverse needs of our users
  • include environmental impact as a key principle in our service delivery model
  • meet our obligations as a public body and embed the management and mitigationof risk in our planning activities and operations.

Tax revenue

 
2021-22

£’000 

2020-21

£’000 

LBTT 

807,183 

517,354 

SLfT 

125,248 

106,528 

Penalties and interest 

1,245 

138 

Total tax 

933,676 

624,020 

Tax revenues were at a record high in 2021-22, and nearly 50% higher than 2020-21 which

was affected by the pandemic. Both residential and non-residential LBTT revenues declared

were the highest seen in a financial year, with residential revenues being driven by increasing

house prices. Increases in SLfT over the past year were, in part, due to increased taxation

rates, although volumes of waste going to landfill were lower in 2020-21 than 2021-22

due to the pandemic.

For SLfT, in 2021-22 we changed our procedures to identify the higher-risk areas, presented

by quarterly returns. Following further consideration of health and safety procedural

arrangements and on account of pandemic restrictions, landfill site visits were curtailed.

However these will be taken forward as we move further out of the pandemic.

In addition, several of our KPIs are used to measure performance contributing to the area

of excelling in delivery.

As per KPI 1, our tax collection rate in 2021-22 was 99%, equal to the 2017-18 baseline

of 99%.

The efficiency of our service is reflected in the low administrative of tax collection (KPI 4).

The cost of collection in 2021-22 was less than 1%, which has improved compared

to 2020-21. 

Guidance, advice and support 

The service we provide to taxpayers is of utmost importance to us and to this effect we introduced a new key performance indicator (KPI 2). This is a composite measure of response times to different service user requests, including calls, written correspondence and time to process claims for repayment of tax, and we achieved our target with 95%. 

We seek to provide effective and easy-to-use guidance and support to help taxpayers pay the right tax and to explain the outcomes of non-compliance, such as penalties, up front. We aim to respond promptly to enquiries and requests for tax opinions. To this effect we launched our new website in April 2021, which makes it easier for service users to find the information they are looking for. We continue to analyse taxpayer feedback and behaviour to identify areas where guidance could be improved in order to provide better  support. This work informs compliance activity, identifying common situations where returns have been filed incorrectly, and improving guidance to enable returns to be correct first time, avoiding additional administration costs and penalties. 

Specifically, in 2021-22 we developed a targeted plan for enhancing LBTT guidance. The focus of the LBTT projects was informed by legislative changes, litigation updates, website traffic data and user feedback. 

We also established a new key performance indicator (KPI 7) to gather and use service user feedback to inform improvements to our service.

Capital Investment Programme 

In 2021-22, Revenue Scotland’s capital budget has been employed primarily to invest in the improvement of Revenue Scotland’s digital technology. 

Revenue Scotland ensures that all capital expenditure is delivered through key corporate projects directly linked to the priorities set out in our Corporate Plan. The capital budget is usually allocated to projects that can span more than one financial year. Working closely with our IT partner, NEC, 

we have delivered a series of enhancements to our digital tax collection platform SETS. This work has led to improvements for the customer-facing portal and has kept pace with the ever-changing business needs of the tax and finance teams. In the second half of the year, an IT refresh project commenced, to upgrade our IT hardware (to provide staff with the tools they need to work effectively) and will eliminate costs which would be incurred supporting ageing technology. 

Building on the recommendations of a Gateway Review 54 assurance review exercise conducted in December 2021, Revenue Scotland established a Capital Investment Programme to provide oversight to the Senior Leadership Team and Revenue Scotland Board of the collaborative work needed to ensure best use of public funds. 

Programme governance and assurance is provided by the Capital Investment 

Programme Board to the Senior Responsible Owner. The role and responsibilities of the programme board are documented in an agreed Terms of Reference and it meets on a six-weekly basis. The programme plan is updated regularly to reflect changes agreed by the programme board. It is also updated during the financial year as part of any financial forecast updates.

Compliance 

Revenue Scotland has a duty to protect the revenue and ensure that the correct amount of tax is collected. As highlighted above under ‘guidance, advice and support’ we do this through encouraging a culture of responsible taxpaying where individuals and businesses pay their taxes as the Scottish Parliament intended. We work to make it as easy as possible for taxpayers to understand and comply with their obligations and pay the right amount of tax, while at the same time working to detect and deter non-compliance. 

Our approach to tax compliance, set out in our Compliance Strategy has three key elements: 

  • enabling – helping taxpayers comply with their tax obligations, including guidance, a user-friendly online system, support desk, tax opinions and stakeholder engagement. 

  • assurance – helping taxpayers get to the right position, including checks applied to returns to ensure they are complete and accurate and highlighting any errors, landfill inspections, sharing of intelligence with other tax authorities, use of investigatory powers, statutory enquiries and assessments. 

  • resolution – solving disputes, pursuing non-compliance and applying penalties where required. 

Revenue Scotland works in collaboration, sharing information, intelligence and knowledge regularly with His Majesty’s Revenue and Customs (HMRC) and the Welsh Revenue Authority (WRA) within the legal gateways in the RSTPA and through Information Sharing Agreements for the purpose of civil or criminal proceedings. 

We attend regular meetings with HMRC and the WRA to discuss matters of mutual interest regarding our taxes. We also regularly meet with bodies such as the Chartered Institute of Taxation (CIOT), the Institute of Chartered Accountants of Scotland (ICAS), the Law Society Scotland (LSS), the Convention of Scottish Local Authorities (COSLA) and the Resource Management Association Scotland (RMAS). 

As measured under KPI 3, tax secured through Revenue Scotland’s compliance activity was £721k in 2021-22, reduced from £963k in 2020-21. Importantly, this figure does not reflect upstream compliance activity, such as guidance to assist taxpayers to comply with their obligations.

Disputes 

There are three main routes for taxpayers, agents and other members of the public who wish to dispute an action or decision by Revenue Scotland or on our behalf by our partner organisations. 

Complaints 

Complaints are expressions of dissatisfaction about the organisation’s action or lack of action, or about the standard of service provided by Revenue Scotland or on our behalf. They are distinct from tax disputes. Where complaints are received we seek to learn from these to improve our operational procedures and processes. Revenue Scotland’s complaints handling procedure seeks to resolve taxpayer dissatisfaction as close as possible to the point of service delivery and to conduct thorough and impartial investigations of complaints so that evidence-based decisions can be made on the facts of the case. 

The complaints handling process complies with the Scottish Public Services Ombudsman’s (SPSO) guidance. This allows for two opportunities to resolve complaints internally: 

  • Stage 1 – frontline resolution 

  • Stage 2 – investigation.

 

Complaint Stage 

No. of complaints 2021-22 

% Resolved in 20 days or less 

No of complaints 2020-21 

% Resolved in 20 days or less 

Stage 1 

100% 

Stage 2 

0

100%

Tax disputes – reviews and appeals

Revenue Scotland aims to minimise tax disputes by providing clear information and guidance to taxpayers and having robust decision making processes in place. In the event of a dispute a taxpayer may request an internal review of a decision, request or agree to mediation, or appeal a decision to the Scottish Tribunals. 

Taxpayers and their agents have the right to request that Revenue Scotland reviews any decision which affects whether a person is liable to pay tax, the amount of tax due, the date the tax is due and payable and the imposition of a penalty or interest. Revenue Scotland must notify the taxpayers or their agents of its view of the matter within 30 days from the day on which it received the review request (or such longer period as reasonable). For the next stage Revenue Scotland must inform the taxpayers or their agents of its conclusion of the review and its reasoning within 45 days of sending the Stage 1 response. 

The RSTPA sets out the decisions which are reviewable and appealable. An appeal may be made regardless of whether or not a review has been sought or mediation entered into. The Tax Chamber of the First-Tier Tribunal for Scotland (FTTS) decides appeals against Revenue Scotland decisions, and the Upper Tribunal (UT) decides appeals on a point of law from decisions of the FTTS.

Appeals

  2021-22 2020-21
Number

of cases

at 1 April
6 11
New cases

initiated
11 2
Cases decided 7 5*
Cases settled** 0 2
Number

of cases

at 31 March
10 6

*In our Annual Report 2020-21 we stated the number of decided cases for 2020-21 as 6; this was incorrect; it should have been 5.

** ‘ Settled’ covers a range of outcomes including: agreement between the parties, withdrawal of the appeal by either Revenue Scotland or the taxpayer, or for instance, duplicate appeals raised in error.

During 2021-22, 10 appeals were initiated in the Tax Chamber of the First-Tier Tribunal for Scotland. One case was initiated in the Upper Tribunal for Scotland in 2021-22. 

No decisions were issued by the Upper Tribunal in 2021-22. Revenue Scotland received no requests for mediation in 2021-22.


Investing in our people

The second strategic outcome in our Corporate Plan 2021-24, investing in our people, reflects our ambition to be a high-performing, outward-looking and 

diverse organisation, providing a great place to work. The organisation places high value on staff motivation and engagement, and we invest in our employees’ learning and development, health, safety and wellbeing to develop and support a highly skilled workforce, upholding the required standards of professionalism and integrity. 

The seven underlying objectives are: 

  • ensure our staff have the capability, skills and knowledge to deliver an excellent service 

  • ensure our staff have the skills and tools required to efficiently access and analyse our data to better inform decision making 

  • take action to expand the diversity of our workforce and promote access to employment for those with protected characteristics 

  • be a trusted, valued and respected tax authority which prioritises staff capability, skills and knowledge development 

  • be a high-performing organisation where staff feel trusted, valued, motivated and empowered, creating a culture with work/life balance, health, safety, wellbeing and resilience at heart 

  • enhance our use of data to inform our capability and capacity requirements for the delivery of our organisational objectives 

  • support individuals to have flexible choices on where and when they work. 

The Staffing and Equalities Committee (SEC) supported the development of the 2021-24 People Strategy, which has direct links to the Corporate Plan and clear deliverable actions set out in the action plan. Our People Strategy is underpinned by four strategic themes. These are wide-ranging and ambitious, reflecting our commitment to being an inclusive and agile workforce: 

  • engaged 

  • capable 

  • diverse 

  • workforce. 

The People Strategy was endorsed by the committee and Revenue Scotland Board. Throughout the year the SEC noted demonstrable progress in delivery of  the People Strategy, health, safety and wellbeing, equality and diversity, and, learning and development. A priority for 2021-22 was to review our shared service agreement with the Scottish Government People Directorate. This resulted in the decision to bring the HR function in house which is now managed by a small team of HR professionals supporting our staff and managers through the lens of early intervention and prevention. 

In addition we aim to enhance the use of data to inform our capability and capacity for the delivery of our objectives whilst providing support and flexibility to staff about how, when and where they work. 

The delivery of this strategic outcome is primarily evaluated through the organisation’s performance against KPI 5 which measures skills and knowledge development and KPI 6 which measures the People Survey Engagement Index. KPI 5 achieved 94% staff completing at least 30 hours, learning and development against a target of 90%. KPI 6 achieved a combined performance score of 33, which places Revenue Scotland in the second quartile against a target to be in the upper quartile of 25 or less. 

Our commitments include taking action to improve the diversity of our workforce and removing barriers to employment in line with our equalities action plan. Staff and managers have undertaken a range of learning, this includes neurodiversity awareness, inclusive leadership, inclusive practice and inclusive recruitment. Our gender pay gap as at 31 March 2022 was nil. 

During 2021-22, in line with Scottish Government COVID-19 guidance, the organisation transitioned from fully remote working to hybrid working. The immediate priority was to support staff who, for health and wellbeing reasons, were unable to continue to work remotely. A full health and safety review was undertaken to ensure we provided a safe return to the workplace for our staff. A range of measures have been put in place to support this including: 

  • COVID-19 safety measures 

  • health and safety training 

  • several individual risk and wellbeing assessments 

  • staff guidance on hybrid working 

  • health and wellbeing activities to promote hybrid working best practice. 

Learning and development is a key part of the People Strategy. We recognise that a highly skilled workforce underpins and enables everything we do. The delivery and development of the STEP continues and the foundation programme is embedded into the induction schedule for new staff with 98% reporting the sessions improved their performance. Our induction programme has been adapted to support hybrid working and our Professional Qualifications Policy has supported staff to develop expertise and achieve professional qualifications across a range of our professions. 

Maintaining a culture as one organisation while working hybrid has been a priority during 2021-22. Weekly all-staff sessions have been held to engage staff in the organisation’s progress and priority areas. We continue to host coffee-and-chat sessions with Senior Leadership Team and fortnightly social chats that are themed to support our health, wellbeing and diversity initiatives. Two virtual staff conferences were hosted throughout the year. These focused on engaging staff with the Corporate Plan, People Strategy and reviewing our approach to hybrid working. Giving employees a voice is essential for staff engagement and creating the conditions for staff to connect with our organisational objectives and purpose has been our focus.

The 2021 People Survey* results for Revenue Scotland saw an increase in the 2021 Engagement Index for Revenue Scotland to 65% from 57%. The index is comprised of five questions measuring pride, advocacy, attachment, inspiration and motivation. The Proxy Stress Index reduced from 27% to 22% in 2021. This index measures the conditions that contribute to stressful environments. It is based on the Health and Safety Executive stress management standards: demands, control over work, support, relationships, role in organisation and change; a score of 100% would reflect a negative response to the questions.

Staff also reported increased satisfaction in the survey’s wellbeing questions, with a 19% increase in satisfaction with life and 21% increase in happiness. Our People Strategy action plan will further address the areas for continued development identified from the people survey. 

*The People Survey is an annual cross-Civil Service staff survey.


Reaching out

We aim to build on our reputation as an accessible, collaborative and transparent public body, keen to learn from others and share our experience and expertise. 

To achieve this, we have seven underlying objectives: 

  • engage users in the design of our services, maximising the opportunities of technology and drawing on best practice from other service delivery organisations 

  • help taxpayers to understanding and comply with their tax obligations through the services we provide 

  • engage regularly and effectively with users to keep them informed, content and productive, enabling them to work collaboratively

  • effectively communicate data and analysis to our stakeholders and audiences, including the provision or high-quality data and advice to support the Scottish Fiscal Commission in its tax forecasting role and the Scottish Government in the development of tax policy 

  • as a transparent and open organisation, listen to and engage collaboratively with our staff and stakeholders 

  • in our communications, provide the audience with the right information in the right tone and style at the right time 

  • expand the reach of our engagement to diversify our stakeholder base and sharpen our understanding of equality issues, digital developments and our operating environment. 

Stakeholder engagement 

We have continued to engage with a wide range of stakeholders during 

2021-22. This includes regularly meeting with the Scottish Government and Scottish Ministers and providing advice based on our operational experience to support the development of policy and legislation; giving written and oral evidence where required to the Finance and Public Administration Committee of the Scottish Parliament; providing data and information about the performance of the devolved taxes to the Scottish Fiscal Commission (SFC) to support the independent forecast of Scottish tax revenue; producing statistics on both devolved taxes which are published on the Revenue Scotland website; and engaging with other tax authorities on tax administration issues as well as with other public bodies on a range of corporate issues, such as risk management, business planning and equalities and diversity. 

Service user feedback 

KPI 7 is a new indicator, introduced and still being under development in 2021-22, to gather and use service user feedback. 

This reflects our aim to be user-centric and therefore involve stakeholders in the development of service improvements. 

While this measure is still under development, we have started receiving feedback by asking users to rate the content on each page of our website, and by asking for feedback on the ease of use of tax collection platform SETS. 

After an upgrade to SETS during 2021-22 we were able to run a first survey among users in March 2022. During this period, 66% of respondent rated the service as ‘very easy’ or ‘easy’ to use. Feedback also helped us identify a number of areas improvement; for instance, 47% of responses mentioned duplication of data entry, specifically referencing there being no ability to use an address previously entered within the return. The high number of user comments on this issue has subsequently informed our prioritisation of issues in the development of SETS. Embedding increased engagement with service users and other external stakeholders into our work is going to be a key theme of a new Communications and Engagement Strategy that is to be finalised in 2022-23.


Equalities 

As part of its commitment to contributing to a fair and equal society in Scotland, Revenue Scotland is an organisation which has fairness and inclusion at the heart of its operation as a public service provider and as an employer. In 2021-22, we introduced a new key performance indicator (KPI 8), 

making this an even higher strategic priority. The KPI monitors performance in this area and reports quarterly on progress against the delivery of our Equalities Mainstreaming Action Plan. 

This plan also provided us with another means of mainstreaming the Public Sector Equalities Duty (PSED) into our organisation and demonstrate our readiness to be held to account in relation to it. 

The outcomes identified in the Equalities Mainstreaming Action Plan 2020-22 are: 

  • Equality Outcome 1 – Revenue Scotland will design and deliver public services that meet the diverse needs of its users. 

  • Equality Outcome 2 – Revenue Scotland has an increasingly diverse workforce that fully embraces equality, diversity and respect for all. 

Revenue Scotland has continued to strive for excellence whilst delivering upon and embedding equalities, diversity and inclusion throughout our organisation. In addition we have delivered new processes and projects to further embed equality, diversity and inclusion at our core. 

Highlights of the achieved outcomes include: 

  • The Revenue Scotland website was relaunched in April 2021 and was designed to adhere to W3C WCAG 2.1 Level principles and to operate in line with Digital First Standards. The redesign has improved accessibility for our users and provides further compatibility with assistive technologies. We also continue to monitor the website to provide improvements and to identify and address any issues. 

  • Stakeholder engagement for our developing Enhanced Support Policy took place throughout 2021 both internally and externally. Positive and constructive feedback was received and a trial of the new policy is planned to commence in 2022 to provide an enhanced level of support for those who need it most. Examples of enhanced support could include minimising the number of staff stakeholders interact with or allowing them more time to respond to Revenue Scotland communications. 

  • Work undertaken in relation to Equality Impact Assessments (EqIAs) has resulted in an increased number of assessments being conducted throughout Revenue Scotland. We have worked to improve the infrastructure, guidance and awareness to drive increased output of EqIAs, further embedding them into our processes and culture. We also began working towards our accreditation as a disability-confident employer in 2021-22 (to be achieved 2022-23). 

The current cross-organisation equalities group continued to meet on a regular basis to discuss equalities and to devise action plans to continue delivering our mainstreaming outcomes. Progress is reported to the Staffing and Equalities Committee of the Board on a quarterly basis.


Looking ahead

The fourth strategic theme in the Revenue Scotland Corporate Plan 2021-24, looking ahead, aims to plan and deliver change and improvements to our systems and processes flexibly, on time and on budget. 

To achieve our ‘looking ahead’ outcomes, we have seven objectives: 

  • working with stakeholders, partner organisations and Scottish Government colleagues to use our expertise to design and deliver any new devolved taxes and other revenue raising measures 

  • work with others to identify opportunities for sharing IT platforms and management tools to support operational processes 

  • exploit the potential of Revenue Scotland’s data by linking to other data sources to deliver better policy outcomes 

  • include environmental impact as a consideration in the design and delivery of any now or changing responsibilities 

  • encourage staff to be active, engaged, responsible learners who own their learning and development 

  • actively plan ahead for our future workforce and capability needs 

  • ensure our communications are scalable and capable of being adapted to new responsibilities and audiences. 

Sustainability 

Protecting the environment and integrating sustainable practices into our processes will be a key feature of our future work. We will focus on reducing the emissions of our buildings, reducing our waste and improving our reuse, and promoting sustainable methods of travel for our business activities. A major part of our sustainability work will be to evolve legislation to allow digital communications with taxpayers – reducing paper waste and postage emissions. In addition to this, ahead of the biodegradable municipal waste ban taking effect from 2025,8 we have been, and will continue to, working closely with stakeholders in the Scottish landfill industry. This reduction in waste will be a positive change as part of Scotland’s climate change and circular economy ambitions, however it will see a reduction in SLfT generated. This change leads to tax risks derived from, for example, waste misclassification, and potential scope for an increase in the unauthorised disposal of waste. We build these risks into our compliance plans and will continue to work closely with our agency partners to address these risks as they emerge. 

ADS review 

The Scottish Government launched an ADS review in 2021-22, including a three- months consultation. Changes to the ADS as an outcome of the review may involve legislative change and we will work closely with Scottish Government policy colleagues on implmenting these in 2022-23. 

We have 10 strategic projects prioritised for 2022-23 and these will be monitored using KPI 10. These include: 

  • Our agility ensured a successful transition to a remote working model in 2020 during the coronavirus pandemic and this has evolved into our hybrid working model. As we exit the pandemic, we are evaluating our hybrid working model to optimise our performance and achieve our corporate ambitions for 2021-24 and beyond. 
  • As part of our People Strategy, we will procure and deliver a leadership development programme. This programme will develop, for instance, emotional intelligence and collaborative skills within our organisation. 
  • We will be working with our Scottish Government policy partners and others to realise the ambition to create legislation to enable devolution of the UK’s Aggregates Levy during the lifetime of this current parliament. We aim to have data and digital at the forefront of the design of the new tax. 
  • To enable more effective delivery of devolved Scottish taxes, we will be revisiting the Revenue Scotland Tax Powers Act 2014 framework. 
  • Focus will be placed on enhancing our processes for three-year lease reviews. Work will include improvements to guidance and implementation of the Communications Strategy to meet the evolving needs of our stakeholders.Our Capital Investment Programme aims to make continuous improvement to the tax collection platform SETS. 
  • Enhanced data validation is one planned improvement and aims to improve compliance and accuracy of information when users are inputting information.
  • We will procure two new systems: a new tax finance portal and procure a new contact management system. These new systems will have additional functionality to improve user experience, efficiency and improve data to generate new insights.
  • To further enhance our user experience we will expand our use of service user feedback. This will see more frequent feedback and potentially range of feedback mechanisms to gain insights from our users and better target system and service improvements.
  • We will also be driving forwards our stakeholder engagement activities. This will begin with a needs analysis survey to inform our future communication plans for bespoke needs of our varied stakeholders. 

We will report progress on these objectives in our 2022-23 Annual Report. 

Cross-cutting matters 

Risk management 

Revenue Scotland operates under an established Risk Management Framework which aligns with the best practice guidance presented through the Scottish Public Finance Manual and Scottish Government’s Risk Management Guidance document. The framework sets out the process for identifying and documenting risk, assigning ownership of risk, scoring risk, determining responses to risk and monitoring and reporting on progress in managing risk.

To achieve the ambitions, outcome and priorities set out in our corporate plan, it is essential that we understand, manage and communicate the range of threats and opportunities that could hinder or enhance the organisation. 

We ensure risk is sufficiently scored and managed prior to taking action to mitigate it or to take opportunities resulting from it. Explicit reference to ‘risk appetite’, the agreed amount of risk the organisation is willing to tolerate in pursuit of its objectives, allows us to adopt a common understanding across Revenue Scotland and provides a framework for risk owners and managers to confidently make risk based decisions. 

The concept of risk appetite continues to be encouraged throughout the organisation through our monthly and individual operational risk management procedures. This allowed issues that carried the highest risk to be prioritised. 

Defining a corporate risk 

Corporate risks are those of significant, cross-cutting strategic importance that require the attention of the organisation’s most senior managers and Board. While all members of staff have responsibility for managing risks in their areas, each of the corporate risks has one or more named ‘risk owner(s)’ and a risk manager who, together, are accountable for their management. Revenue Scotland’s Board as a whole retains ultimate responsibility. 

The corporate risks as they stood at 31 March 2022 are set out below. These risks have been actively managed throughout the year by risk managers and risk owners with oversight from senior management, the ARC and the Board. 

                                                 Corporate Risks
Protecting

the integrity of

the tax system


recognises our

need to ensure we

have the necessary

infrastructure and

operational processes

to ensure the integrity

of the tax system.
Legislative and

policy change


recognises our

need to be consulted

in good time for

any upcoming

legislative changes

that may impact

on devolved

taxes.
Communication

and stakeholder

engagement


recognises our

need to have

appropriate internal

and external

engagement

to support our

activities.
Budgeting

and finance


recognises our need

to ensure we have

the appropriate

budget to ensure

continued operations,

investments in

systems and planning

of future work.
Culture

allows us to

monitor our culture

and take steps

to improve any

manifestations

of poor culture

that arise.
Staff capacity

and capability


recognises our need

to build and/or

protect staff capability

and capacity in a

sustainable way,

investing in training

and development.
Health, safety

and wellbeing


allows us to

monitor our legal

and moral obligations

to health, safety,

mental health

and wellbeing.
Systems performance

and adaptability


recognises our

need to invest

in our IT capabilities

articulated through

our IT strategy.
Contract management

allows us to monitor

our business critical

relationships with

delivery partners in

line with contractual

obligations and

established change

control practices.
Cyber and

information security


recognises our

need to establish

effective systems and

controls to support the

secure management

and transaction of our

information.
Governance and

compliance


allows us to monitor

our compliance

with our statutory

obligations and the

effectiveness of our

governance procedures

and controls.
Resilience

recognises our

need to have

tested and effective

business continuity

planning to meet

expectations.

Ethical issues 

Revenue Scotland staff are civil servants who adhere to the Civil Service Code of Conduct. Staff are expected to carry out their duties with a commitment to the civil service core values of integrity, honesty, objectivity and impartiality. Staff must not misuse their official position to further their private interest or those of others; accept gifts, hospitality or other benefits from anyone which might reasonably be seen to compromise their personal judgement or integrity. All staff undertake annual mandatory training on counter fraud, bribery and corruption to remind them of their responsibilities in this area. 

Environmental

Revenue Scotland is committed to protecting the environment by working sustainably to minimise carbon emissions, meet climate change duties and embed climate change action into the organisational culture. 

The COVID-19 pandemic provided Revenue Scotland with an opportunity to review its operational and service delivery model, and evaluate how different models could maximise the environmental sustainability of the organisation. Working in collaboration with EY, Revenue Scotland developed criteria to evaluate how office-based, remote-based, and hybrid operating models could benefit employees whilst also contributing towards Scotland’s climate change ambitions. 

Whilst navigating the exit from the COVID-19 pandemic, many of Revenue Scotland’s staff have continued to work from home for some, or all of the working week. 2021-22 also saw all Board meetings held virtually. This has contributed to a decrease in both commuter and business travel emissions. Commuter emissions will continue to be a significant factor in future working models as Revenue Scotland transitions to a post-pandemic way of working. We have also engaged with other Public Delivery Bodies and external experts to establish an effective method to monitor working from home emissions. The information from these discussions will be used to design an employee survey to evaluate the impact of the new operating model. The survey is scheduled for October 2022, and the insights gained will be used to refine Revenue Scotland’s future operating and service delivery model.

Revenue Scotland’s environmental performance has also been strengthened through efforts to reduce waste, especially paper waste. Utilising the ‘digital by design’ approach, all papers for Board meetings were issued electronically, reducing both paper and ink usage. In addition to this, printing of other business documentation, such as legal casework, has substantially fallen, again by using electronic versions of documents in place of paper versions.

Reducing the emissions from buildings we occupy has also been a focus in 2021-22. Two large printers have been removed from the Victoria Quay office, not only reducing energy consumption but reducing plastic waste from ink cartridges.

Finally, Revenue Scotland further supported Scotland’s climate change ambitions by continuing to collect SLfT. This tax supports the development of alternative waste solutions to landfill and helps to minimise hazardous waste that negatively impacts climate change. Since 2015, there has been a decreasing trend in both standard rate and lower rate tonnes of waste put to landfill. There was a small increase in waste tonnage in 2021-22 compared with the previous year, however this is likely a time-lag in waste disposal due to the pandemic and tonnages are expected to reduce in 2022-23. Through collaborative work with colleagues at SEPA, over £125m in tax revenue has been reported in 2021-22.

Since its establishment in 2015, the Scottish Landfill Communities Fund (SLCF) provides funding for community or environmental projects in recognition of the dis-amenity of landfill activity. Revenue Scotland is responsible for the appointment of the regulator and appointed SEPA in 2015. The cumulative sum that has been paid into the SLCF is £53.3m and this year the value of qualifying contributions made to the fund has been £6.1m. Recent years have seen a decline in contributions and this trend is likely to continue, linked to a forecast reduction in landfilling in anticipation of the implementation of the ban on biodegradable municipal waste to landfill in January 2025.

Records management and GDPR 

During this reporting period a new Information Governance Manager was appointed and started with Revenue Scotland in February. A main focus has been on the Information Management aspects of a change management programme relating to the Scottish Government’s IT network. This work will ensure improved ways of working through use of better collaborative working tools and encourage increased use of our records management system for our corporate data. 

We also worked on refreshing the Records Management Plan in line with the reporting schedule for the next Progress Update Report (PUR) for the National Records of Scotland in October 2022. 

Revenue Scotland takes its statutory obligations seriously and has continued to work hard to ensure full compliance with its legal obligations whilst improving on its processes and procedures. In terms of our information management and assurance, we reported the following data incidents and losses.

    2021-22 2020-21
Data incidents Reported in period 2 2
  Reported to ICO 0 0
Data losses Reported in period 5 3
  Reported gto ICO 0 1

Having been thoroughly investigated internally, the incidents and losses identified were

found to be of a minor nature that did not require to be reported to the Information

Commissioner’s Office (ICO).

  2021-22 2020-21
Requests received 12 10
Requests withdrawn 1 0
Requests answered within statutory timescale 11 9

Whistleblowing report

Revenue Scotland has a whistleblowing policy and procedures in place to ensure that

issues can be raised. During the reporting periods 1 April 2021 to 31 March 2022 and

1 April 2020 to 31 March 2021, Revenue Scotland received no whistleblowing disclosures.

Revenue Scotland’s Annual Report on Whistleblowing Disclosures 2021-22 is available

on the Revenue Scotland website.

Investigations

No investigations were carried out in this reporting period.

Actions

No actions were required during this period.

Improvement objectives

No improvement objectives were required during this period.

Elaine Lorimer – Chief Executive of Revenue Scotland and Accountable Officer

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