Performance Report

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Performance Overview 

This overview gives a summary of Revenue Scotland’s purpose and objectives, key risks to the delivery of those objectives, together with its budget and performance for the year. Further detail is

Introduction 

The performance report includes a short performance summary and an analysis section which considers performance against the strategic outcomes of our Corporate Plan 2021-24. 

Who we are and what we do 

Revenue Scotland was established by the Revenue Scotland and Tax Powers Act 2014 (RSTPA) and is responsible for the collection and management of the taxes fully devolved to Scotland – currently Land and Buildings Transaction Tax (LBTT) and Scottish Landfill Tax (SLfT). 

As a non-ministerial office, Revenue Scotland is part of the Scottish Administration and is directly accountable to the Scottish Parliament to ensure the administration of tax is independent, fair and impartial. included within the Performance Analysis section.

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The Scottish Government is responsible for tax policy and the setting of tax rates. Revenue Scotland supports policy development through the provision of information, advice and data based on our operational experience. The Scottish 

Fiscal Commission (SFC) is responsible for providing independent forecasts of tax revenue in line with the Fiscal Framework. To support forecasting work, Revenue Scotland provides the SFC with SLfT and LBTT data in an anonymous, aggregated form. 

Revenue Scotland delegates the delivery of specific functions for the collection of SLfT to the Scottish Environment Protection Agency (SEPA). 

We also work with His Majesty’s Revenue and Customs (HMRC) for the purposes of compliance activity, and with the Welsh Revenue Authority and other tax authorities on the British Isles Tax Authorities Forum sharing knowledge and best practice in tax collection and management.

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How we are governed 

The Revenue Scotland Board at 31 March 2022 comprised six members appointed by Scottish Ministers through the Scottish Public Appointments process. A further three members were appointed with effect from 1 June 2022 and the appointments of two members were concluded at the end of June 2022. The Board has responsibility for the strategic direction, oversight and governance of Revenue Scotland. Board members provide specialist knowledge in key areas and act as ambassadors for the organisation. 

The Board has two committees; the Audit and Risk Committee (ARC) and the Staffing and Equalities Committee (SEC), which undertake detailed scrutiny of key areas of work and report on these to the Board. 

The Chief Executive is accountable to the Board and acts in a personal capacity as the Accountable Officer for Revenue Scotland. 

The Chief Executive is responsible for the day-to-day leadership and operation of the organisation. 

Further details about the activities of the Board, committees and staff are contained in the Accountability Report section.

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How we are structured 

The Senior Leadership Team comprises the Chief Executive along with the Head of Tax, Head of Corporate Functions and Head of Legal Services all of whom report directly to the Chief Executive. The diagram below illustrates Revenue Scotland’s organisational and team structure. 

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How are we funded

Revenue Scotland is part of the Scottish Administration and has its budget set out in the annual Budget Bill. The Scottish Government liaises with Revenue Scotland to identify its budgetary requirements which are then reflected in the Budget Bill that Ministers present to the Scottish Parliament. Where additional funding for major programmes is required, proposals for funding are developed in line with the guidance on business cases in HM Treasury’s ‘The Green Book: appraisal and evaluation in central government’. 

Revenue Scotland is responsible for managing its budget for each financial year to deliver its statutory functions. Revenue Scotland has authority to incur expenditure on individual items but this is subject to the limits imposed by the budget allocated by the Scottish Parliament and guidance from Scottish Ministers. 

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Revenue Scotland’s purpose and vision

On 30 November 2021, we published our third Corporate Plan, for the period of 2021-24,after laying it in Parliament. The Corporate Plan 2021-24 outlines the purpose, vision, strategic objectives and performance measures for Revenue Scotland. Together, these will help us continue our work in raising revenue to support public services across Scotland.

Purpose

To efficiently and effectively collect and manage the devolved taxes which fund public services for the benefit of the people of Scotland.

Vision

We are a trusted and valued partner in the delivery of revenue services, informed by our data, digital by design, with a high-performing and engaged workforce.

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Corporate Plan 2021-24 strategic outcomes

After seven years of operation, Revenue Scotland is firmly established in the tax and public sector landscapes in Scotland. Our Corporate Plan 2021-24 is built on the four pillars of excelling in delivery, investing in our people, reaching out and looking ahead, and on the objectives we have identified, that will take the organisation forward in a sure-footed and value-added way. It builds on our strong achievements to date – not least the collection of approaching £5 billion ofrevenue since 2015, all of which stays in Scotland and helps fund Scotland’s public services.

Excelling in delivery

We are committed to delivering excellent public services with users at the heart of them. Our focus is on investing in new systems and the latest technology, as well as ensuring we

are able to continue to get quality data analytics to make smarter decisions and connections – all in order to meet taxpayer needs and expectations while making our work as efficient and effective as possible.

Investing in our people

We have a great team, who, along with our partners, are our most important asset. Staff health, safety and wellbeing are our priority, and our staff have demonstrated resilience to

the challenges that the COVID-19 pandemic brought about. Our People Strategy sets out our ambition to be an employer of choice which is diverse and inclusive. We are committed to investing in our people, building capability and nurturing our talent. We maintain an acute awareness that we exist as a public service, and we will continue to adapt our ways of working to meet the needs of our staff and taxpayers.

Reaching out

We are an accessible, collaborative and transparent organisation that is keen to learn from others and to share our experiences and expertise. In particular, we strive to engage users in the design of our services, maximise the opportunities of technology and expand the reach of our engagement to diversify our stakeholder base. We will collaborate effectively with others to deliver public service improvements and efficiencies.

Looking ahead

We continue to strive to deliver excellence in all we do and are committed to responding constructively to current economic and societal challenges and requirements as part of

public sector reform. We plan and deliver change and new responsibilities flexibly, on time and within budget. We have a digital mindset, maximising the use of our data and harnessing new technology to improve our working practices and services.

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How we deliver our purpose and measure our success 

Revenue Scotland delivers its purpose through the strategic outcomes in the Corporate Plan. Performance is measured through the use of key performance indicators (KPIs) as set out in the Corporate Plan, and against the delivery of milestones relating to the objectives of the key projects. 

We have a Business Plan that sets out projects and other cross-cutting pieces of work which help us deliver the strategic outcomes in the Corporate Plan, and it also informs team plans and personal work objectives. This structure provides a clear ‘line of sight’ between the work objectives of each staff member and the strategic outcomes set out in the Corporate Plan. 

A structured approach to performance management supports how we monitor and record progress across the organisation. Monthly reports are produced for the Senior Leadership Team that capture the collective contributions made to our performance, and a quarterly report is produced for the Board. The performance reports are also considered alongside regular assessment of our operational performance, key performance indicators, financial position, analysis of risk and consideration of our capacity. These all contribute to the performance record and form the basis of our analysis of performance that follows. 

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National Performance Framework

Scotland’s National Performance Framework (NPF) sets an overall purpose and vision for Scotland. It establishes broad ‘National Outcomes’ and provides measures on how well Scotland is progressing towards those outcomes. 

Our Corporate Plan 2021-24 clearly aligns with and prominently features the National Outcomes. It is this plan, and in it the National Outcomes, that strategically direct and prioritise all our work as an organisation. To ensure the successful delivery of the Corporate Plan, our objectives and deliverables are further defined and translated into action through a strategic framework of corporate strategies, business plan and team plans, and we have comprehensive performance reporting processes in place to monitor our progress against objectives on a monthly and quarterly basis. 

Through the collection of devolved tax revenues that fund Scottish public services, Revenue Scotland indirectly contributes to all of the National Outcomes. Six of the National Outcomes are particularly relevant to the work we do: economy, environment, fair work and business, communities, human rights and health. In these areas we contribute through investment in staff, commitment to equality and diversity, through working in collaboration with stakeholders and taxpayers and acting in an open, transparent and accountable manner. Scottish Landfill Tax, in particular, is essentially an environmental fiscal measure and acts to promote the circular economy. In this way, we make an important contribution to the environmental NFP outcome.

The following table shows which Revenue Scotland strategic themes are relevant to the various National Outcomes.

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Key issues and risks 

Revenue Scotland managed a number of risks and issues during 2021-22. The Board of Revenue Scotland was kept informed throughout and scrutinised and monitored progress in the management of these risks and issues. 

Staff wellbeing (and mitigating the impacts of the COVID-19 pandemic) remained a key focus for the organisation. This included the need to proactively manage the impact of positive COVID-19 testing amongst staff and to facilitate the return to office working as part of the wider approach to hybrid working. A project team was established to lead this activity over the last year, tasked with ensuring that health and wellbeing were central to the approach. This facilitated the maintenance of our service to taxpayers and their agents in the face of staff absences, and a safe return to office working, and ensured any potential for transmission has been limited as far as possible. As part of Revenue Scotland’s commitment to wellbeing, our Health and Wellbeing Group has delivered a number of wellbeing-related sessions to staff over the past financial year. These included: musculoskeletal awareness, work/life balance, hybrid working, healthy eating, the importance of taking breaks, and, mindfulness and mindful walking. Employee one-to-one consultations were conducted throughout the year to ensure staff were able to work from home safely. Display screen equipment (DSE) assessments were also carried out as part

Revenue Scotland works closely with its trade unions (TU) at all levels with the aim of making the organisation a healthier and safer place to work. This commitment is demonstrated through the inclusion of TU representation on the Health, Safety and Wellbeing Committee. 

In addition, a wider review of health, safety and wellbeing has been undertaken. This has resulted in significant progress against Revenue Scotland’s health and safety action plan. It has also ensured the right training has been put in place to support the return of staff to offices; for example, first aid and fire safety training. As part of this, Revenue Scotland has worked closely with Scottish Government colleagues to make the best use of the support available within the Scottish Government estate. 

In response to heightened alertness on cyber security threats and as a result of the wider geo-political context and an attack in December 2020 on our partner organisation SEPA, cyber security has been a key issue for the organisation over the last year. A desktop exercise was conducted to test the resilience of the organisation in the face of common attacks detailed by the National Cyber Security Centre. Action has been taken to further strengthen controls in this area based on the outcomes of this exercise and lessons learnt from the attack on SEPA. 

Other initiatives to address issues and mitigate risks included 

Tax solutions: A number of project teams were established throughout the year to provide various solutions to improve the service provided to taxpayers. These have included: a secure messaging service to enable prompt responses, proportionate measures to alleviate the burden on taxpayers potentially facing penalties for late returns or payments, and tailored support to taxpayers to submit lease review returns on time. 

Tax Assurance Group (TAG): TAG continues to meet regularly to discuss complex cases and operational changes. A key feature of 2021-22 was the approval of updated compliance plans, that detail how Revenue Scotland operates under an established risk management framework. The framework aligns with the best practice guidance presented through the Scottish Public Finance Manual and the Scottish Government’s Risk Management Guidance document. The framework sets out the process for identifying and documenting risk, assigning ownership of risk, scoring risk, determining responses to risk and monitoring and reporting on progress in managing risk. 

Learning and development: The Scottish Tax Education Programme (STEP) continued to thrive during 2021-22 with the delivery of the virtual foundation modules to many of the new staff who joined the organisation throughout the year. Development began on a number of specialist learning areas such as: corporate strategy, investigatory powers, styles, behavioural penalties and reviews and piloted modules relating to debt, Additional Dwelling Supplement (ADS) and leases. All this progress was supported by our training champions, who have embraced new technology such as the use of Mentimeter, Canva and MS Teams to further improve learner engagement and experience. 98% of attendees confirm that attending STEP has improved their skills and knowledge. 

Wellbeing: We have continued to promote wellbeing and engagement across Revenue Scotland. Throughout the year we have continued to deliver a comprehensive induction programme for new staff. Approximately 35% of our workforce changed during 2021-22, this presented both opportunity and challenge. Connecting staff as one organisation continues to be a priority and we hosted two virtual all-staff gatherings during the year.

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Delivering legislative change 

2021-22 saw Revenue Scotland implement changes announced in the Scottish Budget to both LBTT and SLfT, taking effect from 1 April 2021. After a temporary change during the COVID-19 pandemic, the ceiling of the nil rate band for residential LBTT returned, as planned, to £145,000 for transactions as of 1 April 2021. Rates for the Additional Dwelling Supplement (ADS) and non-residential LBTT remain unchanged. The Scottish Budget 2021-22 also confirmed, and Revenue Scotland implemented, an increase in SLfT rates from 1 April 2021, as follows: 

 

Rate/Year	2021-22	2020-21
Standard rate per tonne	£96.70	£94.15
Lower rate per tonne	£3.10	£3.00

Revenue Scotland also actively collaborates with Scottish Government officials in the design and structure of possible future legislative change. This involvement, including consultations, during 2021-22 is likely to lead to further legislative change in 2022-23 and beyond. 

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Litigation 

In our Annual Report and Accounts for 2020-21, we reported on the impact of COVID-19 on our litigation. While in 2020-21 only four virtual tribunal hearings took place for devolved taxes, over the course of 2021-22, COVID-19 restrictions affecting litigation gradually eased. 

During 2021-22, Revenue Scotland participated in seven tribunal hearings, of which four were LBTT appeals and three were SLfT appeals. Three LBTT hearings and one SLfT hearing were conducted virtually. The remaining three hearings were held in person. 

For both virtual and in person proceedings, the tribunal directed electronic submission of documents. This resulted in a cost saving in relation to printing and posting for both parties. The technology and arrangements for virtual hearings has worked well and Revenue Scotland welcomes the availability of an alternative virtual format. There is a complex mix of factors which will impact which format is appropriate and Revenue Scotland is supportive of legal developments in this area. 

Since Revenue Scotland was established in 2015, we have been collecting data in relation to litigation. Trends are consistently showing higher volumes of LBTT appeals compared to SLfT appeals. There has also been an increase in the tribunal rejecting appeals seeking ADS repayment. 

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Future Operating Model

Early in 2021 the Chief Executive commissioned the Scottish Government Directorate for Internal Audit and Assurance (DIAA) to undertake a review of action taken during the pandemic. The positive report outcome led us to consider how the changes introduced as a result of working remotely could be considered as part of more permanent working arrangements. 

The Chief Executive commissioned consultancy firm EY to undertake a short piece of work to develop an options appraisal1 of three possible future operating models – fully remote, fully office-based and hybrid – against the following criteria: our service, our organisation, our people, scalability, value for money and green recovery. This aimed to enable us to 

determine what our optimal future operating model could be. It considered the case for change, the risks and the development of a principles-based hybrid operating model that could be evaluated. 

The key outcome sought was the operating model which produced the best business performance. Employee personas were developed to reflect our staff’s different preferences and needs with regards to office, home and hybrid working. They also accounted for the health, safety and 

wellbeing of individuals, and the implication on their preferred work setting. Additionally, role personas were identified; these were aimed at helping to define the distinct purpose of the workplace and when the employees would interact with the office. 

In June 2021 the Revenue Scotland Board committed to piloting a hybrid model for a year, which would be subject to quantitative and qualitative analysis. This will enable the organisation to determine its optimum hybrid operating model for 2023-24 and beyond. 

A futures project team was established to develop the options appraisal, participate in the scoring exercise and then take forward the planning required to implement the Board’s decision. The team developed three phases to introduce hybrid working. Phase one commenced in September 2021. This phase permitted staff with health and safety or wellbeing issues, or staff undertaking business- critical work, to return to our Victoria Quay office. A duty manager role was established to provide support to those staff returning. 

In March 2022 COVID-19 restrictions were further relaxed, and phase two of the trial invited staff who identified with a blend of home- and office-based persona to attend the office. As an organisation we collectively reviewed activities that could be optimised in the office and defined the office-based activities for which all staff would attend the office. The final phase of our hybrid pilot includes inviting all staff to attend the office for defined activities and sees the use of a hub site in Glasgow. In preparation for staff returning to the office, a health and safety inspection was carried out in conjunction with the trade unions, a hybrid staff handbook was developed, IT was refreshed, and office space repurposed to optimise the hybrid experience. The evaluation of the hybrid model of working will be evidence-based. Staff pulse surveys have been taken at regular intervals and a full evaluation will be undertaken at the end of the pilot in March 2023. 

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Performance summary

Key projects

Revenue Scotland’s Business Plan includes 10 key strategic projects for 2021-22, which represent a large investment and/or which are of strategic importance to the organisation

and contribute to the delivery of the Corporate Plan. At the end of 2021-22, most projects were either complete or continuing to progress.

Project and scope	Progress	Status
1. Scottish Budget changes To deliver changes to the devolved taxes through changes introduced to the Scottish Budget, ADS and SLfT provisions	No changes were made to LBTT bands; however, both the standard and lower rates of SLfT increased. The website was updated to reflect the new rates and operators have been contacted to inform them of the rate changes. Testing of our Scottish Electronic Tax System (SETS) was also completed to ensure that the system correctly reflected the changes.	Complete
2. LBTT legislative guidance To revise and refresh the external guidance, including legislative guidance for both devolved taxes, ensuring accessibility and stakeholder standards are met	Changes to guidance are ongoing.	Ongoing
3. Finance system renewal To renew the tax finance system contract and to explore a new system in 2022-23	The contract was successfully renewed with updated contract terms.	Complete
4. Remote printing project To develop, roll out and integrate a third-party printing solution as an element of our Target Operating Model	Project has been completed; all applicable business areas are now using the printing solution.	Complete
5. Development of learning experience platform Development of a Revenue Scotland learning experience platform which will sit within the SG Thrive platform. It will contain learning & development (L&D),Scottish Tax Education Programme (STEP) and provide a platform for staff to lead on their own L&D and build capability for the future.	Work on this project is ongoing; user testing has begun.	Ongoing
6. Enhanced support policy To develop a suitable policy and solutions for customers and staff who require varying levels of enhanced support or services	The policy has been split into an internal and external policy. Significant progress has been made but is still ongoing.	Ongoing
7. Capital Investment Programme To maintain Revenue Scotland’s programme of continuous improvement suggestions	Development and implementation of improvements are in progress	Ongoing
8. Analytical workbench Accessing Edinburgh University’s Analytical Workbench to provide data analytics ability, load testing, and functionality testing of SETS, to support the continuous improvement programme (related to Data Science Accelerator Programme)	Programme has concluded: findings were taken and further research by IT teams is being undertaken to develop similar solutions.	Complete
9. Implementation of Jira service desk To deliver a service and incident management tool to enable the management and provide visibility of and reporting of workflows and requirements	After a review of Jira, Scottish Government’s iFix service was implemented as a shared service pending a broader review of IT service management practices.	Complete
10. Annual Report and Accounts To produce the Annual Report and annual Accounts for the current financial year	The production of Annual Report and Accounts were completed for the applicable financial year. This process is annual.	Complete

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KPIs overview

The Corporate Plan 2021-24 includes 10 key performance indicators (KPIs) which

demonstrate Revenue Scotland’s performance against the plan and towards our targets.

Full details relating to each KPI and target can be found in the Performance Analysis section

of this Annual Report and page numbers are provided in the table.

The KPIs demonstrate our operational performance in the midst of the challenges associated

with the COVID-19 pandemic in 2021-22.

New KPIs were introduced in 2021-22 to monitor our performance against new priority

objectives, including work relating to equalities mainstreaming, service user feedback, and

progress towards becoming a greener organisation. Previous KPIs were also updated to

more accurately reflect our performance against key areas. For these reasons comparison

to previous years is not always available.

No.	Indicator	Target/Indicator	2021-22	2020-21	Status
1	Tax collection rate: Percentage of tax declared which has been collected	Comparison to 2017-18 baseline (99%)	99%	100%	Achieved
2	Response to user requests	Composite of calls, written correspondence and time to process claims for repayment of tax. Green – 95% Amber – <95% >90% Red – <90%	95%	N/A – New for this year	Achieved
3	Tax secured through Revenue Scotland’s compliance activity	Compared to previous year’s compliance activity, no formal target set	£721k	£963k	Not applicable
4	Administrative cost of tax collection	<1%	0.68%	1%	Achieved
5	Skills and knowledge development	>90% of staff having completed 30 hours (pro rata) learning and development	94%	N/A – New for this year	Achieved
6	People Survey Engagement and Stress Proxy Index	Combined score to be within top 25% of CS organisations	Combined score of 33	N/A – New for this year	Not achieved
7	Service users feedback	Developing KPI definition and measure	N/A	N/A – New for this year	In development*
8	Equalities	RAG status applied based on progress against Equalities Mainstreaming action plan	Amber	N/A – New for this year	Partially achieved
9	Environment	Developing KPI definition and measure	N/A	N/A – New for this year	Removed**
10	Delivery of key strategic projects	Combined RAG status of 10 key strategic projects	Green	N/A – New for this year	Achieved

*In 2021-22 Revenue Scotland started gathering service user feedback via the online tax collection system SETS; this will continue during 2022-23 to set a benchmark.

**In May 2022, the Board agreed that KPI 9 was to be set aside, while a revised Green Strategy and environmental targets are to be considered in 2022-23.

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Financial performance

Resource accounts

The figures given below are the final budget (revenue and capital) after adjustment in the

Spring Budget review.

 

Net Expenditure against Resource Budget	Actual Total £'000	Budget Total £'000
Financial year 2021-22 expenditure	6,338	6,596
Financial year 2020-21 expenditure	6,233	6,600

 In 2021-22, revenue expenditure was £258,000 (4%) less than budget and capital expenditure

was £201,000 (40%) less than budget. Savings occurred in many areas as a result of pandemic

restrictions on office working. In particular:

• Scottish Government HR pressures and increased volumes of recruitment as a result of the pandemic contributed to delays in the recruitment process and the onboarding of new staff.
• Tax tribunal hearings and outcomes were postponed resulting in delays in incurring legal costs.
• Planned capital spend was delayed due to supply chain issues on the IT hardware refresh and a longer development process for upgrades to our tax collection platform SETS.

Development of SETS remains a priority for Revenue Scotland with significant expenditure

planned for the next few years.

In 2021-22 Revenue Scotland spent £67,000 (2020-21: £230,000) on costs associated with

our response to the COVID-19 pandemic. These were:

 COVID-19 expenditure in 2021-22 was greatly reduced from 2020-21 when some staff were

seconded to Scottish Government’s response to the pandemic and costs borne by Revenue

Scotland. In 2021-22 expenditure related to minor IT hardware and expenditure incurred with

management consultants to assess a range of operating models for Revenue Scotland as noted

above under Future Operating Model.

Devolved Taxes

The values in the above table are for tax returns and amendments submitted during 2021-22 and adjusted for the value of LBTT and SLfT returns received during April and May 2022 which relate to the period up to March 2022. 

Tax revenues were at a record high in 2021-22, and nearly 50% higher than 2020-21 which

was affected by the pandemic. Both residential and non-residential LBTT revenues declared

were the highest seen in a financial year, with residential revenues being driven by increasing

house prices. Increases in SLfT over the past year were, in part, due to increased taxation

rates, although volumes of waste going to landfill were lower in 2020-21 than 2021-22

due to the pandemic.

For SLfT, in 2021-22 we changed our procedures to identify the higher-risk areas, presented

by quarterly returns. Following further consideration of health and safety procedural

arrangements and on account of pandemic restrictions, landfill site visits were curtailed.

However these will be taken forward as we move further out of the pandemic.

In addition, several of our KPIs are used to measure performance contributing to the area

of excelling in delivery.

As per KPI 1, our tax collection rate in 2021-22 was 99%, equal to the 2017-18 baseline

of 99%.

The efficiency of our service is reflected in the low administrative of tax collection (KPI 4).

The cost of collection in 2021-22 was less than 1%, which has improved compared

to 2020-21. 

Investing in our people

Notes to the Accounts

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In accordance with the accounts direction issued by the Scottish Ministers under section 19(4) of the Public Finance and Accountability (Scotland) Act 2000, these financial statements have been prepared in accordance with the 2021-22 Government Financial Reporting Manual (FReM), issued by HM Treasury. The accounting policies contained in the FReM apply International Financial Reporting Standards (IFRS) as adapted or interpreted for the public sector context. The accounting policies have been applied consistently in dealing with items considered material in relation to the accounts.

The income and associated expenditure contained within these statements are those flows of funds which Revenue Scotland handles on behalf of the Scottish Consolidated Fund and where it is acting as agent rather than principal.

The Devolved Taxes Account have been prepared on a going concern basis, which provides that the organisation will continue in operational existence for the foreseeable future.

Accounting convention

The Devolved Taxes Account have been prepared in accordance with the historical cost convention. Taxes (including repayments) are accounted for on an accruals basis and where necessary, estimation techniques have been selected as the most appropriate for the purpose of giving a true and fair view in accordance with the principles set out in International Accounting Standard (IAS) 8 Accounting Policies, Changes in Accounting Estimates and Errors.

Critical accounting judgements and key sources of estimation

The preparation of financial statements in accordance with IFRS requires the use of certain accounting estimates. It also requires management to exercise judgement in the process of applying accounting policies. For the Devolved Taxes Account the significant assumptions and estimates are set out in the accounting policies and/or notes to the accounts. The 31st May has been used as the cut-off point for accrual purposes.

New Accounting Standards

In accordance with IAS 8: Accounting Policies, Changes in Accounting Estimates and Errors, changes to International Financial Reporting Standards (IFRS) that have been issued but not yet effective have been reviewed for impact on the financial statements in the period of initial application. There are no updates to the standards that are considered to be relevant to Revenue Scotland’s Devolved Taxes Account.

The tax gap

The tax gap is not recognised in the Devolved Taxes Account. The tax gap is the difference between the amount of tax that should, in theory, be collected by Revenue Scotland (the theoretical liability), against what is actually collected. The theoretical liability represents the tax that would have been paid if all individuals and companies complied with both the letter of the law and Revenue Scotland’s interpretation of the intention of the Scottish Parliament in setting law (referred to as the spirit of the law). Revenue Scotland undertakes compliance work in order to limit the tax gap.

Financial instruments

Revenue Scotland collects tax revenue on behalf of the Scottish Ministers for the Scottish Consolidated Fund, therefore financial instruments play a limited role in creating and managing risk. The only financial instruments within the accounts are financial assets in the form of receivables and financial liabilities in the form of payables.

Revenue recognition – Taxation

Taxes are measured in accordance with IFRS 15: Revenue from Contracts with Customers. They are measured at the fair value of amounts received or receivable, net of repayments. Revenue is recognised when:

A taxable event has occurred, the revenue can be measured reliably and it is probable that the economic benefits from the taxable event will flow to the Scottish Consolidated Fund. A taxable event therefore occurs when a liability arises to pay a tax.

Repayments of Additional Dwelling Supplement are recognised when the taxpayer or agent submits a claim for repayment creating an obligating event, and the sale of the previous main residence falls within the reported financial year or earlier.

Revenue recognition - Penalties and Interest

Penalties and interest are measured in accordance with IFRS 15. They are measured at the fair value of amounts received or receivable. Revenue is recognised when:

• A penalty or interest charge is validly imposed and an obligation to pay arises.
• Penalty and interest revenue is de-recognised:
• When a penalty is cancelled following the correction of a tax return arising from a minor error by the taxpayer or agent;
  • Where a penalty is cancelled following a review by Revenue Scotland; and
  • Where a taxpayer’s appeal against the penalty is upheld by the Scottish Tribunals.
• Where penalty and interest revenue has been previously recognised and is later deemed uncollectable for reasons other than those shown above, this is recorded as an expense at the date of the decision.

Contingent Assets

IAS 37: Provisions, Contingent Liabilities and Contingent Assets, defines a Contingent Asset as a possible asset, whose existence will be confirmed only by the occurrence or non-occurrence of one or more uncertain future events not wholly within the entity’s control. Contingent assets often cannot be reliably quantified; where values can be determined these have been provided.

Contingent assets are not recognised within the Statement of Revenue and Expenditure or Statement of Financial Position but are disclosed as notes within Revenue Scotland’s accounts.

Contingent Liabilities

IAS 37: Provisions, Contingent Liabilities and Contingent Assets, defines a Contingent Liability as a possible liability, whose existence will be confirmed only by the occurrence or non-occurrence of one or more uncertain future events not wholly within the entity’s control. Contingent liabilities often cannot be reliably quantified; where values can be determined these have been provided.

Contingent liabilities are not recognised within the Statement of Revenue and Expenditure or Statement of Financial Position but are disclosed as notes within Revenue Scotland’s accounts.

Receivables

The FReM does not require Revenue Scotland to determine impairments in accordance with IFRS 9: Financial Instruments, as the standard relates to financial instruments.

Taxes arise from statute and not a contract, however impairments have been measured applying the credit loss model set out in IFRS 9. The impairment model in IFRS 9 is based on the premise of providing for expected losses utilising available information and considering the probability of collection.

Revenue and other income

Taxes

Land and Buildings Transaction Tax is payable on the acquisition of a chargeable interest in, or over, land in Scotland.

Additional Dwelling Supplement (ADS) is payable on the purchase of additional residential properties in Scotland. It is repayable where the taxpayer’s previous main residence is sold within 18 months of the purchase of the additional property. Under the Coronavirus (Scotland) (No.2) Act 2020, for buyers that entered into transactions with effective dates between 24 September 2018 and 24 March 2020 the 18 month period in which some buyers can dispose of a previous main residence and still be eligible for a repayment of the ADS has been increased to 36 months rather than 18 months.

Scottish Landfill Tax is payable on disposals of waste material in Scotland made by way of landfill.

Penalties and interest

Penalties are charged on the late receipt of tax returns, late payments or other reasons permitted under the RSTPA. Penalties are recognised when a penalty notice has been issued to the taxpayer.

The issuing of all tax penalties was paused in March 2020 following a decision by the Board of Revenue Scotland as one of the measures put in place in response to the COVID-19 global pandemic. The issuing of penalties resumed in November 2020 on a phased basis with the number of penalties issued increasing during 2021-22 as our operations returned to pre-pandemic levels.

Interest is charged on the late payment of tax returns or penalties.

Expenditure

Interest paid 

Interest payable by Revenue Scotland on the repayment of any tax or penalties.

Revenue losses

Revenue losses are made up of revenue write-offs and the movement in the impairment of receivables (Further information can be found in Note 4.2 Change to impairments).

Debts written off are amounts that, after all reasonable action has been taken and following careful appraisal, have been considered to be irrecoverable.

Impairment reflects the prospects of recovery in relation to debt recovery action.

Receivables

Amounts due

Receivables represents taxpayer liabilities where a liability has been assessed and not paid at the balance sheet date, including amounts due from those on whom financial penalties have been imposed prior to the balance sheet date, but not paid at that date.

Accrued Revenue Receivable represents taxpayer liabilities which relate to the financial year but for which the liability had not been assessed as at the balance sheet date. These may include estimates made by Revenue Scotland of those activities.

Change to impairments 

Impairments are debts which are currently being pursued but which are considered likely to be irrecoverable in the longer term. Receivables in the Statement of Financial Position are reported after the deduction of the estimated value of impairments. The estimate is based on a number of factors including where legal action has been initiated.

Cash

Cleared funds are paid over to the Scottish Consolidated Fund on a monthly basis in arrears. The above balances represent funds received from taxpayers which had not been paid over to the Scottish Consolidated Fund as at 31 March 2022 and which were paid over during 2022-23.

Payables and on account balances

Taxes are structured in such a manner that taxpayers are entitled to amend their return within twelve months of the effective date of the transaction and claim a repayment.

Revenue repayable relates to outstanding repayments of tax or penalties, including claims for repayment of Additional Dwelling Supplement, where the amount has been established at the balance sheet date. It also includes any credit balances which may be repayable in the future.

Deferred revenue includes tax received in the current year that relates to future financial periods.

Balance due to the Scottish Consolidated Fund Account

Only cleared funds are paid over to the Scottish Consolidated Fund. The balance represents accrued income and amounts that remain outstanding or funds which are still to paid over to the Scottish Consolidated Fund at the balance sheet date.

Contingent assets

Contingent assets can arise as a result of a deferral being granted by Revenue Scotland, or as a result of appeals to the Scottish Tax Tribunals or as a result of an enquiry into tax returns received.

Deferrals

Property buyers can make applications to Revenue Scotland to defer the LBTT payable on a land transaction where:

• the whole or part of the chargeable consideration is contingent or uncertain and;
• the chargeable consideration becomes payable more than six months after the effective date of the transaction.

This could include, for example, a situation where additional consideration is payable by the buyer if planning permission is obtained after the sale.

Where a deferral has been granted, the amount of tax due is not recognised within the financial statements until the chargeable consideration materialises. The estimated timings are:

Tribunal cases

Those aggrieved by an appealable decision made by Revenue Scotland may dispute that decision by requesting that Revenue Scotland carry out a review and/or by making an appeal to the Tax Chamber of the First-tier Tribunal for Scotland (FTTS). Mediation may also be entered into at any time.

Where appeals have been made to either the FTTS or Upper Tribunal, the tax revenue and any associated penalties and interest are not recognised in the Statement of Revenue and Expenditure or Statement of Financial Position but are disclosed as contingent assets due to the uncertainty of the outcome.

Further information on the nature and value of these contingent assets cannot be disclosed as to do so may result in the disclosure of protected taxpayer information.

Enquiries

Revenue Scotland has the power to open an enquiry which can cover anything contained, or required to be contained, in a tax return relating to:

• Whether the taxpayer is liable to pay tax; and
• The amount of tax due.

The enquiry has to be closed within three years of the filing date of the tax return where the filing date for LBTT is 30 days after the effective date of the transaction and for SLfT is 44 days after the end of the relevant quarter. At the conclusion of the enquiry Revenue Scotland will advise the taxpayer of the outcome and whether an amendment to the tax return and/ or the tax due is required. When the enquiry is completed and a closure notice issued, any additional tax or reduction in tax is recognised in the financial statements at the date of closure.

Revenue Scotland has a number of open enquiries into LBTT and SLfT tax returns but management are of the opinion that:

• Some of these enquiries are at an early stage and it may not yet be possible to assess with certainty the amount of tax subject to the enquiry;
• To disclose values of additional tax in these circumstances may prejudice the outcome of those enquiries.

For these reasons a value for contingent assets relating to enquiries has not been disclosed in these financial statements.

Contingent liabilities

Additional Dwelling Supplement

Property buyers who have included ADS in their LBTT tax return are entitled to seek a repayment of the supplement if they meet certain criteria, including selling their previous main residence within 18 months of the purchase of their new property. When they submit a claim then this is recognised in the accounts in accordance with our accounting policy.

However where no such claim has been received there is not an “obligating event” in terms of IAS 37 – Provisions, Contingent Liabilities and Contingent Assets and as a result any amounts that may be due to taxpayers are treated as a contingent liability.

Taxpayers are invited to indicate their intention to sell their previous main residence and seek repayment of ADS when submitting their tax return. Where taxpayers have indicated in their tax return that it is their intention to sell their previous main residence but have not done so by the end of the financial year and submitted a claim, then the potential refund

is disclosed as a contingent liability. For 2021-22 all such amounts of ADS, are estimated as £46m (2020-21: £48m). It should be noted that this is an indicative figure, based on the information received from taxpayers in their tax return.

Under the Coronavirus (Scotland) (No.2) Act 2020, for buyers that entered into transactions with effective dates between 24 September 2018 and 24 March 2020 the 18-month period in which some buyers can dispose of a previous main residence and still be eligible for a repayment of the ADS has been increased to 36 months rather than 18 months. It is estimated that £12m of the total £46m estimated ADS contingent liability is related to the Coronavirus (Scotland) (No.2) Act 2020 (2020-21: £14m of the total £48m).

Enquiries

As outlined in Note 8 Revenue Scotland has a number of open enquiries into LBTT and SLfT tax returns which may, or may not, result in additional tax or a reduction in tax liabilities.

Management are of the opinion that:

• Some of these enquiries are at an early stage and it may not yet be possible to assess with certainty the amount of tax subject to the enquiry;
• To disclose values of possible tax in these circumstances may prejudice the outcome of those enquiries.

For these reasons a value for contingent liability relating to enquiries has not been disclosed in these financial statements.

Events after the reporting period

A decision of the Upper Tribunal for Scotland in relation to SLfT was received after the end of the reporting period. The case related to whether material was disposed of as waste or not. The potential revenue continues to be treated as a contingent asset (note 8) in these financial statements as the decision has been treated as a non-adjusting post balance sheet event.

A decision of the Upper Tribunal for Scotland in relation to SLFT was received after the end of the reporting period. The case related to whether site-won materials is subject to taxation as a prescribed activity. The potential revenue continues to be treated as a contingent asset (note 8) in these financial statements as the decision has been treated as a non-adjusting post balance sheet.

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Statement of Revenue and Expenditure for the Year Ended 31 March 2022

There were no recognised gains or losses accounted for outside the Statement of Revenue and Expenditure.

Statement of Financial Position as at 31 March 2022

The Chief Executive and Accountable Officer of Revenue Scotland authorised these financial statements for issue on 1 November 2022. 

Statement of Cash Flows For the year ended 31 March 2022

The notes of pages 26 – 40 form part of these financial statements.

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Reporting on the audit of the financial statements

Opinion on financial statements

I have audited the financial statements in the Revenue Scotland Devolved Taxes Account for the year ended 31 March 2022 under the Public Finance and Accountability (Scotland) Act 2000. The financial statements comprise the Statement of Revenue and Expenditure, the Statement of Financial Position, the Statement of Cash Flows and the notes to the financial statements. The financial reporting framework that has been applied in their preparation is applicable law and UK adopted international accounting standards, as interpreted and adapted by the 2021/22 Government Financial Reporting Manual (the 2021/22 FReM).

In my opinion the accompanying financial statements:

• give a true and fair view in accordance with the Public Finance and Accountability (Scotland) Act 2000 and directions made thereunder by the Scottish Ministers of the state of affairs of the account as at 31 March 2022 and of the net revenue for the year then ended;
• have been properly prepared in accordance with UK adopted international accounting standards, as interpreted and adapted by the 2021/22 FReM; and
• have been prepared in accordance with the requirements of the Public Finance and Accountability (Scotland) Act 2000 and directions made thereunder by the Scottish Ministers.

Basis for opinion

I conducted my audit in accordance with applicable law and International Standards on Auditing (UK) (ISAs (UK)), as required by the Code of Audit Practice approved by the Auditor General for Scotland. My responsibilities under those standards are further described in the auditor’s responsibilities for the audit of the financial statements section of my report. I was appointed by the Auditor General on 9 March 2015. The period of total uninterrupted appointment is seven years. I am independent of the account in accordance with the ethical requirements that are relevant to my audit of the financial statements in the UK including the Financial Reporting Council’s Ethical Standard, and I have fulfilled my other ethical responsibilities in accordance with these requirements. Non-audit services prohibited by the Ethical Standard were not provided to the account. I believe that the audit evidence I have obtained is sufficient and appropriate to provide a basis for my opinion.

Conclusions relating to going concern basis of accounting

I have concluded that the use of the going concern basis of accounting in the preparation of the financial statements is appropriate.

Based on the work I have performed, I have not identified any material uncertainties relating to events or conditions that, individually or collectively, may cast significant doubt on the account’s ability to continue to adopt the going concern basis of accounting for a period of at least twelve months from when the financial statements are authorised for issue.

These conclusions are not intended to, nor do they, provide assurance on the account’s current or future financial sustainability. However, I report on the account’s arrangements for financial sustainability in a separate Annual Audit Report available from the Audit Scotland website.

Risks of material misstatement

I report in my Annual Audit Report the most significant assessed risks of material misstatement that I identified and my judgements thereon.

Responsibilities of the Accountable Officer for the financial statements

As explained more fully in the Statement of the Accountable Officer’s Responsibilities, the Accountable Officer is responsible for the preparation of financial statements that give a true and fair view in accordance with the financial reporting framework, and for such internal control as the Accountable Officer determines is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error.

In preparing the financial statements, the Accountable Officer is responsible for using the going concern basis of accounting unless there is an intention to discontinue the account’s operations.

Auditor’s responsibilities for the audit of the financial statements

My objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue an auditor’s report that includes my opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the decisions of users taken on the basis of these financial statements.

Irregularities, including fraud, are instances of non-compliance with laws and regulations. I design procedures in line with my responsibilities outlined above to:

• detect material misstatements in respect of irregularities, including fraud. Procedures include:
• obtaining an understanding of the applicable legal and regulatory framework and how the account is complying with that framework;
• identifying which laws and regulations are significant in the context of the account;
• assessing the susceptibility of the financial statements to material misstatement, including how fraud might occur; and
• considering whether the audit team collectively has the appropriate competence and capabilities to identify or recognise non-compliance with laws and regulations.

The extent to which my procedures are capable of detecting irregularities, including fraud, is affected by the inherent difficulty in detecting irregularities, the effectiveness of the account’s controls, and the nature, timing and extent of the audit procedures performed.

Irregularities that result from fraud are inherently more difficult to detect than irregularities that result from error as fraud may involve collusion, intentional omissions, misrepresentations, or the override of internal control. The capability of the audit to detect fraud and other irregularities depends on factors such as the skilfulness of the perpetrator, the frequency and extent of manipulation, the degree of collusion involved, the relative size of individual amounts manipulated, and the seniority of those individuals involved.

A further description of the auditor’s responsibilities for the audit of the financial statements is located on the Financial Reporting Council’s website www.frc.org. uk/auditorsresponsibilities. This description forms part of my auditor’s report.

Reporting on regularity of expenditure and income

Opinion on regularity

In my opinion in all material respects the expenditure and income in the financial statements were incurred or applied in accordance with any applicable enactments and guidance issued by the Scottish Ministers.

Responsibilities for regularity

The Accountable Officer is responsible for ensuring the regularity of expenditure and income. In addition to my responsibilities in respect of irregularities explained in the audit of the financial statements section of my report, I am responsible for expressing an opinion on the regularity of expenditure and income in accordance with the Public Finance and Accountability (Scotland) Act 2000.

Reporting on other requirements

Other information

The Accountable Officer is responsible for the other information in the Revenue Scotland Devolved Taxes Account. The other information comprises the Foreword and the Accountability Report.

My responsibility is to read all the other information and, in doing so, consider whether the other information is materially inconsistent with the financial statements or my knowledge obtained in the course of the audit or otherwise appears to be materially misstated. If I identify such material inconsistencies or apparent material misstatements, I am required to determine whether this gives rise to a material misstatement in the financial statements themselves. If, based on the work I have performed, I conclude that there is a material misstatement of this other information, I am required to report that fact. I have nothing to report in this regard.

My opinion on the financial statements does not cover the other information and I do not express any form of assurance conclusion thereon except on the Foreword and Governance Statement to the extent explicitly stated in the following opinions prescribed by the Auditor General for Scotland.

Opinions prescribed by the Auditor General for Scotland on the Foreword and Governance Statement

In my opinion, based on the work undertaken in the course of the audit:

• the information given in the Foreword for the financial year for which the financial statements are prepared is consistent with the financial statements and that report has been prepared in accordance with the Public Finance and Accountability (Scotland) Act 2000 and directions made thereunder by the Scottish Ministers; and
• the information given in the Governance Statement for the financial year for which the financial statements are prepared is consistent with the financial statements and that report has been prepared in accordance with the Public Finance and Accountability (Scotland) Act 2000 and directions made thereunder by the Scottish Ministers.

Matters on which I am required to report by exception

I am required by the Auditor General for Scotland to report to you if, in my opinion:

• adequate accounting records have not been kept; or
• the financial statements are not in agreement with the accounting records; or
• I have not received all the information and explanations I require for my audit.

I have nothing to report in respect of these matters.

Conclusions on wider scope responsibilities

In addition to my responsibilities for the annual report and accounts, my conclusions on the wider scope responsibilities specified in the Code of Audit Practice are set out in my Annual Audit Report.

Use of my report

This report is made solely to the parties to whom it is addressed in accordance with the Public Finance and Accountability (Scotland) Act 2000 and for no other purpose. In accordance with paragraph 120 of the Code of Audit Practice, I do not undertake to have responsibilities to members or officers, in their individual capacities, or to third parties.

Mark Taylor, CPFA

Audit Director

Audit Scotland

102 West Port Edinburgh

EH3 9DN

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Statement of the Accountable Officer’s responsibilities

Under section 19(4) of the Public Finance and Accountability (Scotland) Act 2000, Scottish Ministers have directed Revenue Scotland to prepare for each financial year a statement of accounts in the form and on the basis set out in the Accounts Direction. The accounts are prepared on an accruals basis and must give a true and fair view of the state of affairs of Revenue Scotland and of its income and expenditure, Statement of Financial Position and cash flows for the financial year. 

In preparing the accounts, the Accountable Officer is required to comply with the requirements of the Government Financial Reporting Manual (FReM) and in particular to: 

• observe the Accounts Direction issued by Scottish Ministers, including the relevant accounting and disclosure requirements, and apply suitable accounting policies on a consistent basis 
• make judgements and estimates on a reasonable basis 
• state whether applicable accounting standards as set out in the Government Financial Reporting Manual have been followed, and disclose and explain any material departures in the financial statements 
• prepare the financial statements on a going concern basis 
• confirm that the Annual Report and Accounts as a whole is fair, balanced and understandable and take personal responsibility for the Annual Report and Accounts and the judgements required for determining that it is fair, balanced and understandable

The Permanent Secretary of the Scottish Government (SG), who is the Principal Accountable Officer for the Scottish Administration has designated, in accordance with sections 14 and 15 of the Public Finance and Accountability (Scotland) Act 2000, the Chief Executive of Revenue Scotland as Accountable Officer for Revenue Scotland.

The responsibilities of an Accountable Officer, including responsibility for the propriety and regularity of the public finances for which they are answerable, for keeping proper records and for safeguarding the Revenue Scotland’s assets, are set out in the Scottish Public Finance Manual.

The Accountable Officer may consult with the SG Chief Financial Officer (CFO) on any aspects of the duties applying to Accountable Officers in the Scottish Administration. The Accountable Officer must consult the CFO on any action which they consider is inconsistent with their duties on financial, regulatory or propriety grounds, and specifically where they seek written authority from the Scottish Ministers or a direction from the Board of Revenue Scotland. In practice, the Chief Executive will delegate authority widely to other employees of Revenue Scotland but cannot, on that account, disclaim responsibility. The Chief Executive is responsible for informing the Principal Accountable Officer about any complaints about Revenue Scotland accepted by the Scottish Public Services Ombudsman (SPSO) for investigation and about the response to any subsequent recommendations from the SPSO.

As the Accountable Officer, I have taken all the steps that I ought to have taken to make myself aware of any relevant audit information and to establish that Revenue Scotland’s auditors are aware of that information. So far as I am aware, there is no relevant audit information of which the auditors are unaware.

I confirm that this Annual Report and Accounts, taken as a whole, is fair, balanced and understandable, and I take personal responsibility for the Annual Report and Accounts and the judgements required for determining that it is fair, balanced and understandable.

Governance Statement

In the paragraphs below, I report on the governance arrangements in place within Revenue Scotland.

Governance Framework

Revenue Scotland is responsible for the administration and collection of Scotland’s wholly devolved taxes. The relevant powers and duties of Revenue Scotland, and of the Scottish Ministers are set out in the Revenue Scotland and Tax Powers Act 2014.

Scottish Ministers are responsible for appointing the Board of Revenue Scotland following a public appointment exercise, regulated by the Commissioner for Ethical Standards in Public Life in Scotland.

Ministers must not direct, or otherwise seek to control Revenue Scotland in the exercise of its functions but they may give guidance. This guidance must be published and laid before the Scottish Parliament unless Ministers consider that to do so would prejudice the effective exercise by Revenue Scotland of its functions. Scottish Ministers are responsible for setting rates, bands and thresholds relating to the devolved taxes, subject to the approval of the Scottish Parliament.

The Board of Revenue Scotland is collectively responsible for the leadership and direction of the organisation and for ensuring that it carries out its statutory functions effectively and efficiently. It may delegate any of its functions to an individual Board member, a committee of the Board, the Chief Executive, or any other staff member, but it will retain its responsibility for carrying out its function.

As the Chief Executive of Revenue Scotland, I am employed by, and accountable to, the Board of Revenue Scotland for the day-to-day running of the organisation and its operational performance. In this role I seek assurance that appropriate controls are in place across the organisation, and in respect of the partners whom we rely on to support us in delivering our objectives, and I can confirm that these have been in operation during 2021-22 and to the date of signing these accounts.

I am supported by the Senior Leadership Team (SLT), who oversee the day-to-day business of Revenue Scotland, with each member taking responsibility for a specific area. The SLT is made up of the Chief Executive, the Head of Tax, the Head of Corporate Functions and the Head of Legal Services.

Operation of the Board and committees

The Board is responsible for the functions and powers of Revenue Scotland and delegates authority to staff through a Scheme of Internal Delegation. The Board sets the strategic direction for the organisation, oversees Revenue Scotland’s work and monitors performance including the design and operation of risk and governance frameworks. They do this through scrutiny and, where appropriate, approval of:

• corporate plans and business plans
• key strategies and policies
• regular reports, including reports relating to risk management, performance, tax compliance, business continuity, staff, health and safety, and changes in the devolved taxes
• scrutiny of the Annual Reports and Accounts
• reports from the Audit and Risk and Staffing and Equalities Committees
• strategic engagement with key partners and customers.

I can report that during 2021-22 the Board met on eight occasions including two strategy meetings (2020-21: eight). During this time the Board scrutinised and considered a number of specific matters including:

• decisions on LBTT and SLfT cases, including delegation of any necessary decisions on LBTT compliance cases, where the amount exceeded the delegated limits under the Schemeof Internal Delegation, to the Chief Executive;
• oversight of litigation cases and the implications for the organisation following the outcome;
• strategic oversight of draft Tax Settlement and Litigation Principles;
• approving the Corporate Plan 2021-24 and recommending its submission to Scottish Ministers for approval in accordance with the requirements set out in the Revenue Scotland and Tax Powers Act;
• strategic oversight of the Future’s Programme to establish a new way of working and piloting a return to the office in light of the experience of working remotely as a result of COVID-19

Audit and Risk Committee

The purpose of the Audit and Risk Committee is to support the Board and Accountable Officer by reviewing the comprehensiveness, reliability and integrity of the assurances produced in support of the financial statements. The terms of reference of the committee are published on Revenue Scotland’s website within the Board’s standing orders.

The committee fulfils its role through:

• scrutiny of risk management arrangements
• regular liaison with internal and external audit and scrutiny of their plans and reports
• considering and monitoring of responses to recommendations from internal and external auditors and other bodies
• review of the certificates of assurance produced by management as part of the financial reporting process and the Chief Executive’s governance statement, and
• overseeing the financial reporting process.

Members of the committee during 2021-22 were Lynn Bradley (Chair until 31 December 2021 and member until June 2022), Martin McEwen (Chair from 1 January 2022), Simon Cunningham and John Whiting (until June 2021). Robert MacIntosh joined this committee in 2022-23.

The committee is also attended by the Chief Executive, Head of Corporate Functions, Head of Legal Services, Head of Tax, Head of Governance, Chief Accountant and representatives of internal and external audit as well as other staff as required.

I can report that during 2021-22 the committee met five times (2020-21: five).

The committee reviewed its effectiveness using the checklist set out in the Scottish Government’s Audit Committee Handbook and found no issues of concern which could affect its normal function.

Staff and Equalities Committee

The Staffing and Equalities Committee’s primary purpose is to provide assurance to the Revenue Scotland Board on the establishment and maintenance of an effective framework and systems on matters of strategic people issues including workforce planning, staff welfare, performance management, learning and development, health and safety and equality and diversity. The terms of reference for the committee are published on Revenue Scotland’s website within the Board’s standing orders.

The committee comprised of two Board members during 2021-22; Jean Lindsay (Chair) and John Whiting (until 30 June 2022). Idong Usoro and Ken Macintosh joined the committee in 2022-23, bringing the membership to three. Staff attendees comprise the Chief Executive, Head of Corporate Functions, Head of Legal Services, Head of Tax, Head of People Services and Head of Governance. Further staff members attend as required.

I can report that during 2021-22 the committee met three times (2020-21: three) and engaged in a number of relevant matters including supporting the development and scrutiny of:

• People strategy and subsequent action plan
• workforce planning
• health, safety and wellbeing
• equality and diversity.

Assurances provided to the Chief Executive

I have received written assurances from members of my Heads of Service who have responsibility for the operation and effectiveness of internal controls within the Tax, Legal and Corporate Functions teams. No significant matters were identified through this process.

The 2020-21 report highlighted the work that was being undertaken to embed our equalities policy and practice throughout the organisation. These assurances from my Heads of Service note the progress that has been made in this important area over the last year and I look forward to further progress being made over the next year to achieve our objective of embedding consideration of equality and diversity as part of our strategic and operational decision-making.

I have received assurance from the Accountable Officer of the Scottish Environment Protection Agency (SEPA) in respect of the statutory functions delegated to them by Revenue Scotland. No significant issues were raised with me as part of this process.

Last year only limited assurance could be provided on the effectiveness of shared data controls, and the impact to SEPA (as regulator) of the Scottish Landfill Communities Fund (SLCF), following the cyber-attack on them in December 2020. I am pleased to report that no further issues of concern have been raised in this regard and that full assurance has been provided.

For those services for which Revenue Scotland receives from the Scottish Government, I have received assurance from the Scottish Government’s Chief Financial Officer in respect of financial systems, the Scottish Government’s Director for People in respect of Human Resources (HR) services and payroll systems shared with Revenue Scotland and from the Scottish Government’s Director of Digital, in respect of digital corporate services shared with Revenue Scotland. No significant issues were raised with me as part of these.

In conclusion, I can confirm that, based on the aforementioned written assurances received, there were no significant control weaknesses identified in the period under review.

Report on personal data incidents Revenue Scotland manages, maintains and protects all information according to the requirements of relevant legislation, its own information policies and best practice.

Revenue Scotland has an Information Assurance governance structure which prioritises and manages information risks.

The governance structure:

• protects the organisation, its staff and our customers from information risks where the likelihood of occurrence and the consequences are significant
• ensures adherence with statutory duties and
• assists in safeguarding Revenue Scotland’s information assets.

Revenue Scotland has a Senior Information Risk Owner (SIRO) and a number of Information Asset Owners (IAOs), who provide assurance to the SIRO that proper controls are in place. The SIRO role is to ensure information security policies and procedures are fit for purpose and are reviewed and implemented across all of Revenue Scotland’s business functions.

The IAOs are tasked with ensuring compliance with statutory duties, knowing what information assets they ‘own’ and what information they handle, along with the relevant security requirements, sensitivity, importance and protocols for sharing of information assets.

During the course of the year, there were five issues relating to minor data losses (mainly by email) which were reported and dealt with internally. The losses were resolved quickly and mitigations put in place. None of the losses met the threshold of being reportable to the Information Commissioner’s Office. There were no security incidents involving any physical losses such as paper files or laptops.

Parliamentary scrutiny

As a non-ministerial office, Revenue Scotland is accountable to the Scottish Parliament and, as such, can be called to appear before parliamentary committees to provide updates on operational matters, give evidence on tax related matters or provide written statements.

Revenue Scotland’s Corporate Plan, supporting legislation and this Annual Report are published documents. The Corporate Plan 2021-24, on which this document reports, was approved by Scottish Ministers and laid before the Scottish Parliament in November 2021 and this report will be laid before Parliament in November 2022.

Corporate plans, all annual reports and accounts and minutes of Revenue Scotland Board meetings are available on our website.

Internal Audit

Revenue Scotland’s internal audit service is provided by the Scottish Government’s Directorate for Internal Audit and Assurance (DIAA), who produce an annual audit plan.

The Audit and Risk Committee reviewed and advised the Board and Accountable Officer on the audit plan. Regular updates on progress against the audit plan are presented by DIAA to the Audit and Risk Committee’s meetings.

During the year, DIAA completed audits on the following:

• Review of debt management arrangements
• Review of capability and capacity.

The audit of Revenue Scotland’s debt management arrangements received a “substantial” assurance rating, demonstrating the risk, governance and control processes to be effective in the supporting the delivery of objectives in this area.

An assurance rating at the upper-end of “reasonable” was awarded in respect of the audit of capability and capacity.

Management recognised the need to take further action to manage resourcing challenges and work is underway to build in resilience and succession planning for key roles. Revenue Scotland has plans to consider how best to measure effectiveness of available capacity to identify efficiencies to help address capacity challenges.

Follow-up audits were completed on:

• 2020-21 Governance and Compliance Review; and
• Review of Operational Decisions Made as a Result of COVID-19 2020-21.

The overall annual assessment of Revenue Scotland’s internal controls provided by DIAA is ‘substantial assurance’ for the second year running. This is a significant achievement and means that DIAA continues to view Revenue Scotland’s risk, governance and control procedures to be effective in supporting the delivery of its objectives.

Any exposure to potential weakness is low and the materiality of any consequent risk is considered to be negligible. The Audit and Risk Committee members are delighted with the assurance assessment awarded and are committed to working with the executive to ensure that this is maintained in future.

DIAA noted robust controls over the process. They welcomed the strong ‘tone-from-the- top’ and a culture of seeking opportunities for further improvement, in both services provided to the taxpayer and in the organisation’s internal processes. Reviewers noted that those involved in the process were proactive in seeking continuous improvement, regularly suggesting potential areas where processes could be further enhanced.

DIAA did not identify any issues in 2021- 22 as a result of the Scottish Environment Protection Agency information loss due to a cyber-attack in December 2020, where data relating to Scottish Landfill Communities Fund (SLCF) was lost; restricting Revenue Scotland’s ability to report on SLCF in last year’s annual report. As a result of this, Revenue Scotland’s approach to cyber controls will be considered as part of the review of the planned review of hybrid working taking place in 2022-23 and continues to remain a high priority for Revenue Scotland.

The Audit and Risk Committee views the assessment as a fair reflection of Revenue Scotland’s position based on the evidence reviewed by DIAA.

External Audit

External Audit is provided by Audit Scotland. Mark Taylor, Audit Director is appointed under the Public Finance and Accountability (Scotland) Act 2000 to carry out the external audit of Revenue Scotland and the devolved taxes. During the year, the Audit and Risk Committee scrutinised Audit Scotland’s audit plan and received regular updates from them. The Independent Auditor’s Report can be found on pages 17-21.

As part of the 2020-21 audit undertaken by Audit Scotland, five matters were highlighted for attention, namely:

Audit Scotland has reviewed these during their audit of 2021-22 and reported its conclusions in its Annual Audit Report 2021-22. Audit Scotland did not find any significant weaknesses in internal controls which require to be reported during its interim audit.

Elaine Lorimer – Chief Executive and Accountable Officer of Revenue Scotland

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Revenue Scotland publishes Annual Reports and Accounts 2021-22

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Statement from the Chair

I am delighted to present this Annual Report, covering the first full financial year since my appointment as Chair of Revenue Scotland in August 2021.

In what has been a tumultuous year by any standards I have been particularly impressed by the ambition and dedication of colleagues from across the organisation, and it is a pleasure to publish a report that demonstrates so well what such a small but highly skilled, well connected, focused and agile group of people can achieve.



With a staff body of 76, £934 million of devolved tax revenue has been reported in 2021-22, all of which will fund vital public services for the people of Scotland. Revenue Scotland’s Corporate Plan 2021-24 was laid before Parliament in November 2021 and focuses on four strategic outcomes.



We strive to excel in the delivery of our services, to successfully invest in our people, and to reach out effectively to our stakeholders. Last but not least, as we look ahead, we want to make what we do scalable and sustainable. As we increasingly come to terms with the COVID-19 pandemic, where our whole organisation pivoted in an exemplary way to ensure continuity and continued enhancement of service, other challenges are coming our way.

We are witnessing significant turmoil across the globe which has a direct impact here in Scotland and it has never been more important for Revenue Scotland to stay true to its values.

We continue to support our people with the excellent work of our Staffing and Equalities Committee as we implement our People Strategy to continue on our journey that makes Revenue Scotland a great place to work and develop.

As part of our commitment to creating a more sustainable and equal world, we have been developing a Green Strategy that will help to embed new ways in which we can contribute to Net Zero and are already making great headway in 2021-22.

In 2021-22 Revenue Scotland also continued its capital investment programme, which includes upgrades to our electronic tax collection platform and the procurement of replacement finance and contact management systems, to make our tax operations even more efficient and our service users’ experience easier.

With advances in the areas of digital and data as well as staff development, we continue to increase the effectiveness and scalability of our services, thinking and acting as a ‘Digital First’ organisation which will help our organisation assume new responsibilities as required.

Toward the end of 2021-22 we began the recruitment process to appoint three new Board members in 2022, due to the imminent conclusion of appointments of Lynn Bradley and John Whiting. Lynn and John have made invaluable contributions to the organisation since it was established in 2015, and I want to offer my heartfelt thanks to them. By the time of publication of this Annual Report, our new Board members Professor Robert MacIntosh, Rt Hon Kenneth Macintosh and Idong Usoro have taken up their appointments and are providing an extremely diverse range of expertise in strategic development, public sector stakeholder engagement, and digital transformation and innovation.

As a Board we feel privileged to be working with a great team of professionals and to support them as we continue to build a resilient, forward facing and positive organisation that is delivering for Scotland. On behalf of the Board I want to thank all at Revenue Scotland for their tremendous contribution during another challenging year.

Aidan O’Carroll, Chair of Revenue Scotland

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Statement from the Chief Executive and Accountable Officer

As the longer-term impacts of the COVID-19 pandemic on Scotland’s public services started to show in 2021-22, I am proud to report record revenues in Revenue Scotland: £807m Land and Buildings Transaction Tax and £125m of Scottish Landfill Tax.

In 2022-23, we are set to reach a total of £5 billion of revenue collected from Scotland’s devolved taxes since we were established in 2015. At the same time the pandemic still impacts on our way of working. While we transitioned to fully remote working the previous year, 2021-22 saw us partially reopen our offices from September 2021 and move into new ways of hybrid working.

We have taken a very evidence-based approach to this and are still testing the best use of our office space while considering business needs and performance, customer service and staff wellbeing. We have learnt a lot during the last two years about our own resilience and adaptability as an organisation, but also demonstrated significant creativity, innovation and ambition, and I am determined that we continue to utilise this wealth of new experiences to our advantage going forward.

I am immensely proud of all our staff at Revenue Scotland; of how they are embracing continuous improvement in the face of external challenges and constant change.

We are a small and agile organisation and continue to punch above our weight. Looking at our efficiency our total resource spending for 2021-22 was £6 million, and with a total tax revenue of £934 million, the cost of collection ratio, excluding programme costs, was less than 1%. Our workforce will increase slightly next year to bring in highly skilled staff to support complex compliance work and our data/analytical team, as we seek to deliver the ambitions set out in our Corporate Plan.

Looking ahead, we aim to use technology more to automate processes, improve tax compliance and further enhance the use of our data to better inform policy decisions. We have recruited a number of new people with a range of experiences and backgrounds, and I am confident that the talent and commitment of our people will deliver the vision and ambition we have as an organisation

Elaine Lorimer, Chief Executive of Revenue Scotland and Accountable Officer

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Annual Report and Accounts 2021-22 - Devolved Taxes Accounts

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Foreword

Welcome to the Revenue Scotland Annual Report and Accounts for the Devolved Taxes for 2021-22.

This is the seventh reporting year since the organisation began its operational activity in April 2015, and also the first reporting period of Revenue Scotland’s 2021-24 corporate planning period.

Revenue Scotland is responsible for the collection and management of Scotland’s devolved taxes – currently Land and Buildings Transaction Tax (LBTT) and Scottish Landfill Tax (SLfT). Amounts received from the collection of the devolved taxes, less any permitted deductions, are paid into the Scottish Consolidated Fund in accordance with the Revenue Scotland and Tax Powers Act 2014 (RSTPA).

Revenue Scotland was established by the RSTPA which also sets out the legislative framework for the wholly devolved taxes in Scotland. As a Non-Ministerial Office, Revenue Scotland is part of the Scottish Administration but is directly accountable to the Scottish Parliament to ensure the administration of tax is independent, fair and impartial. Revenue Scotland delegates some of its legislative functions for the collection of SLfT to the Scottish Environment Protection Agency (SEPA). This includes the regulatory functions of the Scottish Landfill Communities Fund (SLCF) – a tax credit scheme available to landfill operators.

The Scottish Fiscal Commission is responsible for providing independent forecasts of tax revenues in line with the Fiscal Framework. Revenue Scotland provides statistical information about the taxes it collects.

This document sets out the financial information about the devolved taxes required under the terms of the Accounts Direction issued by Scottish Ministers.

A separate document, The Annual Report and Accounts for the Resource Accounts for 2021-22 provides detailed commentary on the performance of Revenue Scotland in delivering its statutory functions.

This document includes Revenue Scotland’s corporate governance arrangements and reporting for the Devolved Taxes Account, audit and risk arrangements, the Independent Auditor’s report and the Financial Statements for the Devolved Taxes Account.

Summary of Devolved Tax Revenue

These financial statements report revenue of £934m (2020-21: £624m).

The values in the table above are for tax returns and amendments submitted during 2021-22 and for LBTT & SLfT returns received during April and May 2022 which relate to the period up to 31 March 2022. The returns submitted during 2021-22 may include adjustments to returns originally submitted in earlier years. However, unless these adjustments were accrued into the financial statements of the relevant year, these are accounted for in the year of receipt.

The LBTT tax revenue raised in 2021-22 is dependent on the performance of both residential and non-residential property markets within Scotland. The SLfT tax revenue raised in 2021-22 is dependent on categories and tonnage of waste deposited in landfill sites in Scotland. Revenue Scotland is not responsible for the forecasting of expected tax revenues.

The Scottish Fiscal Commission is responsible for providing independent forecasts of tax revenue and provided the forecast for the Budget (Scotland) Act 2021-22. The Budget (Scotland) Act 2021-22 estimates were included in Scotland’s Economic and Fiscal Forecasts published in January 2021.

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